This Verizon store is located inside of a Petro which I appreciated very much as a trucker. My…read moresales person name was Justin and he was so helpful. I explained how I was looking for an iPad with cellular service and an Apple Watch. He helped me set everything up and explained all the new features to me. I asked him lots of questions and he took his time explaining everything to me. He even got me a deal with the IPad if you need a sales rep for your Verizon needs go see him. The area was cleaned, sales rep friendly, and a fast process.

I never thought it was possible to get such incredible customer service at a Boost Mobile store…read more The guy in the store name is Jordan and he was exceptionally knowledgeable, understanding , patient and maintained a wonderful and positive attitude. I usually don't give reviews, but I just had to after going to this phone store. I haven't had such a great experience like this in a long time. Jordan was very professional, helpful and kind. Good customer service is important to me and with that said, I am so grateful that I found a phone store that I can continue going to in the future. Thank you Jordan for your all your help, suggestions and advice. "I truly appreciate your help and the time you took to assist me." I never thought it was possible to get such incredible customer service at a Boost Mobile store. The guy in the store name is Jordan and he was exceptionally knowledgeable, understanding, patient and maintained a wonderful and positive attitude. I don't give many reviews, but I just had to after going to this phone store. I haven't had such a great experience like this in a long time. Jordan was very professional, helpful, attentive, informative and kind. Good customer service is important to me and it's hard to find these days..... with that said, I am so grateful that I found a cell phone store that I can continue going to in the future. If you're looking for a people friendly store with wonderful customer service, a great selection of telephones and accessories this is definitely the store for you!!! "Thank you so much Jordan for your all your help, suggestions and advice. I sincerely appreciate all your help and the time you took to assist me." I never thought it was possible to get such incredible customer service at a Boost Mobile store. The guy in the store name is Jordan and he was exceptionally knowledgeable, understanding, patient and maintained a wonderful and positive attitude. I don't give many reviews, but I just had to after going to this phone store. I haven't had such a great experience like this in a long time. Jordan was very professional, helpful, attentive, informative and kind. Good customer service is important to me and it's hard to find these days..... with that said, I am so grateful that I found a cellular phone store that I can continue going to in the future. If you're looking for a people friendly store with wonderful customer service, great prices, and Nice telephones and accessories than this is definitely the store for you!!! "Thank you so much Jordan for your all your help, suggestions and advice. I truly appreciate the time and patience you took to assist me."

My dad and I went in trying to get his phone activated, and the sweet lady who helped us was very…read morevery helpful and also gave us a discount. excellent customer service!

The owner, Michael, is great! He delivers great customer service and is very knowledgeable about…read morethe phones. He is also very honest. He will not sell you a phone that he thinks is garbage just to make a sale. This store is also a service center. When I broke my phone he was able to fix it in a matter of minutes. He has a great rapport with his customers and many are willing to travel a distance just to have Michael take care of them. I will definitely be visiting this store again as the need arrises.

The location has always been World Wide Wireless, but there have been multiple owners in recent…read moreyears. I have never had a problem until now under the current ownership. I upgraded our phones to smartphones and updated my service plan for my wife and I. My bill came out to be over $1100!! I experienced problems with my new Nextel 8350i and another phone was ordered as a replacement by World Wide Wireless at my request. I was charged over $500 for it on top of the original charges. I also incurred erroneous other charges that I should not have been charged since I've been a customer of Nextel for over 8 years according to the current owner. A credit was issued on my next months statement, but not for even half of the incorrect charges. I have upgraded phones multiple times over the years and have never had a problem or seen a bill this extreme. I personally delivered and reviewed my bills with the current owner weeks ago and there is still no resolution. I would certainly think twice before visiting this location.

II would have given this place 4 stars a year ago, however, I have been disenchanted just recently,…read moreand am LIVID for 2 reasons... (1) twice I have had to reinstate my phone insurance because they took the insurance off my phones without asking... TWICE! and when we really needed a replacement the insurance was not there, so they gave me a used phone, which is now needing to be replaced, and AGAIN, the insurance has been taken off our phones WITHOUT MY APPROVAL! (2) yesterday Oct 18, 2011... we asked to BUY with CASH the Rhyme phone, and was told it was not out yet, please VERIZON DEALER, could you keep up with the times, the phone came out a month ago IN STORES. I'm EXTREMELY disappointed in this FAMILY owned store, which does not seem to be working for us at this time. We even sent all our friends there too and drummed up business for them. well, guess you don't need it so we will be taking it elsewhere. I WILL WRITE A DIFFERENT REVIEW IF YOU CAN FIX THESE ISSUES CELL AIR, until now, I'm just an unsatisfied, uninsured customer.

