They were wonderful to work with when I got my husband a new cell phone. Any problem I had they…read morefixed and explained everything clearly

If you're looking for any sort of customer service, and I mean ANY customer service, you absolutely…read morewon't find it in this store. I was trying to move from my company's business account to my aunt's personal account, and I had everything set up and ready to go before walking into the store. We decided to go into a physical store to complete the transfer because I wanted to also get a new phone. When we walked in, a young lady and a young man were sitting at the first table ready to greet customers. When I told them what I was looking for, I was immediately told by the young lady that I needed to "call Customer Service." The right thing to do would have been to offer to do that together while in store, but she clearly wanted us out of there as soon as possible. She made zero effort to help us in any way possible, even though I had made it clear I even wanted to purchase a phone that day. Not only was she not in the least bit helpful, but she was also short and rude on top of it. Unfortunately, this likely means she was the Manager of the store. Don't ever go here - what a waste of time.

Great pricing, fast services, reliable, with high quality. I had researched 5 places before I found…read morethis business, it was noted as the best phone repair shop in the entire 20 mile radius.

Raina fixed my Puget Sound saltwater infused 12pro max at her Bellevue location a couple summers…read moreago. I recalled how impressed I was with her friendly, straightforward, no nonsense service and I was confident I would call on her again if I broke my phone again. Well, I did that recently-broken glass screen and charge port 90% inop. Took it to her at her new location in Burien tonight and it's all fixed up again. Same great no nonsense service and a pleasure to deal with. I recommend Payless. I'm making it my go to.

Goodbye metrotmobile!!…read more Back in my day (yeah, I'm not a kid,) we had an escalation or a saves department with managers and supervisors who'd take over the call to try to save the customer right? BEFORE switching to Visible by Verizon I called metro by t-mobile and blah blah blah, it's all in my previous reviews. Push come to shove...I was shoved over and I pray I'll be content with my new wireless provider. Come Monday I'll have my 6th useless phone with a new one on the way for my new account with UNLIMITED EVERYTHING, including HOTSPOT!!! For $45 a month when I was paying $75 for unlimited everything except for hotspot; that was a 25gb a month. What would you do after providing your carrier an.option to counter their offer for your loyalty?! I did get prime for free but I don't mind paying the discounted prime price individually; it's still cheaper than having metro by t-mobile.

From the owner: Switch today & enjoy America's largest 5G network.read more

Richard was awesome! I had a problem with my hard drive, not connecting anymore to my computer…read more Richard was so good at troubleshooting, trying some different cords. Ultimately, we determined that my USB port was failing, and so he found an alternative method of connecting it. Very reasonable, pricing, immediate satisfaction! This guy is calm and determined to solve your problems!

Does a great job! Fixed computer. Ipad. Set up air printers and home network. Don't like being…read moreforced to add up to 85 characters. Believe i can express myself in less

Customer service is normal and people just giving the employees a hard time over small issues when…read morethey are not to blame. I've been going to this location and have not ran into any issue with anything.

CROOKS! They say you will be paying one price for everything but then your bill shows up at a…read morehigher price!!! I went in and asked and they said I was wrong even after I showed them the paper they scribbled all the numbers on!! They will tell you anything you want to hear and pretend you are their best friend just to stab you in the back for more money!! Go to another store!!!! These are Horrible HORRIBLE people!!!!!

I did not go to AT&T to purchase a new phone. I went to close an account for my friend with…read moredementia. I am her Power of Attorney. AT&T is withdrawing about $75.00 per month from her account (auto pay) and she is no longer able to use her phone. I presented my POA document. The manager told his assistant that I did not have the right document. This was true at Northgate and the corporate office in downtown Seattle. This is cruel and ageist!

I traded in my old phone for a new, free one. A month later, AT&T started billing me for my new…read morephone. I went back to the store, and Muhamad (the manager) would not follow through with the deal. They scammed me for $1000. By the way, this is not an official AT&T store. It is privately owned.

Excellent service for my cellphone. I needed a new battery put into my older cell phone. I did a…read moreyelp search and this place popped up, and it's right in my neighborhood. I was able to communicate with the owner who gave me an estimate, I showed up and he provided the service in 30 minutes for the price quoted and the new battery is working great in my phone. He was friendly and helpful. I really recommend this place if you're looking for an effective and affordable repair to your cell phone. So I'll give it my highest rating five stars.

Loved the Experience , got my phone fixed in less than 20 mins actually , Alex did an amazing job !…read moreIt was really fast and easy ! 10/10 definitely recommend !!