Steven at the Maryland phone center was very nice and helpful with my new phone purachese. Thank youread more

Got here at 7:12pm because website says open until 8pm. Once I arrived, it was locked and closed.read more

Jose was the knowledgeable young man helping us out with getting a new phone. He gave us the facts,…read morewasn't rushing and did not pressure us to buy certain types of phones. He even helped me with the T-mobile Tuesday app that has great offers on certain Tuesdays. I like how he helped answer my phone questions without making me feel silly. The store is located at the end of a single strip mall. Parking entrance can be tight and is one- way entrance, pretty much entering in the middle of the line of stores. Just be cautious driving in if its your first time there.

lawsuit Back Story 1…read morestar because I have an issue with a $40 prepaid T-Mobile card that was E-gifted to me through a retail store. After 2 long hours I found out I was not able to use the card anywhere on the T-Mobile App or any T-Mobile store. Although, this card is specifically for T-Mobile use only. This issue caused plenty of frustration not only with the retail store which it was purchased from but the T-Mobile Supervisor was unable to help with this situation at all. I was told by T-Mobile maybe o could sell the card elsewhere to get my money back since the retail stores are unable to reimburse/ refund purchased prepaid cards. Coming from a T-Mobile customer of 8yrs, this is by far the worst service I received. Thanks for the experience !!!

I had a very disappointing experience with T-Mobile Home Internet in Las Vegas. I have been a…read morelong-time Cox customer but decided to try T-Mobile's Home Internet service because they advertised a 15-day free trial with no risk. I was explicitly informed that I would not be charged anything as long as I returned the equipment within the 15-day trial period. I ultimately decided not to proceed with T-Mobile's service and returned the equipment on Day 10, well within the trial window. However, when I reviewed my credit card statement, I discovered two charges from T-Mobile. I contacted T-Mobile customer service to have these charges removed. I was told that one charge, totaling $62.92, occurred in the middle of a billing cycle and could not be refunded while I was on the phone. I was instructed to call back after the billing cycle ended to request the refund, which is a significant inconvenience given my schedule. The second charge, for $10, was for a phone line activation. I clearly stated at the time of sign-up that I did not want a phone line, as I am a long-term Cricket customer and had no interest in switching mobile services. Despite this, T-Mobile advised that the $10 charge would not be refunded. Overall, this experience has been frustrating and time-consuming, and it does not reflect the no-risk trial that was promised.

La atención es muy mala siempre que voy a ese lugar siempre me toca esperar más de 20 minutos así…read moreno haya nadie no se porque si uno ve los empleados hay si hacer nada y ni siquiera lo atienden para que uno no existiera

The young lady we spoke with when we entered the store was extremely polite,…read morevery friendly, knowledgeable and helpful! The phone repair and battery exchange went well and it was completed in the amount of time promised with a follow up phone call! The price was reasonable and in our experience, we would highly recommend the facility on East Bonanza!

The service was great convenience, speedy, and very efficient I would recommend this location…read moreoverall in las Vegas area

Dropped my phone and somehow disconnected my battery. Brought it in and Juju was a huge help. Fixed…read moreit quickly and efficiently.

8 years later I was here and I'm so glad they're still in business. I always went to them when…read moreneeding a repair and they always do the best job at a fair rate! Also so fast and efficient! Thank you gadget repair!

Alex was very helpful in changing my sim by calling the phone company…read more He even changed the sim tray for me. Definitely recommend Thanks

Called, got a great quote for screen repair, immediate availability upon walk-in, and 15 minutes to…read morefix. Super pleasant and convenient. Thanks, Alex! Free glass screen for checking in on Yelp was a nice perk!

Excellent service, staff are great and very professional very knowledgeable, I got a cell phone…read morecase that even my own provider could not give me! I ordered it it came in 2 days! Store manager Will and Nellie are the bomb! Thank you for everything, keep up the great work! Oh and I love my new Bluetooth speaker as well!

So i got my phone screen fixed about 4 weeks ago and since its been fixed ive been back to the…read morestore 4 times. I never had any issues with my phone battery until i got the screen fixed! mind you my home button on my iPhone 8 was also broken and that's a separate part from the guy fixing the screen but still a full price charge to fix the screen and the button! every week I've went back my phone has gotten worse! its now to the point where I have to buy a new phone so my =, to top that off a few of the Hispanic women in there are beyond rude and not afraid to show their racism and get beyond disrespectful with their mouth to mainly guys! Ive watched females go in there irate over their phones not being fixed properly and those hispanic women scrambled like eggs to get them taken care of,so i know what im talking about! i sat one day an entire 4 hours in that shop to still not have my phone fixed properly, to have to go back the next week and spend another 2 hours to not have my phone fixed properly, to have to go back in there this morning after the guy told me to come in he'd fix it to tell me i need a new battery for for him to try and charge me another $45 for that to be fixed! i dont think the know or understand not everyone that goes to them are junkies ,dope fiends, or alcoholics or even homeless or displaced but theyre quick to treat you as such! If anyone needs their phone repaired look around and try your best NOT TO GO THERE because it's not going to be fixed properly and the scheme is to make something loose or work improperly for you to have to come back and spend more money! Oh yea and please don't trust non of their phone plans as they are also scams, the bills are higher than the regular phone companies and they over charge for phones you can get from target or Walmart, Ive seen them tying to up sale a lady that went in there to get her Razor fixed the price to fix it the lady was ok with and she had stated she had just switched companies then the price to fix her phone went up unless she switched to their phone company that had a $100 MORE ON THE BILL THAN THE COMPANY SHE HAD JUST SWITCHED TO WITH LESS OF THE FEATURES,AND PLAN SERVICE SHE HAD JUST OBTAINED WITH THE NEW COMPANY SHE HAD SWITCHED TO! They're not good sales people and if you listen and pay attention to what they're telling you, you will see they're scamming you! STAY FAR AWAY FROM ANY OF THEIR STORES! Go to someone you can trust because those people cannot be trusted! Oh yea then i was offered to buy an android phone for $100 as well, anything to get your money with those people! STAY FAR AWAY! I REPEAT STAY FAR AWAY!!!!!

Good place for any cell needs. Thanks Micheal…read more Always helpful and knowledgeable. Happy

Once upon a time I was searching for a cell phone repairman and a good cellular network…read more Somewhere along the long winded road of Sahara boulevard. A place appeared like a mirage, in the name of Celluar Depot. Inside was a man named Michael, whom I enjoyed networking with. A good person who provided simplified service. A modern guru who believes, a Cricket payment should not feel like a traffic ticket.

This was the most disgusting experience I have had with a store manager. She (Vaela Parela) or wtf…read moreher name is (IS IRRELEVANT), this B?$&h was very rude from the initial encounter. She said she was the manager, so I asked her about the customer service, she states" I don't know....don't ask me nothing." "Do you want to pay your bill or not", being very rude and unprofessional for her to be a manager or someone in charge. Poor customer service and STAFF.,she also can use a class in speech etiquette and ESL refresherthe 1 star is only because you cannot post a review without clicking it

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Las Vegas store today.