Whoever wrote that 1 * review needs to be on medication. The employees at this store are 110%…read moreexcellent! Tim and Kevin are #1 rated cellphone knowledgeable dudes! Thank you.

I've grown to dislike the corporate-owned cell phone stores. Sure they're very big, well decorated,…read moreand have lots of toys out for you to play with. It's the service thats really lacking at those locations. That's why I opted to visit The Cellular Connection when it came time to renew my Verizon contract. Chris, the assistant manager, is a no-BS kind of guy. I got straight answers on why I should or shouldn't buy a particular phone, for example. Although I had my eye set on the top-of-the-line Galaxy Nexus, he encouraged me to check out a Droid RAZR, saying it probably fit my needs better than the current "flagship" device I was so antsy to buy. And after seeing them side-by-side, he was absolutely correct. There was no upsell to something I didn't want, no glossing over the phone's flaws -- just honest advice. He even allowed me to make test calls and play with it for as long as I liked; there was no Verizon demo software or tether, so I could try every last feature, feel how it slid into my pocket, and so on. Unlike the corporate VZW stores, Chris knew what he was talking about and I appreciated that. Even the discussion of rate plans and features was to-the-point and Chris was honest about what the best choice for me was. I wasn't forced into a 1500 minute plan or something with 5GB of tethering. Although my contract isn't up for a while, I'll definitely go back and buy yet another device from Chris and his staff.

I understand when there is a customer that is being helped, but for almost an hour I sat that there…read morewaiting patiently to buy a phone, when another customer comes in and the employee turns to help them and completely ignores me as I am sitting there. Nice. I will take my business else where.

This team is awesome! They just completed a technology upgrade on our 7-year old home video…read moresecurity system. Using existing coax cabling, they replaced cameras, DVR and software. Project was started on time and completed in less than 3 hours! We now have access to all cameras from anywhere in the world on all of our devices: PCs, Macs, iDevices. Careful, neat, great communicators and cost competitive. Very highly recommended!

I purchased an old home in Winnetka a few years ago and had the entire house outfitted with a…read morecentralized A/V system including a theater, multiple TV's and whole home and outdoor audio as part of a remodel. Working with older homes can be challenging (plaster, ornamental ceilings, etc). These guys did the entire retrofit and full install and worked seamlessly with the contractor. Extremely pleased with results and the best part? They do an excellent job of servicing, maintaining and updating systems as needed. Also, prices and quality were better than what some of the big box stores and other companies were trying to sell me.

1 star. Terrible experience with employee Ameer Agel. It took him 3 hours to transfer 2 phones and…read moreset up home internet -- due to complete disorganization. He entered my daughter's account number incorrectly, and she has had NO SERVICE for 2 days. When I returned to fix it, he was rude, dismissive, made me cry, and kicked me out of the store. Still no resolution. On top of that, I was quoted $180/month and am now being charged $295. That's called false advertising. Avoid this location and this employee at all costs.

I had a very disappointing experience and would not recommend this company…read more I signed up for 5 lines after being clearly told by the sales representative, Destin, that my total monthly bill would be under $200 and that the lines would come with iPhones included. Based on that information, I agreed to move forward. However, once everything was set up, my actual bill came out to around $400 -- almost double what was promised. When I raised this issue, Destin repeatedly told me that he had reached out to the business department and that the necessary credits would be applied to fix the billing. I was asked to wait, and I trusted that it would be resolved. Now it has been more than two months, and nothing has been corrected. I am still being charged the higher amount and have had to keep following up without any real resolution. This situation feels very misleading. The information provided at the time of sale does not match what I am being billed, and the lack of follow-through is extremely frustrating. I strongly advise others to be careful and get everything in writing before committing. Based on my experience, I would not trust the promises made.