Thorough and professional service. They care about quality and offer a warranty. I had them install…read moreceiling and wall TVs and monitors.

We called HD Installs to mount a TV above a fireplace. Communication, quality of work was…read moreimpeccable and pricing was very fair. Would highly recommend them for any electrical work.

Dennis is awesome! Very detailed with installations and easy to work with…read more Dennis installed our 65" TV over a brick fireplace with a mantel mount. It was precisely placed and was very accommodating with any suggestions. We would definitely use him again.

Brilliant service! Dennis came to look at my security camera system that had stopped working. He…read morehad it all figured out in about two minutes, and working in less than ten minutes! I really wasn't expecting that, I thought I was going to be told I needed a new system, and it would take time, but no, it was all done, and he was on his way in under half a hour. I would absolutely recommend Dennis, he showed up on time, provided a professional, honest service and charged me the minimum for his visit.

Jeff is incredible. He's extremely responsive via text and phone calls, and is very consultative…read moreand knowledgeable about the product. Pricing was very transparent and he never tried to sell me anything I didn't need. The amount of questions I had to ask him were unnumbered, he is super friendly and easy to talk to! I was bummed our mantle wouldn't fit the desired MantleMount so he advised the way to get it done - build out a faux wall to shorten up the mantle depth. We got on the phone several times to discuss measurements, where to connect power, and how to make it look good. We got a contractor to build the wall and Jeff was on standby the whole week to answer questions and make sure we did it right! On the day of the installation, he and his son were professional and worked quickly. Even the wires behind the tv were neatly wrapped and coiled. They made several adjustments before, during, and after the mount was up to make sure we were completely satisfied. They also gave a lot of love to our animals and worked around them. I will be reaching out to Jeff for all future projects and recommending him to everyone I know!

Jeff was great! He guided decision making, ordering, and scheduling throughout the whole tv…read moreinstallation process, which made it super easy from my end. His attention to detail was also extremely appreciated, as everything turned out perfectly. I highly recommend him if you have a simple install or need to do something a bit more custom like I did.

As a surprise to me for a recent birthday, my wife contacted August at Quality Connections (QC) to…read morepurchase and install outdoor speakers in our backyard; the perfect gift for someone who loves music as much as he loves being outside. From the start,​ August was extremely helpful and knowledgeable about our equipment options. He assessed what we had in the home currently and made a few upgrade recommendations to take our system to the next level. What I appreciated most was that August didn't sell us a bunch of stuff we didn't need and explained everything in a way that was easily understandable. Quality Connection's service team was extremely professional and did an amazing job during the install. They were very willing to work with us to place the speakers in a location that we wanted, even if it meant a little more work on their part. The team took great pride in their work, setting everything up as I would expect (clean, wiring out of sight, etc.) and even took the time to walk me through what they were going to do before they did it. What impressed me the most was that the team went above and beyond, organizing​ the mess of wires we had formerly in our audio cabinet, and recalibrating our surround sound speakers for optimal sound quality. And they did it all with a smile on their face and friendly conversation to fill the time. I would 100% recommend August and his team at QC for any of your AV needs. These days good service is hard to come by, but you'll find it with QC.

My wife and I recently purchased a single-family home which was a significant graduation from…read moreowning a condo that brought about a number of new responsibilities and complexities. Additionally, this home was a new construction that brought added variables in the form of options to implement and customize. The logistics of buying are always taxing which is to say nothing of moving and initial setup. It was this "initial setup" where Auggie and his team's expertise shined to quickly bring our new home from an ominous "TODO list" to a place that we felt both comfortable and safe. Auggie started by first walking through the home with me and demonstrating his encyclopedic knowledge of all things pertaining to connectivity, audio & visual hardware, as well as monitoring & security. He not only used his knowledge to enumerate the options available to us but really demonstrated a commitment/empathy to our needs which were prioritizing safety, connectivity and then conservatively scaling into A/V options (having just dropped a lot of cash on a down payment). There was no upselling. He built us a min-viable plan while providing cost-tiered options thereafter (for us to both get a sense of trade-offs but also for us to have a sense of what to consider long-term). It felt selfish on my part in that I did not have to do deep research on these different subjects but rather I could pose my "stupid" and numerous questions to Auggie to be met with a quick reply that capably addressed my knowledge gap. He made it easy for us to decide to work with him. Once we aligned on scope, execution came next. On this side of things, there existed the same, relentless commitment to customer satisfaction. Despite having many concurrent projects at the time (also a good signal), they worked hard to set us up quickly after moving into our new home. The installation staff was prompt, diligent and professional in setting up our home but also very affable and patient with respect to walking me through how to understand and utilize our system. We are very happy in our new home thanks to Auggie and his team. There's more work to be done in the future and, based on our full experience, we will certainly call upon Auggie when that time comes

