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    Boost Mobile

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    1 month ago

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    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    2.0(1 review)
    2.2 mi

    Cricket guy....I like you but you did me dirty. I would really rather peel my own skin off…read morestarting at the fingernails than go to a cellular phone store of any kind. The folks there are usually less than helpful and don't really know much about phones. Not to blow wind up my own skirt but I do know a lot about cell phones and how to manipulate them. I go in with my phone and was immediately helped, well kind of. I was told my account was locked. The young man behind the counter told me he could do nothing for me until it was unlocked and to call 611. I did as he asked and finally got someone on the line and of course, they had a different plan of action. The guy behind the counter refused to talk to customer service for me and I was not clear on what was the issue, however I got it unlocked. I was initially told it would be 20 bux collectively to add this phone and purchase a sim card. About 20 mins later that price went to 35 bux which was out of my range. Just for kicks, we took the sim card out of my working phone and put it in the new phone and unfortunately, it would not read it. I left fairly unhappy, I had done some major work to this phone and now I have to start over. I thought to myself, "Self, that ain't right. You know better than that". I decided to try the sim myself. Pop that effer in and voila, I have service. I knew it. Cricket guy, as I said in the beginning, I like you but you can't do folks dirty like that. I almost sold that phone and if i did, hours of work would have gone down the drain because your effort, well lets just say, sucks.

    From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Napa store today.

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    Cricket Wireless Authorized Retailer
    Cricket Wireless Authorized Retailer
    Cricket Wireless Authorized Retailer

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    AT&T Store

    AT&T Store

    3.1(38 reviews)
    0.8 mi
    $$$

    I purchased a phone from AT&T and immediately decided to return it. Customer service instructed me…read moreto bring the unopened package to the nearest store, which was Napa. The same day it arrived, I drove 30 minutes to the store only to be told by two employees, including Alyssa, that they could not take the return--despite me showing proof from AT&T's own chat that I could. AT&T's own written Return & Exchange Policy clearly states that if you purchase a device online, by phone, or in store, you may return or exchange it at any AT&T branded retail store or by mail. There is no language excluding online purchases from in-store returns. This means the Napa staff directly contradicted AT&T's published policy. While the phone was in transit back to AT&T, I called customer service again. They apologized and confirmed that the return should have been accepted at the Napa store. After UPS notified me that the package had been stolen, I called again and was told the same thing. At this point, three different AT&T representatives have apologized and confirmed that Napa should have processed my return when I first brought it in. I even asked about where the return policy was kept in the store, such as in a policy and procedure book. Alyssa told me she has never received such a book and that the Napa store doesn't have one. That means employees are relying only on word-of-mouth instead of a documented reference. This leaves customers at the mercy of inconsistent and potentially incorrect information--an obvious failure of good business practices. Now I'm stuck paying for a phone I never even opened. When I called the Napa store to explain, Alyssa was rude, hung up on me, and refused to give me the manager's name. After multiple unanswered calls from my number, I tried again from my son's phone. This time, Sylvia answered--she was very helpful, polite, and professional, and she even gave me the store manager's name, something Alyssa had refused to do. The difference in how I was treated depending on who answered the phone was night and day. This store gave me conflicting information, wasted my time, and treated me disrespectfully. Very disappointing experience, and I would not recommend relying on this location for help or support. I will be meeting with the store manager, Juan, on Wednesday to see what he does to make this right after all the misinformation I received and the stolen phone situation.

    Courtney, Sheyla, Mario and Leah - Store Manager - were incredibly helpful and worked as a team to…read morehelp troubleshoot an iPhone 17 Pro Max upgrade for me. It was busy, and they were adept at multitasking and so politely so that all customers received expert care. They seemed to enjoy their work and working together too, so the atmosphere was more enjoyable.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Computer Engineering Group - CEG Staff

    Computer Engineering Group

    4.1(126 reviews)
    4.6 mi

    I hired CEG in the spring for my studio's urgent digital maintenance needs. I paid $1,000 for a…read more"full assessment" and a recommendation for a new RAID system (a $10K+ emergency). The service was an absolute failure: Zero Urgency & Unprofessionalism: It took MONTHS--not days--to get an equipment estimate, despite being hired for quick response. There were constant delays, missed deadlines, and all-around poor communication. Hidden Fees & Massive Overcharge: Their final quote was a shocking $19,000--nearly double the initial estimate. A closer look revealed an undisclosed, hidden surcharge on all hardware, and $1,600 more than B&H Photo for the main RAID system. Rude Management & Illegal Practices: When I called to question the surcharges and ask for my $1K fee back, the supervisor was rude and condescending, defending the "normal" surcharges. Admitted to Illegal Recording: Most alarmingly, the person I was speaking with admitted on the call that he was illegally recording the conversation without my consent, only stopping the recording midway through. As California is a two-party consent state, this is a clear violation of state privacy laws and demonstrates a complete disregard for ethical and legal business conduct. I would advise everyone to steer clear of CEG. They overcharge, hide fees, lack professionalism, and engage in deeply questionable business practices. Jim G.

    I had reached out to CEG to replace an iPhone battery (thought it was swollen), they quickly got me…read morein the same day for a drop off repair. Ends up it was the screen that had come detached and needed replaced. Unfortunately the cost of the repair was more expensive than the worth of the phone. So they were able to put it back together, better than when I dropped it off, and didn't charge me anything. Everyone I spoke with was friendly and courteous, definitely first class service. For any computer or smart phone repairs I know how to call first! The folks at CEG rock!

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    Computer Engineering Group
    Computer Engineering Group - MacBook motherboard replacement.

    MacBook motherboard replacement.

    Computer Engineering Group - Revised Logo #2017

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    Revised Logo #2017

    Boost Mobile - mobilephones - Updated May 2026

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