Quinton is the absolute best!! Took care of me so fast and was extremely knowledgeable on every…read moresubject. Even had him helping his coworkers while helping me! Such a genuine person and I see him being a huge leader here soon.

You have the worst customer service. I couldn't understand…read morethe person who answered. Asked where I was calling & she refused to say. Wanted to verify my acct before she (Reuth??? She even spelled it) would allow me to talk to someone else who I could understand. She told me to hang up and call back (after I'd gone thru all the crappy Automative system just to talk to a human in the first place!) if I wanted to talk to someone else. I asked to speak to her supervisor but she told me to verify my acct before she would. I said I'd be happy to verify my acct to whomever her supervisor was & when she allowed me to speak to them. She refused to allow me to speak to anyone else. I literally waited for 30 minutes while she said nothing. Then the call ended. Verizon is the largest cellular system and you can't provide better customer service? This is why your customers are leaving in droves. I was paying over $100 for their services. I am paying $20/mo. with Consumer Cellular. For the same service. Verizon is such a scam. I was only trying to find out why Verizon continued billing me -- even after I'd been on the phone with both Consumer cellular & Verizon (3-way call) to get a "porting pin" from Verizon so I could switch my phone number to consumer cellular. I couldn't understand what this Reuth's English. So I'm passing all this information onto the public. Your customer service sucks, Verizon!

I was a last minute shopper. I needed a car charger urgently. Got there at 8pm. The young lady that…read morehelped me was SUPURB! She didn't close the door on me jus because it was closing time. This is the reason why I love TMobile! I wish I knew her name but she was working there last night with dark brown medium long hair

Horrible, Horrible, Horrible. Worst ever! I was told my representative Breamy that a phone I had…read morewas indeed paid off as I thought and she used it to give trade-in credit. Come to find out, it isn't and it's still being charged for. She lied! Used it as a trade in even though she said you couldn't if it wasn't paid off. I call customer care and they say there is nothing to do. The Supervisor at customer care says they are going to contact the store manager. A lot of good that will do. T-mobile only looks out for #1 and they don't give a crap about their customers and don't hold there reps accountable either. They don't solve problems, they create them. DON'T EVER SWITCH TO OR SWITCH BACK TO T-MOBILE!

After having my iPhone turn up missing I needed another and quick. Found this company on…read moreCraigslist and an hour later I was the owner of a like new 64 gig iPhone 6s. The professional service I received from the nice lady who first answered the phone was surpassed when I met her in person. She offered a complete and clear explanation of their sales terms and demonstrated the functionality of each system on the phone. I am very pleased with my purchase and have told many people about this fine company. Thanks! 4.99.

This place is horrible they ripped me off with my phone the phone stoppped working after 2 weeks of…read morehaving it and they wanted to claim that I messed it up on purpose everything they say is a lie the give you a 3 day warranty and after that your screwed cause they'll make you drive all the way to Oklahoma City for them to "fix it" they just throw in more stuff to the phone so it will mess up and you'll have to buy a new one I really don't suggest buying phone or anything from here

I came up here asked questions about the promotion they were running and Lyric helped me out such a…read moregreat representation of the company got my phone and have had no problems

Terrible service. Asked if my elderly father could use the rest room while he waited for me and…read morethey acted like it was the end of the world. I ended up walking out and told them I'd never be back.

My iPhone 16e froze up. I brought it to Jumtronics and they got it unfrozen in under five minutes…read more The man who helped me, showed me why it froze up and how to close apps that I didn't realize were open. Also, how to get it unfrozen - if it ever happens again. Thank you Jumptronics. Great Job.

My phone screen became unresponsive. Took it to these guys and they had it fixed in about an hour…read more Fast, friendly, and knowledgeable service. When I need another repair I will defiantly go back to these guys.

Great customer service. Much better experience than last place. Went out of their way to try to get…read moreus a phone from another store.

******WARNING******* IF YOU HAVE AN IPHONE, DO NOT TAKE YOUR…read morePHONE TO THIS PLACE!!! THEY ARE NOT AN APPLE CERTIFIED REPAIR SHOP!!! All Apple phones have serial numbers on the internal parts of their phones and will not function properly with an aftermarket part. You risk damaging your phone by installing non genuine Apple parts. I have an iPhone 12 Pro Max. It's always in a case with a screen protector. The screen was cracked from a freak accident. The screen was cracked but the touch feature worked fine. I went to "Cell Phone Fix" because I was unable to make it to an Apple store (My mistake). I went in person to this store and asked the store owner if he would be able to replace my screen with an actual APPLE OEM (original equipment manufacturer) part. He said that he had a refurbished OEM APPLE screen and would be able to fix it. He told me to hold on so he could call his brother to make sure he could. He spoke to his brother in a form of Arabic over the phone and then told me he would be able to fix it for $350. He told me it'd take him one hour to fix. I asked him again, to reassure myself that the part was an actual OEM APLE part before he touched my phone. He said, "Yes, it's an actual refurbished Apple screen. You won't be able to tell a difference." I turned my phone off and handed it to him. I waited inside the store for him to repair. After the repair was complete, the screen appeared to be fine. From the actual appearance of the phone (turned off) you wouldn't be able to tell that anything happened. When I turned my phone on, there was a notification in the settings that said, "unknown part." This notification further explained that the phone was unable to determine that the display screen installed on the phone was an original part, genuine Apple part. I inquired to the store owner about this issue and he said, "Give it 3-5 business days and it will go away." After further inspection of the phone, I noticed that there was no "true black" on the black portions of the screen. OLED displays show true black. LCD screens will not. This was a cheap LCD screen that I was charged $350. Throughout the day, my phone would randomly turn off, over heat and the battery drained significantly faster than prior to the repair. The next day I took my phone to the Apple store in fear that my phone would be ruined from prolonged use of the fake screen. This caused my phone to be out of warranty so I had to pay for an out of warranty repair with Apple just to get my phone fixed. I have attached pictures of the difference between my phone and my wife's. If you look, you can definitely see a significant difference in the screens. The phone on the left is my wife's. The one on the right is mine. The black looks like bluish because it's not an OLED screen.

I brought my grandmother's phone in today to get help. She had several popups and apps that were…read moremaking it impossible to use the phone. She was extremely embarrassed and David took very good care of her. He put everything into layman's terms for her and assured her that she is not the only one that has had this problem. He also explained to her what she should do in the case that it happened again. After working with us for about 20-30 minutes he handed her phone and it was ready to go. We appreciate the time he took to help us. He was very professional, prompt and polite. If I have any other issues with my phone, I will definitely go and see David at Cell Phone Fix. Thanks David for helping us out today.

You basically walk in an they they tell you either yay or nay if they can fix ur device. If they…read morecan't they give you some 1800 number to call which usually ends up being a s$_& +&(( because you talk to someone who doesn't speak a crap of English. Then mail you a box to send ur phone in etc. It's not a bad place just talking to the non English speaking people is frustrating an elongates the process when you have to file a claim an send ur phone in.

I went in to the store today with an issue and Zach immediately identified the problem! He was very…read morefriendly and professional. Thanks Zach!