I brought my PS5 to Mr. Fix It after a power outage stopped it from working, and I had a great…read moreexperience. His prices were very reasonable, the repair was completed in just one day and he was super friendly and easy to work with. He made the whole process quick and smooth. Highly recommend!

This was a bit emotional for me because Apple being Apple i was worried (my neurodivergence = I…read morefollow everything written). However, as a blogger on the road who hadn't been able to post I was feeling rather squirrely. Having been referred, and Needing to drive halfway across county the following morning, I felt more comfortable after speaking to the young Russian gentleman with a bob and the business owner (both reassuring me it was a routine procedure), i consented. 90 minutes later I have a phone that stayed turned on overnight and doesnt burn my hand when touched. As for my data problem, the gentleman provided instructions for how to move the data without losing it. After speaking to an Apple tech, who advised I get a new phone because my version 11 phone has only half the capacity of the newer phones out there because "the upgrades require more just to run the phone" and since I can't afford one at the moment, this is the perfect opportunity to learn a new skill ! Thank you, young gentlemen at Mr. Fix!

The store manager lied to my fiancé and I about the price of our cell phone plan. We are both…read moreintelligent people and they totally scammed us using illegal bait and switch practices. We will be reporting both employees to ATT corporate office and the BBB so that they can prosecute them accordingly.

**DO NOT USE THIS BUSINESS** After telling our family of four about "all the money we'll save on…read moreour plan", and after 2.5 hours in the store, when our first bill arrived it was $600.00! While on the phone with AT&T (the real company, not a "certified dealer") we were informed that every possible additional feature on *every* phone was turned on, and the bill was intentionally inflated well beyond what it should be! Three staff members there looked us in the eyes while they swindled us all afternoon, this group included a supervisor. Vongvilay Thiphasouk was the lead staff member on the "sale". After another 2 hours on the phone with AT&T to correct the gross upsell, our bill is back to $240 a month. AT&T filed a report, and we reported them to the BBB, but buyer beware! You will regret letting them modify your plan, it's gouging at it's worst and will be a major headache for you!

I purchased a connector cord online for my laptop that did not work appear to work with a new…read morescreen. This business helped me troubleshoot what was causing connectivity issue, and test out the additional cord needed. They were effective and reasonably priced. I'm glad that they are around the corner from me, and they'll be my go to for future gadget needs.

My laptop Macbook Pro was damage by me. I went myself to Eazy Computer & Iphone repair so I can get…read moreit repair and the Asian guy wanted to charge me $400.00 dollars for fixing my laptop WOW that too much. I got the same laptop from a retailer store model: Apple MacBook-Pro May 2018 for $ 229.00 and it works excellent.The location I went was the one located at 2005 Chestnut St Philadelphia, PA 19103 Thx P. Robert B.

I went into the Flourtown store today for a servicing issue. Bernard helped me. He was terrific…read more After reviewing my options, I decided it would be best to get a new phone-- mine was over 2 years old. Bernard set it up for me, wiped my old phone and even packaged it up for me to send back. He offered to help me with any servicing issues I may have going forward. I would highly recommend him. Thank you Bernard for making this a painless process. Anne D .

Great service from Gary M. Despite a long wait and waiting customers, he took his time with us,…read moreanswering all of our questions and providing additional information. Professional and courteous. Highly recommended

Excellent and fast at replacing my phone screen after I cracked it fairly severely. It's not cheap…read moregetting a new phone screen, but their prices are fine (especially when I looked up the cost of the screen itself!) Plus the owner fixed my phone quickly, after hours too. Overall, it was a great experience at a local small business. P.S. I now have a better screen protector as I try to protect myself from myself in the future (I am a clutz.)

They deserve a negative star! Unfortunately, I had a very poor experience with this shop. The…read moreowner, IDAN, and an employee were rude and unprofessional, and communication was terrible throughout the process. They kept my device for eight weeks and then charged me additional fees and It was very unfair charged, Completely ripped off! I would not recommend this shop and suggest choosing another computer/phone/tablet repair service instead.

They heavily damaged the back of my device (which was brand new) and tried blaming me. Abysmal…read moreservice with no sense of care or trust. GO SOMEWHERE ELSE.

Untrustworthy. Held onto my device for months, charged me hundreds, sent my device back to me…read morebroken, and wanted me to pay for the return shipping in order to use the "warranty". Garbage technicians that lie.

Chyna & others at this location are so helpful! They take tools with you and help you with your…read moreneed.

I called first and Jesus picked up and he was very knowledgeable and courteous over the phone…read more Upon arriving, I parked on the street and once I entered the store, Tenisha properly greeted me and told me that someone else would be with me as soon as possible because both her and Jesus were helping another customers at the time. I only had to wait less than 5 minutes for Tenisha to finish up with her customer and she asked me what I was there for and I told her that I was there to see Jesus and she started the process of helping me with what I came in there for. Tenisha was also knowledgeable of the product that I wanted to have and described the prime features. I came in for AirPods and left out a happy camper. I appreciated that they were patient with me, smiled and opened up my package in a nice and neat manner and showed me how to utilize my product prior to me exiting the store. Great service here-Thank you Jesus and Tenisha.

Terrible They lie. They ask you to do things to get…read morepromotions, and then they deny ever telling you. Communication is terrible, and they rarely answer their phone.

This is my 4th time in here, and every time the customer service has been TERRIBLE. You can stand…read morethere for a half hour without either of the employees acknowledging you. Setting up a cell phone takes a LONG TIME, I know, that's fine. Learn how to multitask! This time, I waited for an HOUR only to be told I need to call Verizon first, contrary to what Verizon told me. If either employee (one woman with glasses and dark hair, and another woman ive seen there before with two toned hair and glasses, who has been particularly rude each time) had acknowledged me when I first came in, I wouldn't have wasted my time. I don't know who manages this location, but I place the blame on them. One time is a fluke; four times is a pattern, and clearly whoever is running this location doesn't care.

My son XBox has been down for a while and I had to get it fixed!! So I thought my son had a Disc…read moreStuck inside and wouldn't come out !!!! I even went on YouTube to get the Disc Out. So I decided to go with this establishment and the guys were really kool and nice explaining to me how this works and they took it apart and but it back together like it was Nothing!!!! Whoa that was fast I got my son system back and it works like brand new!!!!!!! Thanks Team

great to work with fixed my phone works perfectly I would recommend my friend and family thank lisaread more

Highly recommend!…read more Very responsive customer service! Thank you, Hailey. Very transparent pricing! The techs were great too as the installation process was seamless.

We've been a customer for 4 years and have only had one serious outage that was caused by (no joke)…read morea squirrel chewing through one of our cables. The team did a great job of communicating when they would be able to fix our outage, then fixed it incredibly quickly/efficiently, and kept the new setup out of the way of future potential squirrel issues. I couldn't be happier with an ISP after having had Comcast and RCN in other cities.