5 star review goes for daniel's jeweler Angelique! Thank you so much for helping me you were very…read morehelpful ready to help out!! You have the best customer service ever!! Thanks Daniel jewelry and Angelique!

If I could give this place negative stars I would. My fiancé bought a beautiful emerald ring with…read morediamonds on the band surrounding the gem. when he ordered the ring he ordered a size 4, he was told there was no size limitations and that it would be fine. When he proposed the ring was a size 7, we came to the Eastridge location to get it resized the next day. I tried on multiple sizes and decided that size 4 was the best fit, I was told since it was a big jump in sizing by Wilma one of the managers that it could take up to 2 weeks. There was no mention of the design not working with my ring size. A week later I called the location for an update, I was told the ring was ready and I went to pick it up, this was the happiest I had been as I was going to be reunited with my ring again after only having it one day. I tried it on and I thought it was an okay fit however when I went home I found myself bending my finger to keep it from slipping off. We went back a week later to get it resized smaller, that is when Wilma and Angelique told me that the design might not work with my ring size, never once was this mentioned to my fiancé when he was purchasing the ring. Then Wilma kept asking about my weight and if I plan on gaining any in the future, she insisted that if I go any smaller the ring would not fit in the summer because of weight gain. I asked for clarification three times on if the ring I had in my hands was a size 4, Wilma and Angelique reassured me three times that it was a size 4. Then they both turned their back towards me and kept resizing the ring, they never once showed me proof of sizing instead they gaslit me and told me that my engagement ring was a size 4 and made me feel like an inconvenience by telling me If I keep resizing I would damage the ring and risk a stone falling out since the jeweler has to take out each diamond to make the band smaller. Never once did they tell me the ring in my hands that they gave me back was a 4 1/2. To add to the emotional distress they didn't have proper sizing to ensure I was getting the right size, I tried on a 3 1/2 and a 4 multiple times and I told them if the ring I have is a 4 then I should go with the 3 1/2 since it fits snug and does not fall off. I let my fiancé know about the situation and he went back into the store to ask why we got a size 7 ring in the first place since upon ordering he requested a 4. We left the location and I left in tears, these two made me feel insecure for having a smaller than average finger. This should be one of the best moments of my life and instead I felt insecure and small. I got home looked at my yellow slip only to see that the current size of my ring is actually a 4 1/2, this was never disclosed to me instead both lied and told me it was a 4 they both knew the sizing was wrong. I called the location and asked if it was true that the ring was a 4 1/2 and Angelique said it was. I let her know I asked her multiple times what size my engagement ring was and she and Wilma said it was a 4. Never once did she take accountability for the miscommunication she only doubled down and said "you stated the 3.5 fits" yes I did because they both gaslit me into thinking a size 4 was too big. I reached out to their customer service on the website, got a call a day later from a rep who told me they could ship my ring to the Milpitas location and that a gift basket would be waiting for me. That never happened. The Milpitas location told me resizing would take three additional months and to not call them back until the end of May. I ended up getting calls from eastridge stating my ring would be shipped to them and they have no clue why customer service would tell me otherwise. My ring came back with proper size but the manager did ask if I was "finally happy" after I tried it on. Save yourself time, a headache, and your money. This place is very unprofessional in all aspects and don't even bother contacting their customer service they won't help either!

This place is awesome ! I've taken my iPhone XR there twice and she took the phone, said "20…read moreminutes" I came back and it was done. Everything worked, $119 No waiting around a cell phone store, taking a number, then getting screwed on the price. This is the only place I'll take my busted phones from now on!

He told me that his company manufactures the cases.... so you can't get them anywhere else…read more.. I found the same ones for 5 bucks less at a kiosk at the mall.... I totally got jipped...

Went to Apple store and AT&T before coming here. They said i had fried my phone and would not help…read moreme at all. For $149 bucks they said i could get a new 3GS phone. It was two months old and i wasnt about to pay that. As i was waiting for an appointment at Apple i went on Craigslist and found a posting for IMobile. Went down there and Minh really helped me out. $40 bucks later i was out the door in about 45 minutes. They are super busy it seems so there is a bar a few doors down or coffee shops too.