This was an outstanding experience. I ordered klipsch speakers from Amazon. And a few months ago…read morea receiver from Amazon. Even though I did not buy the equipment from innovative concepts they had no hesitation about hooking up my speakers. Within 30 minutes(probably less) Calvin called and asked questions and his demeanor was calm and reassuring. The Chicago Can't Do is not in the vocabulary with Calvin. He came in and hooked up my speakers and 2 subwoofers and calibrated them. He knows what he's doing. He had to go to Walmart and get a wire for one of the amps. He did so with no complaints. Then we tested the speakers. The sound quality was amazing. Of course watching movies was the main purpose for the new receiver and speakers. I had to try out music. I cued up Love to Love You by Donna Summers. Calvin tweeked my receiver to play stereo when playing music. This was like being in a club with a great sound system. The sound quality was absolutely amazing for an Apple Music song. The price was reasonable. And the service excellent. Calvin recommended getting a 2 channel amp to maximize my systems capabilities. This saved me 1500 dollars because he was praising the virtues of Marantz receivers and I was ready to buy in my next pay check. Then he thought about it and recommended the 2 channel amp even though I had been willing to buy the expensive receiver. This shows that Calvin and his company are trustworthy.

Finding the problem was free as long as they did the fix, and they told me that when I booked, not…read moreafter. Felt like they were pretty sure they could handle it.

If you are looking for an audio/video company in Chicagoland, stop looking. Davis Audio & Video…read morejust completed a pretty big job in our house (audio throughout the house, TV/AppleTV/TiVo, etc) and we could not be happier. The short review: incredible customer service, extremely knowledgeable staff and very fair pricing. David's consultation on what we wanted/needed in the house was great. He was very clear in presenting options and pros/cons of different equipment. He laid out the process and other than a little glitch (that was not their fault) everything went very smoothly. We now have the entertainment system and home audio we have always wanted. Thank you Davis Audio/Video!

Horrible new customer relations, getting timely responses was nonexistent. Promises were made and…read morenever kept. A really unprofessional experience.

Can't recommend them enough. Samuel did a spectacular job with my home set-up. He installed 3 TV…read moremounts, a surround sound Sonos system, an A/V receiver set-up in the basement, and organized a complicated wiring system. Also, Samuel knew exactly what he was doing. He came with ideas, suggestions, and ways to improve upon my initial ideas. We discussed a couple other projects we didn't get to, but I'll definitely call him back on in the near future. Overall, couldn't be happier with their service.

My quote called for hidden wires, but I was told this was impossible upon arrival. The price was…read morenot adjusted, and I was provided plastic coverings. The owner was unapologetic and essentially said you already paid for it. It's really unprofessional business. He did nothing to ensure that I was satisfied. They charged $800 to hang 3 TVs and left me with a number of exposed wires.

Marcos responded quickly to my inquiry. Set an appointment quickly, too. Arrived on time,…read moreexplained the work he'd do, and answered all our questions. Perfect roof top antenna installation. Will definitely recommend to everyone!

Marcos Campos of AV-Techs was phenomenal with setting up my home theater. He's personable, quick…read moreto communicate, efficient and resourceful with his work, and his rates are exceptional. I will be contacting him as I upgrade my home's audio/visual needs in the coming years. You should too.

I've used Power On Installs for several jobs now and my husband and I are very pleased with the…read morework. We're senior citizens so we're not very tech savvy and we're not physically able to do some of the work ourselves. James from Power On Installs was very polite and patient and answered all our questions and took the time to explain things. He has installed 3 of our large screen televisions on mounts, installed both front and back door RING security doorbells and also installed some new ceiling light fixtures in our family room. We could never have done this work by ourselves so we were so glad to find such a polite and professional installer that we can depend on. We will definitely be using Power On Installs for future work. Thank goodness there are still some businesses with a great work ethic out there!

Yes I recommend this business. Now I had a lightning strike hit that did damage to one of my surge…read moreprotectors before I had known about this place. So I a very nice person who was there to talk to and now I am just waiting for them to help me out with working this out and I'm just about get my home theater components which I am very excited about this place calling me to help

I had a great experience working with Angelo…read more Long Story Short: He provides prompt service. In both instances, Angelo was able to come the next day after the initail call. He is extremely friendly and professional, and was very thorough on ensuring the placement of the mount was to my liking. He is also very reasonably priced (even though, I have to admit, I didn't price shop around). For what he did, I felt the price was fair and well worth it. We had 2 mount jobs- one into a stone fireplace, and one into a wood built-in. Both jobs, I would not feel comfortable doing myself. I would highly recommend HR Audio & Video / Angelo to anyone in need. Definitely someone who you can trust.

I called Angelo on a Monday and he was here on Tuesday morning. I think he would have come same day…read moreif I had wanted. I am giving him 5 stars because he came and mounted my TV Tuesday morning, but upon leaving, I realized it was crooked. I texted him, and he was back on Wednesday morning to fix it. I want to be clear though that he didn't mount the TV crooked. The wall he mounted it on had a slope, so for the TV to appear straight, he had to put some screws in it to give it some slant. This was against his wishes (they were mine) because the level indicated that the TV was straight already, which it was. It was the perspective of it against the crooked wall that made it intolerable for me. He fixed it with some discussion and a smile and I am happy with the finished project. He was polite, professional and competent. Things are as good as it gets, but the was late by about 30 minutes on each day. However, he picked up my phone call on Tuesday when I inquired about his whereabouts, and on Wednesday called me to say he was running behind. He was apologetic for being late and expressed his wishes that he was not making me late for anything else.