Always Great, Upfront, and Diligent!…read more They have always done a WONDERFUL job with Repairing Phones and Tablets and utilize insurance if you have it on your device.

I had an iPhone XR screen replaced for $100 and even bought a screen protector. It was in a case…read moreand it stopped working 2 weeks later. The phone wasn't dropped or anything and there was no damage to the glass. They said that they would have to charge again to fix it. Before I agreed to have it fixed I asked if everything would be the same as before and they said yes. Don't waste your money at this store.

Great service. Riley, the employee who came to my residence to install the new car battery, was…read moreprompt and did a god job. I would definitely use Battery Again.

I brought my Moto G 5G (2023) to the Battery Joe on Georgia Street with ONE problem -- a cracked…read morescreen. The phone worked fine. The power button worked, the battery was normal, and nothing was wrong with it except the screen. After they took it to the back, suddenly I was told my power button was broken and my battery was swollen. That is not the condition I walked in with. These problems appeared only after they handled my phone. They also gave me my cracked screen back in worse shape and did NOT return the tools or the new screen packaging that I brought in. That's shady and unprofessional. It makes it look like something went wrong while they were working on it and they didn't want to admit it. Instead of taking responsibility, they tried to act like the damage was already there. It wasn't. I know my own device, and I know exactly how it was working before I handed it over. I've already filed a BBB complaint because the way I was treated at this location was unfair, dismissive, and completely unacceptable. Management needs to step up and address this situation.

The customer service is amazing and fast they help you with everything you need. the people who…read morehelped me was Spencer and Bianey and they we're very accommodating and got me in and out and made everything so easy I'm happy to be with AT&T.

Natasha was amazing and extremely helpful! Thanks so much! My grandfather was looking to upgrade…read morehis phone and she went above and beyond to help him

Got my screen replaced, now the fingerprint sensor doesn't work and they refuse to do anything…read moreabout it. The phone is less than a week old

UBREAKIFIX: A Nightmare Customer Service Experience…read more I've had a terrible experience with UBREAKIFIX. After my Samsung Fold 5's original screen protector bubbled, I took it to UBREAKIFIX. The first replacement lasted a week, the second a month. I returned to a different location for a fix, only to be told they couldn't help and I had to return to the original store. After months of waiting, I finally returned to the original store. The technician was unprofessional, took hours to fix the issue, and damaged my phone further. The final product had visible particulate matter and fingernail marks on the screen protector. My phone case was also missing. To add insult to injury, UBREAKIFIX corporate has been unresponsive to my complaints and has failed to offer any compensation. This entire ordeal has been a frustrating and disappointing experience. I strongly advise against using UBREAKIFIX for any computer, phone, video game console,or any repair needs. Read other people's nightmare experiences if you don't believe it. I will post this review anywhere I possibly can in hopes of preventing anyone else from having to go thru this.

Set up for auto pay without consent. Manager hung up on me when trying to explain. Filed a theft…read morereport on the store. Manager has the communication skills of a loud rock. Corp acknowledged done without consent. Said no refund do to policy? They couldn't produce such policy. They said, we stole from you and nothing we can do about it.

Angelica was rude from the moment we walked into the store. We were trying to explain that we had…read morebeen here a few weeks ago with my sister to trade her phone in and we just wanted to do the same thing on my brother's phone. She continuously interrupted us when trying to explain what we wanted, and she was being very rude about it when asking clarifying questions. If she tries to help you, ask for literally anyone else.

If I could give a negative. I would. Totally disappointed in the way Justin Jordan handled the…read moresituation we had. He told us one thing & then changed when phone was returned. Do not deal with Jordan or So called assistant manager Allen. Giving everyone a heads up. Be aware of what they tell you and make sure it is in writing. They go back on their word. They make commission off of your purchase, and don't really care about customer service. Allen tried to interfere with his outspoken rudeness as an assistant manager. He was trying too hard to look tough. No need for that. I have been an ATT customer for over 25 years, might consider going elsewhere. To top it off - ATT doesn't give two Cents about these two clowns and could be replaced in a heartbeat. Beware!! Of Justin Jordan and Allen!!! On I-40 store.