WARNING I know "nothing "! About fixing phones ! So I always take my phone here to get it fixed…read morebecause they are nice people and they can always fix my phones and ipads !

******WARNING******* IF YOU HAVE AN IPHONE, DO NOT TAKE YOUR…read morePHONE TO THIS PLACE!!! THEY ARE NOT AN APPLE CERTIFIED REPAIR SHOP!!! All Apple phones have serial numbers on the internal parts of their phones and will not function properly with an aftermarket part. You risk damaging your phone by installing non genuine Apple parts. I have an iPhone 12 Pro Max. It's always in a case with a screen protector. The screen was cracked from a freak accident. The screen was cracked but the touch feature worked fine. I went to "Cell Phone Fix" because I was unable to make it to an Apple store (My mistake). I went in person to this store and asked the store owner if he would be able to replace my screen with an actual APPLE OEM (original equipment manufacturer) part. He said that he had a refurbished OEM APPLE screen and would be able to fix it. He told me to hold on so he could call his brother to make sure he could. He spoke to his brother in a form of Arabic over the phone and then told me he would be able to fix it for $350. He told me it'd take him one hour to fix. I asked him again, to reassure myself that the part was an actual OEM APLE part before he touched my phone. He said, "Yes, it's an actual refurbished Apple screen. You won't be able to tell a difference." I turned my phone off and handed it to him. I waited inside the store for him to repair. After the repair was complete, the screen appeared to be fine. From the actual appearance of the phone (turned off) you wouldn't be able to tell that anything happened. When I turned my phone on, there was a notification in the settings that said, "unknown part." This notification further explained that the phone was unable to determine that the display screen installed on the phone was an original part, genuine Apple part. I inquired to the store owner about this issue and he said, "Give it 3-5 business days and it will go away." After further inspection of the phone, I noticed that there was no "true black" on the black portions of the screen. OLED displays show true black. LCD screens will not. This was a cheap LCD screen that I was charged $350. Throughout the day, my phone would randomly turn off, over heat and the battery drained significantly faster than prior to the repair. The next day I took my phone to the Apple store in fear that my phone would be ruined from prolonged use of the fake screen. This caused my phone to be out of warranty so I had to pay for an out of warranty repair with Apple just to get my phone fixed. I have attached pictures of the difference between my phone and my wife's. If you look, you can definitely see a significant difference in the screens. The phone on the left is my wife's. The one on the right is mine. The black looks like bluish because it's not an OLED screen.

So good! Called to see availability, dropped off easy peasy, they called in about 4 hours and it…read morewas done!

Josh and Caleb helped me out with my iPhone 13 Pro Max. It was having issues charging (have to get…read morejust the right angle to charge). They saw that it was just a cleaning issue and took care of me. 5 minutes in and out. Great service!

I have used several times for cracked screens and other repairs. Great service. Very fast and good…read moreprices too.

Brandon and his crew are always so fast and affordable in repairing my iPhone and iPads. I can't…read moreseem to stop throwing my devices across the room sometimes when they slip from my hands. So having an affordable alternative to the ridiculously high prices charged by has been a huge help. And they fix them FAST!!! Not just broken screens, but also defective hardware too. I am so thankful I found this great company with a high level of integrity. Thanks Brandon and crew.

This is a great, family-owned business. Their customer service is incredible...FIVE STARS!read more

I went in panicking because my daughter had broken her iPad charger into her iPad. I had very…read morelittle Hope it was going to be able to be removed, and they got it out within 20 minutes. We've been back multiple times. Great people and great business!!!

Tyler & Justin warmly welcomed us into the store, listened to our woes, & offered a quick &…read moreaffordable options to replacing our broken phone. They really knew their stuff & had multiple options/suggestions of fixes for the situation. Would highly recommend!

We brought my daughters iPhone in- it was completely dead and the Apple Store didn't give us any…read morehope of getting any data off of it. We went to 911 phone repair hoping they could help. We were pleasantly surprised when we spoke to Trey, Trey was very clear in communicating and detailed in what would be done. Thankfully Trey was able to get all the data off in a very timely manner! Huge thank you to Trey!! I'd definitely recommend their services.

I come into town from Florida a few times a year & this is the location I take my phones to.read more

My battery was dying after just a few hours. They changed it out and charged it for me. It did…read moretake 3 hours but they needed time to change it. I didn't need an appointment. I walked in and they waited on me immediately,

Called for a battery replacement for an older phone. He had one in stock and said to bring it in…read more He checked the phone and my charger and cable before agreeing it was probably the battery. He said it would take about an hour. We went for coffee and some shopping and came back in about an hour and it was completed. He did not tell us that there was something else needed replaced or sell us anything else. I believe that he is honest and reliable. I highly recommend him.

Two things happened this morning. One, my phone stopped charging. And two, I felt like taking a…read moredrive. I checked on line to find someone who fixes cell phones near by, but not too near by. Nich Jacob's shop in Newcastle sounded perfect. To put it succinctly, Nich knew what the problem was, fixed it quickly, didn't charge near as much as I expected and he let me watch. Also, he had a client when I got there whom he fixed up and then he took me immediately. Now, I'm back home in Norman and my little Samsung is sitting on its charger and it's up to 80% already. I learned a couple of things while I was watching him work. One, I'll never take the back off a smart phone and try to fix it, they're way too complicated! And two, since he can do this to every kind of phone, Newcastle has a phone genius in their town.