After having my iPhone turn up missing I needed another and quick. Found this company on…read moreCraigslist and an hour later I was the owner of a like new 64 gig iPhone 6s. The professional service I received from the nice lady who first answered the phone was surpassed when I met her in person. She offered a complete and clear explanation of their sales terms and demonstrated the functionality of each system on the phone. I am very pleased with my purchase and have told many people about this fine company. Thanks! 4.99.

This place is horrible they ripped me off with my phone the phone stoppped working after 2 weeks of…read morehaving it and they wanted to claim that I messed it up on purpose everything they say is a lie the give you a 3 day warranty and after that your screwed cause they'll make you drive all the way to Oklahoma City for them to "fix it" they just throw in more stuff to the phone so it will mess up and you'll have to buy a new one I really don't suggest buying phone or anything from here

If you're trying to decide whether you should or shouldn't get a new phone or iPad, don't think…read moreabout it any longer. Go in and see Roger at this location. Very knowledgeable and helpful. I was blown away by his customer service and highly recommend him to anyone looking to update their technology.

I have been with Verizon many years and have a grandfather plan. Through a human error it was…read moreremoved and I was told could not get it back... Kitia took 3 hours with me and gave me that warm friendly family service when I am sure she could have been making commissions off someone else.... I came through the door and she reassured me that she had me no matter what.... And people not just because of the Great phone service but because of the customer service skills as presented today...see Kitia at the Pennsylvania store and be treated fairly with dignity....z

I was a last minute shopper. I needed a car charger urgently. Got there at 8pm. The young lady that…read morehelped me was SUPURB! She didn't close the door on me jus because it was closing time. This is the reason why I love TMobile! I wish I knew her name but she was working there last night with dark brown medium long hair

Horrible, Horrible, Horrible. Worst ever! I was told my representative Breamy that a phone I had…read morewas indeed paid off as I thought and she used it to give trade-in credit. Come to find out, it isn't and it's still being charged for. She lied! Used it as a trade in even though she said you couldn't if it wasn't paid off. I call customer care and they say there is nothing to do. The Supervisor at customer care says they are going to contact the store manager. A lot of good that will do. T-mobile only looks out for #1 and they don't give a crap about their customers and don't hold there reps accountable either. They don't solve problems, they create them. DON'T EVER SWITCH TO OR SWITCH BACK TO T-MOBILE!

My husband and I went into this store just to see if they had any options in regards to replacing a…read morephone. We did look at a couple of phones and a very helpful employee came over (James, ask for him he's great). Not only did he help us get the phone that we wanted but he helped us with our bill and the additional extra (got a tablet and I feel like one of those happy families in a Verizon Christmas commercial). I think we were at the Verizon store for about 2 hours but he was patient the entire time and understood where we were stuck on. We are very happy with this store in particular. On another occasion, I purchased the Samsung Galaxy S10+ earlier this year and someone went all the way down to Norman to go pick up the very last one. Honestly, these people go above and beyond every single time. 11/10

Tyler did an excellent job taking care of me. He talked me through the differences between the…read moreoptions I was looking at, and made sure I got exactly what I wanted. They were relatively busy when I came in, but the service after made the wait worth it.

These folks are true miracle workers! If you want cell service with actual SERVICE then go here!…read more They were able to fix mess ups by Straight Talk and the ATT online! They were so kind even when I came in exhausted and frustrated. Briana and Calvin are miracle workers!!! ATT needs to give you raises for battle pay!

Blake was very kind and knowledgeable. He explained everything very well and had a lot of patience…read morewith an old woman who was looking to change her phone service. Didn't take long at all to get transferred from T-Mobile to AT&T!

The cricket wireless is a very small building next door to a creepy massage place. When I went…read moreinside there was only one employee and about 7 people there needing help. The first person in line wasn't able to be helped so he walked out cussing and screaming. The next people in line didn't speak very good English so they were also unable to be helped. Next it was me and my girlfriend, I was needing to get a brand new iPhone turned on and activated but was unable to receive any help. The only thing the employee said was that's he wasn't able to do anything and we had to wait til Monday for customer service, which I thought was odd. So we proceeded to the next cricket where the lady was able to get my phone activated and service switched over in less than 5 minutes. Overall terrible experience with little to no help from the employee that was working. If I could give 0 stars I would. The cricket I would suggest going to is off of May & 63rd ST!

My admittedly ancient phone was posting a message I didn't understand and wasn't allowing phone…read morecalls. Convinced I was looking at a replacement I'd been putting off I took it in for the pros to check out. The amazing GLADIS had it fixed within three minutes at no charge! This is the second time these good folks have helped me out and I can't say enough good things about them. Very Customer Service oriented which is water in the desert these days. I'll be back very soon to finally replace my phone--promise!

Updated my review We decided to try this place again after a couple of years with all new staff I…read morebelieve Thaddeus helped me, they fixed my cell phone camera and home button on my iPhone six plus in two hours and I was very very happy with the result and price Absolutely devastated by what this company has done to us. We brought my boyfriends Xbox 360 here to have the tray replaced because it was sticking they kept it almost two weeks and then sent it back to us. When we got home we tried it out and it didn't work so of course we took it back to have it fixed and after yet another week we went and got it yet again after being repeatedly assured it was fixed. Well guess what it still doesn't work at all!!! The tray either catches now and won't open or it wont stop opening and closing this is ridiculous we paid a hundred dollars to have this fixed and nothing was done we aren't even sure they gave us back the right Xbox as this one is banged and scratched up and the one we took it was in PRISTINE condition asides from needing a cleaning which was also supposedly done (horribly there was dust everywhere still ) we are so disappointed in this result :(

I brought in my ps5 because the hdmi cord was broken. They fixed it and i picked it up the next…read moreday. I bring it home and the ps5 works for 3 minutes and then randomly turns off and it won't tune back on.

Love that all the staff were wearing masks. They gave me a quote for iPad screen replacement…read more Dropped the iPad off and picked it up in about 2 hours. Very reasonably priced and very well pleased with the work done. I will definitely use them again!

Best and easiest place ever! I've been living in Norman for four years now, and I'm sad I didn't…read moreuse this place sooner. My screen was repaired in less than 30 minutes, and the price was super reasonable/affordable. I will most definitely go back next time I need a repair!!