Another place I had gone to said my battery needed to be replaced and that the rest of the phone…read morewas fine. Unfortunately for me, that shop closes on my only day off work. So I decide to come into All Cellular since my mom had a good experience some years ago. They initially told me $45 for the battery replacement. The guy says "wait 10-15 minutes," I happily say yes. About AN HOUR later the same guy comes out to tell me that he couldn't get the home button on my iPhone to work. That wasn't a problem before. "It'll be $20 because I need to replace the entire screen now" he says. "But that wasn't a problem before coming in here" I responded. Basically, I had to have my screen replaced to have a working phone. He said "I'll pay half". Whatever. Sure. About 30 minutes later it's done. He says they only take cash. Why wasn't this mentioned during the almost hour and a half I was just sitting there? I'm extremely upset at this point and ask where I can find a Chase ATM because I'm not spending more money than needed on this little deal. A girl with really long hair who works there says "go to the Walgreens right there they have a chase atm". So I go. Oh and I had to leave my phone, that's fine no big deal. Turns out that the Walgreens doesn't have a chase atm so I paid $3 more for this whole ordeal. I couldn't map a nearby chase atm because once again, I had to leave my phone at the store. I come back to the store and the guy says it's $65. I'm like what? I only got $60 because $45 + the $10 (remember he had said he'd pay fo half of the 20 for the screen WHICH WAS HIS MISTAKE to begin with FYI). So he says ok, and I thought I would get $5 back....but of course not! And I told the girl "by the way, Walgreens doesn't have a chase atm. I had to pay $3 extra for this" and she unapologetically just says "ok". Horrible horrible and I feel like they find ways to get more money out of you. I wasted my time and my money. If you're looking for cheaper places that actually are honest and do a good job, I recommend a phone repair shop inside the flea market called El Centro on indian School ad 43rd. They've done an awesome job on my phone and don't charge you for their mistakes (which don't happen anyways)

Loved the staff they was so friendly and courteous. They treated my mom and aunt with so much…read morerespect and got the phone repaired with quickly

Each time I try and add a 3rd line to my program I go through a series of deceptive salespeople who…read moreover promise and under deliver. Telling me the line is $10 then sending me a bill for $40 monthly. Just be competent and honest please.

Hate this T-Mobile down bad. I live around the corner so I've been here a few times and there's…read morealways the same stank face girl working every time. One time I added a line and she failed to mention the phone was actually around $900-$1000 and made it sound like I was walking out the door with a really good price for the phone. Turns out when I tried to cancel the line I had to finish paying the remaining balance which I didn't know was an $800 phone. She never mentioned that to me and when I called to explain the situation to T-Mobile, they told me that she had been let go, but I came in today and she was there working again with the same stank face and attitude. I hope she reads this too. For the love of god and your time please pick a better location to go to

I've been with this cellphone company for a long time and they've consistently delivered. I've…read morenever had issues or regrets--every visit/service has been great. 10/10!

SCAM! This dude is selling knock off temu screens. I knew for the price it wasn't gonna be an…read moreauthentic "Apple" made screen, but I thought it would at least work sufficiently. This screen here is straight up broke. It keeps freezing, sometimes it knows if you're trying to press something- sometimes not.the screen edges are totally non-responsive, the screen is dim and the colors are so dull. I was so pissed off and was going to go in there to confront the guy and demand a refund, but then I found out I had paid enough of my phone off to trade it in. I had a small crack before I "demolished" my screen, and I wouldn't have been able to trade it in with that small crack. I just traded it in so I guess you can use this guy if you wanna phony screen U can rip the carrier off with. This guy is running a scam shop, he should literally be investigated and shut down. I will probably send a tip over to the AG...it's criminal. Absolute dog shit.

I walked in and was helped instantly. Very nice and fixed my phone within 20 minutes. Definitely…read morerecommend this place to anyone needing a phone fix and quick.

Do not waster your time and money on this place if you want your ps5 fixed. If I couldn't give zero…read morestars I would. Place is terrible and the guy name Francisco wants to do everything himself so he can get his compensation must be broke. I came to get my PS5 fixed said it take 24hrs and he'd call I waited days and no call I'm thinking atp they keeping my shi. When I did call after 24hrs said he's need 24hrs or more so go in person and tell him is it ready after 24 hrs and says he needs 24hrs like wtf okay come back again after I(me myself) called him and said is it ready his dumbass gon say yes it ready for pick up I get there and it's not even fixed dude had my shi for multiple days and couldn't fix it bud you could've fucking told me and I could've went my way. Don't water your time and money on this place if you want your ps5 fixed this. I get my shi back and it's more dirtier than what I gave to him like wtf fat ass no good waste of a dad. Take your daughter home not to work goofy that's why she cut her self and she needed you but you chose a customer over your own bleeding daughter filth of man

fast and efficient mobile repair. fixed my cracked screen on my iPhone. great communication.read more

Fast and was convenient that he was able to come directly to my door to fix my iPhone. Highly…read morerecommend.

