This is a copy of an email I sent to Dobson. They are a deceptive and harassing company and I do…read morenot know how they stay in business - You are sending harassing salespeople to our neighborhood who are lying about what they're doing and will not take no for an answer and are rude and intrusive. I have told your salesmen "NO" multiple times and they are aware I've said "NO" multiple times yet they still show up on my doorstep and will not leave and are harassing me. The salesman who harassed me refused to give me his name and had no business card from Dobson or other ID. I have made a formal complaint to local authorities and will continue with further action. How this company thinks it will ever sell its service utilizing such underhanded strongarm tactics is beyond me. If you send anyone else to my door or disturb me in any way, I will take all actions the law allows.

BEWARE! This is a very poorly managed company with low creditability. They left a LIVE cable…read morecord lying across my yard and draped over my back fence for ten days. Whenever I would call to ask when they would return and do a proper install, I would suspiciously be disconnected. The issue was only resolved once I filed complaints with the FCC and Oklahoma Attorney General. Consider yourselves warned.

Jeff was extremely personable and helpful. They made my switch to US cellular so easy! Thank you!!read more

I would buy nothing from this store. Walk in on a Saturday and only three guys to help plenty of…read moreaggravated looking people inside. Two of the guys were busy flirting with the women sitting in front of them (By the way, one of the women was disinterested, but didn't have the nerve to stop the guy.) and the other guy was just simply stupid slow. Just save yourself a lot of future frustration and go elsewhere.

We had Airosurf for nearly 10 years, in Arcadia, Oklahoma…read more For the most part, their internet service worked. It was slow and not super reliable, but we lived in the country and Airosurf was our only "non satellite" option. But then we started having real problems. Every day at 6 pm (on the dot, like clockwork), our internet speed crashed to almost nothing. We could not even watch streaming service on one television -- everything else was unplugged. It's like someone flipped a switch at 6 pm every day and turned off our internet. So we called to ask for assistance. What followed was 2 months of extreme frustration with respect to Airosurf's poor customer service -- and 2 months of no internet or television after 6 pm. The front office lady was nice, but couldn't really help us. She would send us to the tech people who actually seemed to be angry -- Airosurf techs would say everything looked fine on their end, and it must be something in my house that caused the problem. They literally said it wasn't their problem and I was the cause, and I needed to fix the problem myself! Holding an electrical engineering degree myself, I troubleshot the problem, looking for any transmissions violating the FCC that could interfere with my wireless internet. I added chokes to everything. I unplugged everything. I went as far as unplugging my home alarm system to verify nothing in my house was causing the problem -- Airosurf continued to be angry, unhelpful, and dismissive. They just didn't care. After about 2 months of my internet shutting down at 6 pm (not coming back until sometime around 2 am), they sent a tech out to my house and said they moved my connection to a different tower. It seems Airosurf was in the process of upgrading their system and they had too many customers on a single tower. When everyone came home from work and turned on their TV at 6 pm, it overloaded the system and nobody got internet services. After that, our internet service was somewhat "normal", though it continued to be slow and not super reliable. A few months later, we started seeing other short internet outages that always happened at the same time every day. These outages were only 10 minutes or so long, so we just accepted it and didn't ask for any more "dismissive help" from Airosurf. Airosurf likes to tell people they are a small family owned company, and therefore customers should give Airosurf a break and accept their poor quality service. I firmly believe the problem with Airosurf is the NEPOTISM -- I think the entire company is made up of family members who got their job because they are family (not because they hold an engineering degree or have any idea what they are actually doing). Since they are family, they have no fear of losing their job, so they just do not care. This is a real problem! When we were offered much faster, much more reliable, fiber optic internet service for LESS MONEY than Airosurf, we jumped at the opportunity. When we called Airosurf to cancel, they didn't even ask why. They said they would later make a decision about picking up their equipment (modem and antenna on my roof), but they never called back or came to pick up their equipment. Just bizarre people at a bizarre company. I do not recommend Airosurf.

I have used Airosurf for over 5 years. I have been extremely happy with their service and customer…read moresupport. Very little downtime even after major storms. Always responsive when I call them.

I hate, hate dealing with cable issues. Today I have a client that has the same modem since…read more2006?!?? I know so we/I are trying to get this updated with current Wi-Fi and everything else that has happened with technology since 2006. The store is easily accessible off Broadway extension in edmond. It's bright and roomy (as it isn't crowded) today. We walked right up to one of the customer service counters and was told to sign in via cell phone. As you can imagine my client doesn't have a cell phone so he is unable to sign into their system.. this should be a consideration and people allowed to use house phone number as many people (some) still have house phones. I'm just saying but I don't have a house phone clearly I'm up to date with technology and have a current cell phone We waited patiently and the sales person (Brennon) was very nice, personable and professional. As my client is very detail oriented and requires you to repeat yourself often and then he repeats what he heard before asking more questions. It requires a lot patience and most people accommodate him because of his kind demeanor! Overall a good experience but as always with any service it took alittle time to process everything, it wasn't as easy as a quick in and out! Thank you Cox!!!!!

