Comcast/Xfinity is the WORST. I have spent HOURS on the phone simply trying to straighten out the…read moremess they made of my mom's account when she moved across town. Its so hard to reach an actual person, but I persevered. All 14 people I eventually talked to said our problem was solved, only to later discover a new problem. I told them to port her old number over and they screwed that up too. Now my 93 year old mother is having to remember a new phone number! Inexcusable, this terrible customer service! If you can use any other provider, do it!

Terrible service, no way to reach a live person. It's so…read morefrustrating not to be able to talk with a live person. I want to cancel my subscription with them. I have been with comcastvfor years, and every year gets worse.

This is THE service company to use for computer and Point of Service upkeep. Rick Solano is the…read morebest representative--he gets the job DONE and is very knowledgeable. The service is reasonable and reliable!! If you're looking to just clean up your company website or create a new one, install surveillance, or learn a little bit about how to cut your bottom line Symplistics can guide you all the way through.

I found Rick through a search for internet service providers. I called Rick. Rick doesn't do that…read moreany more, but was very helpful in helping me talk through my challenges.

had to call and cancel my service because my apartment complex required that I have Xfinity (idk…read morewhy) I was transferred to a loss prevention department (this is apparently the department that handles the account closures) where the woman I spoke to proceeded to accuse me of lying about my apartment requiring Xfinity she got angry when I refused to stay and repeatedly said that I was sus and weird because of a requirement in place by my apartment lol. I will literally never get frontier again and it's 100% because of her

I would give them less than a 1 if I could! PURE GARBAGE and passed around like a slut! I've been…read moreout of internet for the pass 3 weeks! I've spoken to 4 different people about the same issue...and it STILL NOT FIXED! Calls were dropped during the process and they dont return your call. OR they pretend not to hear or acknowledge you. Im a new customer and thought that this would be better than xfinity or atleast cheaper. You get what you pay for. At least I had internet with xfinity. Its high as hell but at least I can watch at TV! Screw frontier! DO NOT USE THEIR SERVICES! They are a fuc*in JOOOKE!

My wife and I switched to Tachus 2 years ago and couldn't be happier. We had cable through our…read morelocal affiliate and there were always issues with service interruptions and slow speeds. We were also traveling a lot so paying for cable we weren't even home to watch. When Tachus announced they were putting fiber optic in our area we signed up, the price was so good and they said it would not go up. The installers ran the service lines out by the street so they didn't mess up our back yard like Xfinity did. Overall the service has been great, Tachus has generators for all their main branch units so they never go down after storms. Recently we did have an issue with a poor signal that kept cutting out. I called tech support and they tried trouble shooting over the phone but couldn't resolve the issue. The tech guy on the phone said he would contact the local support techs and send one to our house. I'm thinking, "oh sure, this will take a week or more". I was so surprised that we had a tech service guy call us and say he would be at our home within the hour! His name was Alphonso and he was just great. He figured out we needed a newer modem so replaced it as well as the patch cord from the modem to the wall connection as it had gone bad. He even showed my wife how to change some settings on here laptop to get it running faster! All this and no extra charges or anything. Good reliable service at a good price, we are staying with Tachus!

My internet went down at 5:30pm while I was working and I have tried reaching someone from Tachus…read morefor 30min+ through their website and by their customer support phone number and no one responds! I've been on hold and transferred and now they said someone should call me back but they couldn't tell me when. I can't continue working until it's back and no one responds. Bad customer service.

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: Vision Net Solutions is a Veteran and Women Owned IT and telecommunications company serving the…read moreGreater Houston area. We lead with cybersecurity and managed IT because protecting your business comes first. From threat prevention and managed services to cloud solutions and network infrastructure, we make sure your business stays covered. On the connectivity side, we are a broker with access to 250+ providers including AT&T, Frontier, Fidium, and more, so we always put your needs ahead of any one carrier. Whether it is internet, phone, TV, or VoIP for your home or business, we find the best fit and handle everything from start to finish. What makes us different is that we actually know our clients. We are not a call center, we are a local team with deep roots in Atascocita, Humble, and Kingwood. Our engineer has 15 years of experience and a military background, so prevention is in our DNA. We believe technology should feel personal, not overwhelming.