Copied from my google review:…read more I brought an iPhone 14 in here for repair for my boss a few weeks ago. The screen was completely shattered and we wanted a new screen. $375 later for an 'apple certified' screen that isn't actually apple certified, the phone just reboot itself every 5-10 minutes. I brought it in again and they redid the screen and said there was nothing wrong with that they did and everything was fine it had to have been a different issue. I took it to a different repair shop, and that repair shop just called me after having the phone for a week. This repair shop lost one of the sensors when putting the phone back together. Instead of letting me know and fixing it, they told me multiple times it was fine. I have a very strong feeling they scammed me. Edit in response to the owners reply: I asked the other repair shop if it was likely to have happened when the screen broke /just to give your company the benefit of the doubt/ and their repair man said it was highly unlikely and the only way he has ever seen that piece completely missing (not just broken) was via improper replacement. He followed up by saying it was either thrown away carelessly upon removal or torn and your repair man thought it was okay to return the phone without it. He also let me know you did not add new waterproof adhesive and just used what was left on the phone to stick the screen on. Not only that, but over 10 screws were ALSO missing from the inside of the phone. Every single step of this repair was met with carelessness and an inability to do ones job properly. Just responding to a google review is not enough. I do not want a discount off of any future services as I will absolutely never trust you or your company with a thousand dollar device ever again. Call the number left on the voicemail to remedy the situation, don't extend a discount that will absolutely never be used. You can do a partial refund of the exorbitant amount I paid to get back a paperweight.

Brought my iPad in to get the screen replaced. Charged me $120 to replace and when I got it back it…read morewith the replacement screen, it was all scratched up not even a new screen for $120. Ok whatever at least the screen works now. 2 days later I'm watching on the iPad not even touching it and the screen goes all wacky just like the first time. I brought it back in because I was still in the 15 day warranty window they've provided after replacement. I take it in and the owner tells me "I can fix it for $80"....but wait it's only been 2 days since replacement so it should be covered by warranty. "No that's only if the screen works but the buttons don't" wait what the screen is still messed up without any fault of my own doing. " I can replace the screen again for $80" hell no I am not getting robbed of my money twice! Might as well have bought a whole new iPad by this point, waste of time and money. Do not go here for any screen repairs, my situation didn't get better, it got worse. ZERO STARS.

This review is about 2 associates at the 3121 W Peoria Ave store. I went to unfortunately cancel my…read moreWiFi service and return the equipment and was greeted right away with a smile and a "how may i help you" attitude from Kevin. Even though i was cancelling a service his attitude never chanced. He asked for the reason which is understandable. I had to cancel the WiFi service via phone first which i didn't know so in steps Crystal with the 800 number to call so i called it right then. While on the phone with a Verizon rep he couldn't help because i had already transferred my phone service so he wasn't able to pull up the WiFi account even after Kevin showed me the WiFi account number which i told the rep and then he asks for a PIN number. I don't recall ever setting up a PIN number so i gave him the number it would be as i do use the same one for other accounts but it didn't work. Crystal asked to speak to the rep using my phone and took charge. To not make a long story even longer all I can say is that after about 20-25 minutes Crystal in a calm confident demeanor talked the rep thru the motions on what needs to happen. My WiFi account was eventually closed and Kevin took the equipment and gave me my receipt for it. Because of Kevin and Crystal, if i ever decide to change phone and WiFi services again it will back to Verizon. If Verizon had cable service I would have never changed but in today's economy it hard to pass up on the savings with a package deal for all three.

Choose wisely this holiday season. In my experience, Verizon has failed to provide the level of…read moreservice customers should expect. They seem more than willing to overcharge for their products while consistently underdelivering on service. It's disappointing to see a company that was once known for great service fall so far. What was once a trusted name now feels like a bottomless pit when it comes to customer service and value.

I came in to see what options I had available to me for a phone upgrade and I was very impressed by…read morethe service I received. Hamilton helped me switch over from Sprint to T-Mobile, trade in my phone and walk out the door with a brand new iPhone 12. The process was not easy (due to circumstances that were out of T-mobiles control) yet Hamilton remained positive, friendly and helpful the entire time. It would have been easy for him to ask me to come back another day or to send me for help elsewhere, but he took the time (even over an hour after this shift was supposed to be over) to make sure I left happy with my new purchase. Thank you for providing excellent customer service!

Dumbass "Lee" took off my iPhones screen protector BEFORE checking if they had it in stock. They…read moredidn't! Now my screen looks worse than before with bubbles and fingerprints all over it. Now I have to wait a week for my new one to come in the mail. This location sucks.