Love this place. The food. But the service is poor. Last time I ate in, the young lady cleaning the tables was FaceTiming and conversing loudly with her friend, laughing and talking loudly. I don't think I have ever seen that happen in a restaurant before. It made me feel like the other customers, and I were very low on the list of her concerns. Even though there were only a few other customers, the three kitchen guys and one other person joked around constantly with no attention to the fact that I had placed my order ten minutes earlier. They were not busy, just inattentive. It didn't seem like they cared. I decided to try again today. I went in for a slice. Same young lady, same kitchen crew. The young lady was standing behind the cash register, eating fries. When she saw me, she licked her fingers and asked if she could help me. I said yes, but that she shouldn't be eating and licking her fingers when she waits on customers. She took my order. Meanwhile, the kitchen crew was doing the same thing as last time. Telling stories, laughing - not working. Even though I was the only customer today, the cook didn't see my order slip for ten minutes. I stood there and watched and waited. For all I know, one of these people is the daytime manager. Whoever is managing the Shaker Hts Booms is not doing a very good job of hiring or training. Even though we love Boom's pizza, it's going to be a while till we go back. read more

Located right next to the one parking garage entrance (very important in these cold months), we went on a Friday night and although it was crowded, we were able to get a table with no issue. You order at the counter and then seat yourself. They bring your order to your table when it's ready - you can also get it for takeout. They had a wide variety of pizza offerings (including Vegan!!). We got the vegan sausage and pepper and it was the perfect amount for 2 people. Staff was very nice throughout our entire experience. read more

Boom’s Pizza - Vegan Sausage & Pepper - Pizza Near Me - Shaker Heights, Ohio

The pizza is good but way overpriced for what you get. It's not cost-effective to buy a slice. It seems much better to buy a whole pizza, but sometimes that's way too much pizza for just one person or even two. They have cozy boot and parking is easy in the Van area. It's usually relatively quiet. There is no service you order the cashier and you need to pick it up yourself and bust your plates. They won't tip, but I don't know what they want tip for since Pizza already looks like it's premade and people are just standing around read more

The BEST pizza in northeast Ohio. You cannot go wrong with either Boom's Pizza locations, we have been to this location several times and they consistently knock it out of the park. Our favorites are the Hote Stuff + Pepp or the Shroom Boom, but everything is a winner. Awesome Vegan Options and killer beverages outside of your average coke and sprite. Do yourself a favor and go to Boom's read more

Love the crust and toppings, friendly staff and cold local beer. What else can one ask for!

I debated on 3 or 4 stars. I'm thrilled we have a real wood fired pizza place close by. We walked to the Van Aken District today, not realizing it was Fall Fest so lots of people, music, and little trick or treaters. One small group was ahead of me but it took over 5 minutes to sort them out. The other counter worker basically ignored me as she casually handed a couple of folks there to go boxes. I thought she would take my order, but no. My go-to pizza is Margherita. I can't recommend this one. It's got great crust, sauce, and cheese but almost no basil - the key to a really good Margherita pizza. I recommend getting a cheese pizza for $4.00 less and bring your own basil. Last time I got the Margherita, I asked for extra basil and got a bit more, but still disappointed. I forgot to ask for extra basil today so I ended up with a cheese pizza with a tiny bit of basil. read more

Boom’s Pizza - Margherita pizza with sparse basil - Pizza Near Me - Shaker Heights, Ohio

Yes! This is a great place !!! The pizza is amazing! My daughter and I enjoyed the white pizza with Grandma! She thought it was delicious, too! We also tried pepperoni pizza! So good! Service is good, too! read more

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Not good at all. Thin crust, thin pizza. Dry and hard to chew crust. The toppings were thin and a layer of mushrooms with a buttery garlic sauce. Very dry and sad pizza. The vegan chocolate pudding was sweet but expensive at $6. The pizza was $24. I predict it will be out of business within a year. read more

Delicious! We ordered take out and switched out pepperoni to the sausage. The only downside was the 1 hour wait! Wow. We were surprised by how long takeout took and actually went home for a little bit. Not sure if dining in would have been quicker, but something to note if you're thinking of taking it out just to eat outside during the summer. Pizza tasted delicious. Dough was cooked to perfection. I know because I'm a crust gal Will be coming back (hoping it does not take a hour wait next time though!) read more

Boom’s Pizza - Pizza Near Me - Shaker Heights, Ohio

Awesome pizza. I like the peps and hot stuff. Fresh salads and great service. It's nice to grab a slice and beverage while walking around the district on the weekends. read more

Food/ Pizza Amazing prepared fresh and you have to try there dipping sauces. Service is also great very friendly and welcoming soon as you walk in. Ambiance is very kid and adult friendly they offer adult beverages as well. read more

Boom’s Pizza - Hot Stuff + Pepps - Pizza Near Me - Shaker Heights, Ohio

Love this place! Shaker so needed a good pizza joint and we finally have one. It is priced perfectly for what it is - delicious, homemade, non-chain pizza. The salads are also great and love all the beverage options. So glad they are here at the Van Aken District!!!! read more

All good all the way around Pizza ready in a timely matter , fun place Will definitely return read more

Went in on Fathers Day. Place was not busy or noisy. Pizza was decent! But suggest having their pizza teams spend a weekend in NYC at a pizza joint as sort of a pizza exchange program(Suggest Joe's Pizza or Not Ray's Pizza /Brooklyn) to see how Operations are run regarding pizza making and slice flow. Lot of folks just standing around at the counter. Ordered ONE slice and it took about 20 minutes. Had to walk up to the counter and ask about it! read more

