Super great guy! Really knowledgeable about all electronics and much better priced than any other…read morerepair place I called. He came to my work to put a knew screen on my daughters phone and finished in no more than 15mins! I am very pleased with his work and highly recommend that you use Mobile Jungle. Heather

Brought my iphone in for a screen repair, dropped it off at 11:00 went and grabbed some lunch and…read morethe phone was done by the time I got back. Great job and really nice guy. Cool place too.

This is the worst phone repair shop EVER! I brought my phone in to get the front screen replaced…read more When I returned to pick it up, the guy told me that the screen he had didn't work for Verizon phones. He said that he would be able to get a screen the next day. As he handed me my phone, he informed me that the back screen cracked when he started to remove the front screen. He told me that he would order both front and back and replace them both the next day. I waited all day for him to call when the screens came in, and then decided to go there. When my husband and I got there, he said he had the screens and that I could pick it up in 2 hours we decided to wait. My phone has never worked right since, and the back cracked within a day. I live in Tennessee, so I can't do anything about this until I am back in Illinois. No one answers or returns calls! He changed me $150 for a repair that ruined my phone! I also noticed that he chipped a part of my camera light meter which effects my phone's ability to adjust the brightness of my screen!

Go here if you want to be robbed. Scammers and unprofessional customer service. Phone worked when i…read morewent in for a new screen and was told they can fix it in a few hours. 2 days later i was a told my phone was ready but i needed a new phone from them. Scammers. Stay Away.

They had my sons ipad for about 4 months for a cracked screen when he finally got it back, the…read morescreen doesn't work when you touch it. It worked before we took it to them. Wow 4 months of them having it and now it doesn't work at all a $400 Christmas present that is now just broken. Thanks--

I have nothing good to say about this place. The owner said he could get our phone fixed in an…read morehour. We go back an hour later and they say they need another 45 minutes. We go back an hour later and we're told by a snotty uninformed worker that the owner is gone to pick up someone's broken equipment and inexplicably has taken our phone with him and he'll be back in 10 minutes. What is this, Hidden Camera??? I go back in 5 minutes because I'm seeing red and my rare day off of work is slipping away. Now she says it'll be 20-30 minutes and "he'll get here when he can, I have no control over the owner, and I have no way to contact him". Unbelievable! Another woman was in there the whole time living the same misery we were but she was supposed to be at work. I hope she writes a review... Her story is pretty epic. He finally shows up with our phone. I ask to use the bathroom, the shop is a disaster. Every inch of surface is covered with half done projects. I walked through the shop and the only person back there was a 12 yr old kicked back eating mcdonalds surrounded by thousands of dollars worth or other people's electronics. I waled by a series of cubbies marked "ready for pick up" and I could have easily taken electronics that didn't belong to me. Why is this so accessible and not secured?? All told, 4 hours for a supposed one hour job. No apology, no courtesy call so we didn't have to keep coming back. No anything. Anyone that will listen will know my story... I hope you heard it and you keep far away.

They installed a new battery in an iPhone 11 that Best Buy was unable to complete…read more CPR has earned my future phone and computer business.

They do repair repairs without calling you like I took my phone in to get their screen repaired…read morebecause I was looking for a quote and they end up doing the work without calling me for without me authorizing anything like if this was a mechanic, they would call me back to find out we want to do this and this and this, but rather they just did it and charged me for it

Didn't even get greeted at the door. Made me wait 20 mins to proceed to ask me what I needed and…read morethen didn't have what I needed. A joke and waste of my time.

I wish I could give with store a negative amount of stars. My experience was laughable at how bad…read moreit was. All they do is LIE LIE LIE, and tell you you're the problem for calling them out and threaten you with law enforcement. RUN AWAY, go to a CORPORATE T-mobile store NEVER go to these Authorized Retail stores. I have never written a bad review for any business in my life I just cut my loses and move on, but this experience was unique. Detailed Experience if interested: I picked this store as the store to have my replacement phone sent to, I attempted to pick it up twice after being notified through text it arrived at the store. Both times I was told they didn't have the phone however before being told they did not have the phone in their possession both times I was asked why I needed a new phone. The second time after the associate came from the back stating she didn't have the phone she told me I needed to file an insurance claim instead of a warranty claim. How would she know the kind of claim if she does not have the phone. At that point I went home, called t-mobile, they confirmed the store received the phone ten days prior. I returned to the store the associate straight away told me we already told you we dont have the phone. At this point I am frustrated I did raise my voice but never called them out of name or used profanity, they lied straight to my face three times. I told her they indeed did have the phone I called t-mobile they confirmed it was received by their associate. At this point I can see in her face shes shocked I have the information. She tells me she will not argue with me I told her to call t-mobile then if she doesnt wish to speak to me as that is what the t-mobile rep advised to do over the phone when I called. She stated she will not be calling t-mobile and will she is going to call her manager Zach to remove us from the store. I told her to go ahead and call him. The other associate then comes from the back we attempt to talk to her she said she will not talk to us or give us information. She then states they well call the police and states she and her coworker will stay in the back until we leave the store leaving her other customer she was attending there at the counter. More customers walk in so we decide to step outside the store so the other customers can be attended as this is not their fault. I call t-mobile and am on hold when the police arrive they ask be to explain the situation the officer is confused, they then go in to speak to the associates. The t-mobile rep answers the call and I explain the situation the rep is baffled as to what I am explaining. The rep puts me on hold to try and figure out the next appropriate steps. The officers then come out of the store the officers attempt to have the associates give them the phone, they then lie to the officers and say that their manager is the only one allowed to open the safe, when they had opened it earlier that day. However, I knew law enforcement wouldn't be able to obtain the phone either way due to policies. All these people do is LIE LIE LIE. The officers left didn't even trespass us, had I actually been violent or threatening to their associates they would have at least told us we can never return or we are trespassed. This was the worst experience in my life with any type of business or service. I know it is not T-mobiles fault as this is an authorized retail store. and everyone from T-mobile corporate was very helpful and kind.