My iPhone 6 was severely cracked and bent, so I took it here to get it repaired. The guys working…read morewere really friendly and charged less than other places that I've gotten quotes from. For a new LCD screen and housing, I paid $160. Took about almost 1.5 hours, but my phone looks (almost) brand new! They even gave me a free glass screen protector. My phone doesn't look extremely perfect like I just bought it from Apple, but it's good enough. A little dust got trapped under my front camera, but thankfully does not affect picture-taking. *whew*

Very unethical business. The clothes are extremely overpriced for the quality you receive -- it…read morefeels like you're paying more for the owner's "taste" than for well-made products. You can find similar styles at half the price and with much better quality elsewhere, both online and in physical stores. I also noticed that the staff is not very friendly. If you try to return or exchange something, you're met with attitude rather than helpful customer service. Overall, a disappointing experience.

This is my favorite clothing store in Los Gatos. I swear, the buyers have an eye for my particular…read morestyle. Nearly everything they stock I can see myself wearing. They have a great selection of brands you'd likely recognize if you enjoy clothes ;)

owner charge you even to look for your phone what's the issue I do not suggest you to go there…read moreunless you have no other repair shop

Is there zero star? Drop off an ipad for repair never call back for updates, trying to call for…read moreupdates not yet done. Seriously for a month!!! To make the story short forget.. bad business ethics

terrible service. I set up support through hermarys years ago as they proved . they now have…read moredaisys doing their support. awful. on 10 mins so far and they can't log in. Then the call dropped as they had bad connection why should I pay hermarys if daisy is what I need. and worst daisy is awful

We've used Hermary's for the last 8 years. They installed the blinds in our apartment and every…read moreyear there seems to be a problem. The blinds have never really worked well. Hermary's is expensive and service has ranged from so so to horrible. This last service visit this past week was the final straw and we will be replacing our blinds so that we will never have to deal with Hermary's again. The technician they did not manage to fix our issue and said he was not a blinds person (yeah...). Then he managed to destroy one of the blinds by letting it roll up unevenly--it is not unusable and the tech could not fix it. Do NOT use Hermary's.

Tiara was quite helpful with my phone predicament, as my prior Samsung Galaxy A15 5G mobile phone…read moremodel was causing SIM card connection troubles, preventing me from making and receiving phone calls or even sending and receiving text messages. Personally, I found all of this as an unusual phone ownership experience. Tiara verified to make sure it wasn't my T-Mobile phone monthly plan causing the problems, and she was correct. She went above and beyond to guarantee that my dilemma had nothing to do with my mobile provider. It turns out that my Samsung phone was defective. Tiara had to go out of her way to insert my physical SIM card into another of the store's phone models on display during my in-person visit with her. She was a really patient staff member with me. She then had to explain to me about what could be my possible next steps. I was eventually persuaded to activate an IPhone 17e phone model through their store location because I previously purchased my Samsung mobile phone from a different T-Mobile store location in the local San Jose city area (which I am now realizing I have very strange suspicions about other T-Mobile locations when compared to this dependable Milpitas Great Mall location). I had to return another day to get my recently purchased IPhone and have the eSIM for it to be activated in-person at their store. Aaron handled everything for me and made the activation process go smoothly. Of course, my authorized user/owner for the family plan under which I am enrolled had to be present in person. During my second visit in the store with Aaron, my owner asked Aaron questions unrelated to my IPhone activation process, and Aaron was incredibly informed and prepared to answer them all. Aaron made sure I was in and out of the store quickly. Thank you again Tiara and Aaron.

Went in to just buy a phone, expected to pay about 1,000. Alex found us all kinds of promotions! He…read morewas awesome really helpful, extremely knowledgeable and PATIENT. The store was full and he was handling at least 3 customers at a time. He got us all kinds of deals and spent a good amount of time with us, he make sure we understood everything. We came out very happy and very impressed with Alex! I've worked retail 47 years and was very impressed with his customer skills! We have a closer T mobile but will only be going to the great mall from now on! A plus service!