I love Booms Van Aken, we need a spot like this for family and friends to come together for quality food! The staff is awesome, the vibe is great!! I can't wait to go back!! read more

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Came in for my pick up order. Wasn't even started. 20 minutes late again. Apparently, you need 85 characters to satisfy yelp review. read more

Holy cow! One of the best pizza places I have tried in NEO by far. The spicy pepperoni pizza had a nice kick and the flavor of the white sauce pizza was outstanding. Perfect cook on the pizza. Nice and thin and a great chewy crust. Fast service. You order at the front and they bring it out to your table when you are ready. Casual spot, nothing fancy. I do have to say it is definitely pricey but the pizza was so so good. read more

Boom’s Pizza - Spicy pepperoni pizza - Pizza Near Me - Shaker Heights, Ohio

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Today went to their website to place an order -- there's actually a big yellow button saying "Order Now". But everything that you choose gives a message "order cannot be accepted now." What? How about getting rid of the big yellow order now button??? Plan B: called at about 5:30 to place the order and no one answers the phone, just a quick recorded message saying: "We are not taking phone orders at this time come in and order." OK Plan C - We head to the restaurant & get there around 6:15 only to find out the wait was 1.5 hours! Thanks guys for having us shlep there only to find out this incredibly long wait. Sure would be nice if someone could've answered the phone when we called. Ever thought of maybe hiring someone to do that? You have another restaurant on the west side. There is no excuse for such poor planning & even worse customer service. Won't be back. read more

The vegan Supreme Leader pizza is outstanding. Possibly the best I've had in Northeast Ohio. But the place is a mixed bag. The salads are prepackaged, which compromises freshness and allows for no customization. They skimp on the salad dressing and charge $1.50 (!) per little plastic cup if you want extra. Service could be a lot friendlier. The place is clean and attractive, though, and that terrific pizza will lure us back. read more

We ordered a gluten free pizza and a selection of toppings including vegan sausage. It was delicious! Generous toppings with a tasty sauce and enough cheese. We're going to try the vegan pepperoni next time. Staff was friendly and the place is clean. read more

Over 2 hours to wait for an online order is not acceptable. I get busy but Boom is a BUST and not worth the wait. Don't go if you are hungry, value your time, want good food, or want to eat the same night you order. Also, online orders are given the lowest priority. Avoid at all costs. read more

Excellent pizza but the service has been terrible since it's opened. 60 minute wait for pizzas at 430pm that don't come out for 90 minutes + is just not acceptable. read more

Been here twice in the past month. The Veggie Mite pizza is amazing, and I will keep coming back for it. Crust is great - thick, crispy on outside but soft on the inside. Tasty veggie combination on top. read more

Honey isn't vegan. Menu still has it on a vegan pizza. The pizza that is actually vegan is pretty good.

Excellent wood-fired pizza. The selection of pies offers something for everyone-- from meat lovers to vegetarians. The crust is perfect. Friendly efficient service. Tables outside and inside. Pricing is spot on. read more

Good vegan pizza but not quite great. Skimpy on cheese and sauce for the two pies we got. Flavor of their sauce was great. Liked the salad. Staff was new but definitely trying their best. Loud restaurant which was perfect for all the families with young kids that we saw. Nice spot for casual dinner. It is self serve for ordering but they deliver the pizza to your table. Despite the long line the food comes out pretty quickly once you order. When we went there you could not order by phone which was slightly annoying but we ended up having a nice dinner at the restaurant. I wish they had sparkling water choices for drinks like La croix or similar. Happy to see a pizza spot in Van Aken! Praying that they succeed. read more

We really enjoyed our meal. Our first time here. We came because they have several vegan pizza options. We got the vegan oregano and pepperoni. The pizza is about 14 inches. We each split the 6 large pieces. They don't have fresh iced tea for some reason. It is expensive so be prepared for that. read more

Great pizza and good addition to Van Aken. Love the OG and Kevin McCallister. Good place for kids too

Great pizza very clean place everyone was very friendly very reasonable price, if you like pizza I highly recommend this place

Have been to the restaurant three times now. First two times ordered two topping pies. Both seemed nicely done with ample toppings This time ordered a single topping sausage. The lack of sauce and topping didn't strike me as I was quickly inspecting it while checking out. Upon return home, discovered a paucity of sauce, cheese and sausage in general. Some areas were devoid of anything, and I'm not talking about the edge of the pie. May be our last visit. read more

Boom’s Pizza - Pizza Near Me - Shaker Heights, Ohio

LOVE this place and so glad we don't have to drive to Lakewood anymore!! One of the best pizza places in Cleveland. Staff is super friendly too read more

Boom’s Pizza - Pizza Near Me - Shaker Heights, Ohio

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We're ordered several times now, and it's consistently been fantastic!! Dewey's and Scorpacciata have always been our go-to pizza places on the east side, but Booms is definitely our new favorite, and I think a notch above the rest. read more

Notch below average. Service was not so great. The guy behind the counter wasn't paying attention. Seemed more interested in the TV show, a football game, rather than the customers. Salads sparse for the price. Pizza was average and too salty. Atmosphere noisy and the seats were hard. Won't be back! read more