I needed a battery for my iPhone 14 Pro. They didn't have one in stock. They ordered it, I checked…read moreback with them when they suggested, they had it, I waited for it to be installed, took about an hour, was easy. Thanks. D.Gray

Took my phone down there today to get a battery replaced. They inspected the phone, noted the…read morebattery was bloated. The screen was not damaged in the slightest. They called me to tell me they broke the screen when removing it to get to the battery. They want me to pay for it. Nope. They refused to replace what they broke saying "you signed a paper"... not right. NEGATIVE 5 stars if I could.

I've been a steadfast supporter of Cellular Sales, a certified dealer for Verizon, for many years…read morenow, but my experience since September of last year compels me to share my story, in hopes that no one else has to endure what I have. My ordeal began with an upgrade to an iPhone 15 Pro Max. From that moment, my account became entangled in an unimaginable mess. Somehow, it was mishandled into a limbo state between a business and consumer account. This error led to one of the accounts being sent to collections, further complicating my situation. Despite my attempts to resolve this, Cellular Sales' solution was for me to pay for both accounts, an unreasonable expectation since nothing was my fault.The repercussions of this error were manifold. I was unable to process my $850 trade-in due to these account issues. Now, I find myself with three phones: my trade-in, the iPhone 15 Pro Max I paid for but can't use, and a loaner phone that was supposed to be a temporary solution. Yet, neither of the phones I own are of any use to me. I've lost access to essential features and conveniences - my passwords, apps, MagSafe chargers, and even my two-stage authentication for work are all in disarray.For six long months, I've been charged for services I can't use, with no credit for my trade-in, no refunds for the extra expenses, and no compensation for the tremendous inconvenience and frustration. Despite my patient efforts to diagnose and resolve these issues with Cellular Sales, my account situation has only worsened.My patience has been stretched to its limits. All I seek now is an end to this ongoing nightmare. The lack of resolution, accountability, and compensation for my troubles has been deeply disheartening. It's difficult to reconcile this experience with the years of loyalty I've shown to Cellular Sales. My hope in sharing this is that it might prevent similar distress for others and prompt Cellular Sales to take immediate action to resolve such grave errors in the future.Sincerely, Brendon

I was in need of a new screen protector. Walked in and got help immediately from Blake. He put the…read morenew screen protector and got me on my way.

The service was great. They fixed my phone while I waited. I had no down time at all. I will use…read morethem again.

I had a laptop problem which was diagnosed and fixed on the spot and at a very reasonable price.read more

Matthew gave me great service and did an outstanding job. I will definitely come back. Check it out…read moreif you need to have your phone repaired!

Great service and knowledgeable staff. Service time for…read morerepairs was quick considering how small and numerous the parts are in a phone. Prices and selection are reasonable and store is well stocked. I would definitely recommend this store if you are in need of a new screen or accessories and need repairs done accurately and quickly.

prompt diagnosis and repair on my 2023 Mac air laptop!!! Absolutely wondemedulla job and…read morereasonable. I highly recommend this company. They are honest and reasonable. They will not lead you astray! If you need a repair, this is the place to go!!! My Mac air is performing like brand new and could not be happier with the service!!! Michelle Downey

From the owner: As the #1 iPhone repair shop in Chattanooga, TN we have access to the widest selection of premium…read moreparts for all phones, computers and laptops. Our staff is trained to repair everything from iPhone, Samsung Galaxy, iMac's, Macbooks, and PC's. In addition, we can help remove malware from your computer as well as handle most computer repair