Excellent Customer Service Mike, Josh & Joe were great…read more They resolved a problem created by another location. I will definitely use this location again in the future.

We had a wonderful experience at this location. Mike helped us navigate our exorbitant bill, and…read moretrimmed unnecessary services, pushed on us by another local location, to save us about $50 per month. Kudos to the Brewster location near Applebee's!

I lost my phone the day before I was set to leave for vacation and happened to drive by this store…read more I walked in at 8:59 pm (they close at 9:00) and Patrick was happy to help me out. He laid out all of my options and set me up with the cheapest phone I could get, and never acted bothered that they were supposed to be closed. I'll definitely go back here the next time I need any help from Verizon.

If I could give 0 stars I would. Place is open till 7:00pm and upon arriving at 6:30pm doors were…read morelocked and I was ignored by the employees inside. Extremely rude as I stated I only needed a phone case, and was ignored and told I was not getting let in. 0 stars for me as these employees were extremely rude and unhelpful.

I recently moved to Fishkill from New York City and I couldn't be more thrilled with the service…read moreprovided by Riz at Cellairis. It's great how I can shop at Walmart and get other helpful needs met at the same time. My children have damaged my iPhone several times, everything from the charging port, the screen and the battery. Each time Riz never hesitated to help me in any way possible. He is honest, kind and very professional. I had another iPhone that was damaged by water and he even revived that one. I was glad because I'm not very tech savvy and I had very important historical information on the phone that I was afraid of losing. I'm also happy the service isn't too pricy. Riz is a lifesaver :)

2/6/26 my phone dropped in the latrine. I came in to have to phone opened to drain out the…read moreremaining water. I explained this to the salesperson who stated," You should have started with that (scolding)". Then proceeded to plug in charge the phone stating that the motherboard is ok, but the screen is shot, starts looking up the model of my phone then walks to the back. I presumed he was looking for the pin needed to open my phone come back with a phone that does not make the model I have says they don't have my model then takes the other one back. Comes back grabs his laptop and states he will have to look up replacement parts and price. Just then a fed-ex driver comes in delivering a package to which he puts down the laptop to get the package and have a conversation with the driver. I unplugged my phone and left. Frist. You were rude and completely disregarded the services I requested. Second, I was NEVER asked if I wanted a new phone or to have my phone repaired. Third, I was placed on pause while you concerned yourself with another matter. THE BLANTANT DISRESPCT. Was it becasue I am a woman and you decided what I was going to with my property and monies. Or could it be that I'm a black woman and too stupid to know what I want. I had been a loyal customer since they opened but never again

I went to this store to get my phone repaired and was very pleased with the professionalism of the…read moreowner and staff. I got my phone repaired with no issues. Definitely recommend this store to anyone having issues with their phone.

Customer Service... My family and I visited the T Mobile…read morestore on Route 211 in Middletown NY, due to issues concerning our account. We were advised by a representative on the T Mobile call service to visit the actual store. Fast forward, we met the manager Jennifer C who was not only very pleasant and welcoming, but extremely professional, courtesy, understanding, attentive, and friendly. She handled our issue with ease, while explaining all of the details concerning the transactions taking place. She even explain in detail the breakdown of our account and call the call service in order to rectify the issues. While she was on hold, she conversed with us, which made us feel as though our time at the office was worth while and without stress. Jennifer C is an awesome example of a manager and leads by example. Thank you Jennifer. The other employees on duty, that day... were also extremely professional, polite and friendly. Although the air conditioner wasn't working for them, that day... which made it humid inside of the store, they all seemed to be smiling. Jennifer C solved our issues and continues to work on one last issue, and I am thankful. Once again, my deepest appreciation for Jennifer C. Awesome Customer Service skills.

Amazing service! As good as it gets! Friday night was like…read moreany other night until I decided, hey my screen protector is getting pretty cracked on my phone. I think it's time to change it and put a new one on. As I was sitting there trying to pry what I thought was my old screen protector off, my whole phone screen came peeling up, screen turned a rainbow of colors and stopped working! To my horror, I realized that I did not have a screen protector on and that I had just attempted to rip the actual screen off. I quickly panicked as one would do when ruining their iphone and quickly got in the car to head to the Apple Store at the Danbury Mall. I walked through the door thinking "oh my god, this is going to cost me $500 or possibly a new iphone. I can not afford this right now!" Walking in, I looked up and noticed that there was a Mobile Rescue store in front of me. My fiance suggested we go in and give it a try. I admit that I turned my nose up to the idea at first, but decided to give it a try. The second we walked in, a bright bubbly girl named Olivia welcomed us. I told her what had happened and said "oh no problem! We can have this fixed for you in 15 minutes!" I was shocked and did not know what to say. She said "Yes, we can fix this good as new and it will only cost you $80.00." I said yes, and left the store. We walked a couple laps around the mall, found this new furniture store which has actually been there for the past 5 years, ARHAUS,which I will write a separate review for, walked through there a couple times and headed back to Mobile Rescue. Tuzal, the tech was just finishing my phone repair when we walked in. My phone was better than it was to begin with! He then put an actual screen protector on my phone for free and we went on our merry way. That was such an amazing experience, and I recommend that if you damage your phone in any way, instead of paying an arm and a leg to Apple, to head on over to Mobile Rescue to see Olivia and Tuzal. You will not be disappointed.

My husband went into get a quote on how much it would take to clean his phone. We had got some…read moreridiculous quotes like over $200 at other places and was advised to get a new phone . He solved the problem so quickly and efficiently. Saved us the hassle of buying a new phone. They are under a new name "cell pro" definitely will be going back in the future.

Anastasia was extremely helpful, I couldn't pull any emails up on my phone and she fixed the…read moreproblem. It's so nice to have such a pleasant encounter. I left the store so happy and Anastasia said if I ever have any questions or need help again to come in. Such a wonderful person

If I could give this store zero stars I would. I should have checked the ratings off here before I…read morewent. Now I'm stuck with this phone and I cant even get into the Verizon app. I've called them for help but they told me to call Verizon for help. Of course Verizon said they would help and never have. I feel like I went to a used car salesman without doing any of my homework. And now they say too bad, cant help you. I'm reporting them to the BBB.

I was looking for repair for my iPad and I came across this business. It had great reviews and so I…read morecontacted the owner. He got back to me in short time whenever I left him a message either through the Yelp app or by phone! I had some additional questions and he suggested a consultation and when I mentioned that I wasn't comfortable going to his business to do a consultation he corrected me and said that he meant a phone consultation which I found as another plus - he's taking his safety and the safety of his customers all into account from the get-go! I would definitely recommend this business! And the prices for repair are right. Is measures for safety during this pandemic goes just beyond phone consultations but also contactless service! The

Great service. I broke my iPhone screen in the morning. Submitted request on Yelp for service…read morearound 11AM reply within 15 minutes and my screen was replaced 3 hours later. Professional no nonsense service. Quick and secured. Highly recommended.