I bought a cell phone from them a few years ago.   They seem to think that this entitles them, from time to time, to harass me with unwanted and illegal telemarketing calls and SMS spam.   I've demanded that they stop, they promised to stop, but they won't stop. read more

Boost Mobile - Mobile Phones Near Me - Sacramento, California

I ported my cell service from Metro PCS to Boost mobile yesterday 4/24/2017.porting due to poor service at Metro. If you live in the Pocket Greenhaven area off Windbridge between Greenhaven and Rush River. WARNING WARNING WARNING!!! Run away do not walk away. After charging my new phone I tried to use it. Virtually NO SERVICE. No service bars or 1 service bar. After 10 minutes attempting to download an email attachment I stopped the download. I also used text messaging using voice recognition. Slow to complete a sentence. Probably due to intermittent connection to undisclosed cell tower location. I tried to return phone less than 24 hours later and even after being told I have 7 day return my $97.00 is still in their toll. Apparently they have you sign a slip with extra small fine type and claimed NO refund was due. So I paid for a month, all the phone taxes and set up fees for NOTHING. In my opinion FRAUD, A and MISREPRESENTATION was committed. I will be contacting FCC, and SAC County D.A. YES Samall claims is possible too, but throwing good $ after bad. And regulatory agency and especially D.A. Probably will not do a fricken thing due to this fraud being of little importance. To whit I agree! So BEWARE! THIS COULD HAPPEN TO YOU! read more

(Before you read I do not correct any grammar or spelling before post.) Brought in a iPhone XR to get activated. States to the rude worker who needs to be fired for taking it too personal with her customer. I told her my daughter said it is a boost phone but I said I might not be I don't really know. . Rude worker said the only way to know is go through the process of trying to activate it. My phone needed to be updated while in the update process she claims that oh it can be activated she the said that will be 107. Remind you 30 is for monthly service and 15 for screen protectors and the rest sims card and activation is what she claims. Charges my card while the phone is done updating she then proceeds to tell me oh phone can't be activated. Ok fine please just refund me. Bitch said it's none refundable. Only monthly service is. I told her next time maybe don't charge your customer before phone is activated plus aren't you suppose to input an imei number to see if the phone is compatible first before processing to activate a phone and what phone did you put under that account to even activate. So we have a back and forth she getting all hostile on me Iike I'm an ex friend of her. Proceeds to harass my daughter calling her phone using boost mobile store phone calling her more than 10 times yes my daughter told her to fawkoff she took it so personal that made her look like she had some mental problem. Well my bank reversed the charges so boohoo to you lady. I suggest you go check that mental health of yours you can not work in any customer service job if you take things too personal to where your harassing your customer with the boost phone number. This store will scam you out of your money. This is not the first time they did this. Read the story before mine same exact thing happened to that customer as well. She also lied to corporate that she did mention to me that it's non refundable which is a lie. Corporate just view the cameras. She has to get a sale that day so she scammed me and I'm sure many more were scammed. I do hope corporate looks into this women who surly has mental issue that needs to be worked on first. No product no service why should I be charge for what was not provided? Who does that. She then said boost does that. read more

Mona helped me today and she was very patience and super helpful. She provided excellent customer service and made sure I left happy. She was also trying to train a newer employee during my visit and was doing a great job of training him while still providing great assistance to be and made sure everything was done correctly. read more

Recently went to this business and bought a fast charger it worked so well I wanted to buy three more went by there today at 5:40 p.m. there's a sign on the door saying I'll be back at 5:25 so evidently the running late can't make money if the store ain't open just more stupid ghetto shit to have to deal with who closes their store right as people are getting off work at 5 p.m. dumbest ship ever I did read another review in regards to pocket road if you live on pocket Road you're going to have bad cell service due to the area most upper-end areas have poor cell service because rich people don't like unsightly cell towers in their area read more