This little shop is conveniently located at Old Town in Kissimmee. There is plenty of parking just…read moresteps away. Our cell phone screen was cracked and we were out of warranty. We were greeted warmly and the person behind the counter was able to explain everything we needed to know. Luckily it was only the top glass that had broken and it would only take 30-45 minutes to repair. We left our phone and returned after enjoying many of the other shops in the area. They had our phone ready as promised. We unlocked the phone and they ran a series of tests to ensure everything was working. Our receipt had a checklist of several things that he checked off one by one. We were able to fully inspect the phone and encouraged to test everything ourselves before making our payment. We were so pleased with the quick, friendly, and efficient service. They also sell a bunch of accessories for electronics.

I called because I was looking for a microusb charger, the guy who answered didn't even know what…read moremicro usb was I had to explain it to him...

Update !…read more Thank you for your response. I need to correct several inaccuracies in your statement. First, when my dad returned on February 12, he was told the issue was caused by the phone being dropped. At no point during that visit was "water damage" mentioned. Now you are introducing a completely different explanation. Changing the cause of damage from "physical drop" to "water damage" raises serious concerns about the consistency of your assessment. Second, I personally received the phone on February 11 -- not my father. The device was not "fully tested in front of us" as you stated. There was no detailed inspection of the camera, Face ID, or internal components in front of me. In fact, I had to remind your staff to return my phone case, which they initially did not give back. That same night, while charging, the phone shut off and the display never worked again, although sound and alarms were still functioning. This indicates a likely internal issue, not external damage. I also still have the screen that was removed. There was no water exposure. The phone was not dropped. I have owned this device for years without internal failure, and these issues occurred immediately after your repair. Additionally, the main camera stopped focusing right after the service, and there was clearly a loose component moving inside the camera module -- something that did not exist before. Both phones that received battery replacements at your store are now overheating significantly as well. The problems began immediately after your intervention. That is not coincidence. I am again requesting a refund for the services performed. I am open to resolving this respectfully, but I cannot accept responsibility for issues that arose directly after your repair -- especially when the explanation keeps changing. On February 11, my dad went to the store -- just so there is no claim that we were never there. I brought in an iPhone 12 Pro Max with a cracked back glass to have it replaced and decided to also change the battery at the same time. My dad had his battery replaced as well and purchased a screen protector for a new phone. That same night, while my 12 Pro Max was plugged in charging, it suddenly shut off. The screen never turned back on, although the phone still had sound -- my alarm went off the next morning. On February 12, my dad returned to the store to report the issue. He was told that I must have dropped the phone and that the damage was my fault. That is completely false. I had used this phone for years without any internal issues, and the malfunction happened immediately after your repair. Because we were scheduled to leave for a cruise that same day, my dad had to leave quickly. Once we were already on the ship, we realized the main camera would not focus. When moving the phone, you could clearly see something loose moving inside the camera module -- something that was absolutely not present before your service. In addition, both phones that had battery replacements done at your store now overheat excessively, which raises serious concerns about the quality of the work performed. At this point, I am formally requesting a full refund for the services provided. Three separate services were paid for, and all three resulted in new problems that did not exist prior to your intervention. I do not live in the United States and had to return to my country without a proper resolution, which makes this situation even more frustrating. I expect a prompt response regarding my refund. And if there is any claim that my dad was never there, I do have the business card of one of your employees who personally asked us to leave a review. Until this is resolved, I strongly advise others not to bring their devices to this location. Based on our experience, the workmanship was careless and unprofessional, and I would not recommend this store to anyone.

Excellent service from start to finish! The team was professional, fast, and really knew what they…read morewere doing. They explained everything clearly and repaired my phone perfectly. The prices were very reasonable, and the customer service was outstanding. Highly recommend this repair shop--quality work and people you can trust!

I just noticed, that I was charged for calling 911 ... One…read moremorning I saw a lady lying in the street, I called 911... to my surprise I got charged.

Steven was an amazing person very helpful and understanding and he did very well great customer…read moreservice

I'm only giving the one star because Rodrigo tried their best at conducting good business but I'm…read moreregrettably still missing more than half of my refund for them not being able to fix my laptop's charge port. November of this year would mark a year of me giving them the laptop to fix, February would mark the time for them to give it back and only $40 of the $150 deposit I gave them to repair my laptop. Piggy backing off of a previous reviewer, I would've included photos of the text conversation but it wouldn't be helpful at all considering I still haven't received the service offered or the rest of my refund. When I got the laptop back it also didn't have the screws it came with...

Horrible business!!! Place looks like a dump. After pulling up to it I decided to put a passcode on…read moremy device worried about my iPad getting stolen. Shows up over half an hour late. I confirmed with him TWICE before coming there what I needed fixed and he confirmed he understood and quoted me a price...TWICE!!!! I drove 40 mins and when he eventually shows up he tells me he can't do it for that price. Don't go there! Pay more money for a reputable place. I will blast this place on every social platform I can.

The service is capable enough of fixing phones and helping you with any of your T-Mobile issues…read more However, their inventory is not always reliable; you may have to get them to verify that they have a part before walking into the store. Also, it gets extremely busy and maybe only one or two guys is working. It may take a while to get through the long line to be talked to. If you bought your Groupon on a Saturday, you have to wait until Monday to be able to use it.

On a business trip and my screen on the phone gives out. Saw Central Florida Cell Phone Repair was…read moreclose. Met with Lee he quickly quoted a fair price to get me working again. Lee is excellent in customer service and the toral repair. I highly recommend this shop and Lee.