I just needed to return cox cable box, there are 10 people in line, waited over 30 min so far. 3…read moreout of the 7 employees helping. very frustrating when. Why do managers not help? Instead leave their people alone?

The absolute most heartless company and now that Charter owns it it will be worse. Off shoring…read morejobs. Having to talk to people who have no clue about this country or our attitudes. Simply stupid and too expensive anyway. Finally no more Cox. I was a customer since 1982 and they treated me like I was nobody. They truly need to go out of business.

Shady! We used them for years with my business. When we finally closed our business and cancelled…read morethe service, they went ahead and charged us for an extra 30 days because they said we are charged a early termination fee and they just make you pay another 30 days which we didn't have any type of contract with them, just a shady and really gross way to treat loyal customers. Oh and I can't tell you how many times we lost our Wi-Fi just if the wind blew, but yet we still stayed loyal to them whenever AT&T was available in our area.

How sad that there was only one review with one star. That was definitely not my experience when I…read morecame here. I learned about a really good iPhone deal where I could get the iPhone 7+ for half the price. When I walked in, I was instantly greeted by the workers in the store who were all very friendly. Aaron ended up helping me through the process of not only getting a new phone, but also switching carriers. I was with Sprint before. He really helped me feel less stressed through the whole process. I really felt like he had my best interests in mind. He knew exactly what he was doing so it did not feel like everything was dragged out. He was also really patient in answering any of my questions. Finally, I think he really helped me in getting the most use out of my phone by helping me do things like scan multiple fingers to unlock it and take advantage of the wallet feature of the phone. The manager was also very helpful with anything we needed. I am glad I switched to Verizon and was assisted by this store. 5 stars!

My SIM card stopped working, but I was needing a phone upgrade anyway. They had me get my husband…read moreto add me to the family business account for our phone plan, as an authorized user. Now, I needed to verify my identity as an authorized user. The only way to verify identity was through call or text, which was going to be a problem since I didn't have a working SIM card. The girl helping me approached two other girls working there how we should figure this out since my SIM card wasnt working . They had no idea what to do. Seemed like we were sitting around waiting for lighting to strike. They even told me to try sending the verification code through again to see if it would work on the WiFi. No, it didn't! It was only after the final time I sent a verification code that the girl helping me had the BRIGHT idea to take my SIM card out and put back in. Well, now my phone works. Now I can get a verification code. But...it was too late and I'm locked out of verification attempts for the next 24 HOURS. SO I HAVE TO TRY AGAIN TOMORROW. You'd think that could've been suggested earlier. Now I've completely wasted my time. I'm going to another location.

10 years ago I would have given a 4 star. I chose them again to lower my overall cable bill with…read moreinternet service. - First off now Im not able to view my security camera system on our desktop computer because their system and the fact they can't use my top line modem and router. - Secondly the overall Wi-Fi throughout our 1600 sq.ft.home drops signal in some rooms with a Samsung 8+ ? Not so with Cox and My equipment. - Thirdly they will not put their modem/router in the middle of the home unless of course by chance you have a TV there, thats an additional $50+ dollars to make that happen, which "may" solve the Wi-Fi issue. I'm only 4 days into new service and I can't wait for the next year to roll around, or I may just take the penalty and go back to Cox, rabbit ears, or pigeons.

They illegally throttle your internet speed during peak hours and lie about it. Check your speeds…read morethrough a 3rd party speed checker and I guarantee it'll show the true speed.

I have used Armorlight twice now for two different jobs, and I couldn't be happier. First, I have…read moretwo buildings that needed an ethernet cable ran between them. Sounds easy, but I have a layer of rock between the buildings and a walkway. I also wanted it weatherproofed inside conduit. Patrick's team came out and ran the conduit and the cable. It looks amazing. The second time, Armorlight installed three TV wall mounts and two surround sound systems. Everything they do is professional and exceeded my expectations. Highly recommended!

From the owner: Your one-stop consulting and solutions specialist. Whatever technology you need, we can find a…read moreservice for it and clean up the software stack you currently have. Because who wants to pay for unnecessary services?

Brandon at Best Buy is the worst employee I've ever dealt with. He's very rude. I had the pleasure…read moreof exchanging words with Mr. Brandon about him using the family rest room as I had my toddler with me who needed to use the family restroom. Brandon proceeded to say that Best Buy wouldn't do anything to him as he's yelling down the store shouting profanity. S/O to the young lady that assisted the situation and separated him. If it wasn't for her, I'm Sure he would still be fussing and cussing because HE DECIDED TO USE THE FAMILY RESTROOM.

I came to this location after the -5 star rating from the Stillwater OK location…read more Completely opposite experience! Came right in, immediately acknowledgement, immediately assistance, great customer service! Glad we tried another location instead of just giving up all together!