They are dealers for CLEAR 4G Internet. I have dealt with these guys and they are great. They…read moredon't wast your time and give you what you want when you want it. Some of the other CLEAR dealers I have been too seem too pushy and unprofessional. They offer referral bonuses and promotional discounts, just ask them. They went as far as coming to my home and setting up my CLEAR home unit, phone & mobile internet for me as well as getting me a wireless router to complete the setup. The installation was quick, clean and professional. Would definetly go back to them for wireless networking and internet needs. I usually dont write about companies unless the service was either really good or really bad, these guys are really good at what they do.

This is a Shady OutFit…read more After wasting most of my day getting various pieces of information from them as I was considering a co-location server location with them. I ordered a VPS to test service, support, etc. I purchase, and get refunded, hmm I thought it was because of a newly activated debit card that I had not used yet and ran through my PayPal Ok, no worries, I order again and Pay with my PayPal balance payment completes. Pending server activation , canceled and refunded. Now, I'm getting annoyed! I fire off a support ticked , Show the complete payments and refunds from my Paypal. Get a response from: Ryan Pekarik Operator Staff Eric, We have rejected the order(s) due to high risk of fraud and possible chargebacks. Regards, Ryan Oplink.net 281-445-9800 I Screen shot the account with all corresponding information and the fact that it shows that the account has been active since 2012. I also mention that perhaps they might want to find another software to flag for fraud since the crap they are using in grossly ineffective, obviously costing them business and frankly offending potential customers, as well as, needlessly wasting the potential customers time / labor / money! There is definitely something off with this company as they don't even have the respect to respond further apologize and make good on their mistake when I proved to them that the error was on their end and the yolk is on their faces! We are far from done with this inexcusable act of disrespect and waste of time and resources!!

I've had DSL service with them for over 15 years, and they have a remarkable uptime rate and…read moreconsistent performance. For DSL I can not think of a better service provider in the city, and long ago I owned my own ISP. About six months ago I switched to fiber. They are retailers of ATT, with all the joy that can bring. But just like their DSL service (which goes off ATT phone lines), it's so much easier to call Oplink direct than to engage the infuriating ritual idiot merry go round with whatever lowest tech adviser is on duty at ATT. As Oplink is a major reseller they get premium support from ATT. But the greatest aspect of Oplink support is the small group of knowledgeable techies who respond quickly and competently. A well run small business is a thing of beauty in the current large corporate climate.

I would be remiss if I failed to mention how Xfinity exceeded my expectations today. I reluctantly…read morestopped by to drop off equipment, fully expecting a line, and ready to get frustrated and possibly leave the store without taking care of the business. Boy was I wrong today, on a Monday, the gentleman greeted 3 customers in a row and got all of our names and promised to get us taken care of shortly. He invited us to have a seat and our name will be called. I sat down and swear 1 minute later I was called. Quick scan of equipment, the clerk inquired of whether they spoke to me about wireless. I said yes and not yet. He said fine and gave me my receipt and sent me on my way. This makes me want to consider switching to them because of this experience. Blown away! And I am a former manager for a wireless company, compliments are earned in this business and I am awarding one to Xfinity today!

I would give the store four stars for being expeditious; although not really friendly, just…read morebusiness-matter-of-fact-to-the-point. I did not feel valued as a customer. Was it perhaps me returning my equipment? I'm done with Xfinity. I no longer want to participate with a company that hides behind automated, canned messages. They are in it to take your money and not provide personalized assistance. It's very rare that you get to talk to anyone there nowadays, including their store. I am happy to spread the wealth and give my money to a company that provides worthwhile services, a company that is personable to their clientele. Xfinity is not that company...so much for Diamond Status.