The bookstore is clean and spacious, and the employees are friendly. There is a Starbucks, help…read moredesk, children's area, and other areas to browse. Barnes and Noble has a wide selection of literature and novelty items, but it can be a little pricey.

Brianna lacks social skills and DOES NOT need tc be in customer service! I went to the store today…read moreand realized everything was 25% off... which is such a fun sale! I bought a $100 item for my daughter two days earlier and had the receipt still on me so l asked if I could essentially price match. Really a yes or no answer. I asked if I could purchase the item today on sale and then return it with the previous receipt. Again, yes or no is all I needed. Briana loudly and looking obviously annoyed asked me twice to explain what I was asking. Then said "for all I know you could be lying. You might not even have the item at home. You could have found the receipt in the parking lot." People were looking. She made a big deal embarrassing me over a simple yes or no question. I did not need her to accommodate my request but simply needed her to have good customer service and not cause a scene while stating I'm dishonest. I decided to purchase the item on sale since it was a big percentage off and worth the work of me going home and getting the original purchase to return. However Brianna alerted the cashiers about me and I was confronted when I went to check out. I felt purposely humiliated by her. When I told the lady at the cashier I was simply going to purchase the item, the lady was kind and extremely accommodating but I was disgusted that somehow in the long line of people I was identified as someone to question when I went to check out. Absolutely horrible experience and I hope Brianna is fired.

Seriously cool and adorable book store with an excellently curated collection of books ranging of…read moreall kinds. The staff is so kind and friendly. I had wonderful conversations with them. A great independent book store. Historic too.

An independent book store that feels like a second hand mall book store…read more There is a nice kid space that is welcoming and comfortable. The shelves are well labeled and laid out with thought.

Well worth a visit to go through their VERY LARGE SELECTION of used & like-new hard-back &…read morepaperback books, DVD's & CD's at bargain prices. I visit 4 or 5 times a year & have gotten at least 30 "just what I was looking for" books & CD's from here. I am careful to buy only items that will be read or viewd more than once, or I would have to buy a new bookcase every year. Staff was quick to answer questions & give directions. May take half an hour (or so) to discover the ins and outs of the entire layout. Entire family should enjoy a visit. NOTE: The Germantown Library Friends Bookstore is smaller, but is my favorite library-related used bookstore in the Memphis area. I visit once or twice a week for all sorts of "modern" books & CD's at bargain prices, and for fine older books which often come up for sale. Have bought at least 150 books there this decade, some of which were absolute steals. It's a very inexpensive addiction.

This is one of my favorite bookstores in Memphis! It's located inside the Central Library and is…read moreopen Tuesday-Saturday from 10-5. You do have to dig a little bit to find the hidden gems, but it's worth it! I got a record and a book today for $1.10. I've also found brand-new hardbacks for no more than $4.00. Book lovers should definitely stop in.

First of all this delicious restaurant is in a bookstore--so there's that glorious component--but…read moresecondly, the food was delicious. My husband and I shared the salmon salad and pesto pasta. Both were fresh and perfectly seasoned. I would highly recommend novel.

We.love.Novel!…read more Specific things I love: *all the local book options. Whether it's a local issue, local event, or local author -- you are likely to find it at Novel. *their signed book section! It makes me so happy to find so many unique and special books all in one spot. *their gifts! They've got art from regional artists -- prints, jewelry, local baked goods, etc. That is probably the section we buy most religiously from and we are never disappointed! The quality of these items is fantastic as well. They've got socks with witty saying on them and all kinds of book merch that I love and want to buy every bit of it! *I would be remiss if I did not specially point out their toy section is my kids FAVORITE part of the store. *author visits! LOVE! Getting to meet your favorite author and have a photo with them?! Nothing like it. We've never had a bad experience with the employees at Novel and while there are good deals to be found throughout the store you will likely pay closer to full price for items throughout the store.

I love coming here!! For $10 a year you can become a Friend and you can get one free book a month…read moreand two in your birth month. They have a huge selection and I love coming here after work or to find something for a birthday gift. They have a huge and organized selection. It is volunteer based and the people who work here are so sweet. If you can't find a book you want they can put it down on a list for you and hold it. When it is donated they'll give you a call. It is also such a steal when everything is so expensive to either get your monthly free book or pay no more than $2 for sometimes completely new books. It's the best!

Best little used book store with the sweetest volunteers! They have so many books and at great…read moreprices! They are pretty well organized, too! You can also become a "member" for 1 year ($10?) or 3 years ($24?) and get a free book every month plus an additional free book on your birthday month!!

It's been a long time since I visited a bookstore. When my child was younger we would go every…read moreweekend. I enjoyed my day exploring the books, I was helped by very nice employees who seem to love working there and I would happily return. They had some really good prices on journaling materials and other books were also marked down. I didn't find what I was looking for but I did discover so much more.

This review is specifically for the Starbucks café inside Barnes & Noble. The customer service here…read moreis some of the worst I've experienced. We stopped by to kill some time before our movie, and I decided to grab some snacks before we leave. The cashier who took our order was not very friendly, and not surprising either given past experiences here. After waiting for a bit, our bakery items still hadn't been handed to us so I went to check. One of the baristas (I believe her name was Courtney?) didn't acknowledge me at first and curtly asked if I had already ordered. I explained that we had a movie in 10 minutes and just needed our bakery items. Instead of simply grabbing them for me, she responded with a rude attitude saying orders are processed in the order received. I would understand if I had ordered a drink but I was just waiting on cookies and a brownie, something that takes zero effort to grab. The interaction could have been handled much better and unfortunately this level of service seems to be the norm here. That being said, aside from the unfriendly baristas, this Barnes & Nobles is clean and well organized.

I was really disappointed with my experience at this bookstore. From the moment my friends and I…read morewalked in, the owner kept giving us nasty looks and made us feel extremely uncomfortable. It honestly felt like we were being judged and profiled for no reason. We weren't being loud or disruptive -- just browsing like any other customers -- yet we were treated with suspicion and disrespect the entire time. A bookstore should feel welcoming and inclusive, especially for young readers, and this experience was the complete opposite. I hope management takes customer treatment more seriously, because no one should feel judged or unwelcome just for walking into a store. she also has an eye problem maybe keep your eyes in the front of your head next time.

Always one to support local - especially the local book store! While it is a small shop, the owner…read moreis happy to order anything you want! She has a great selection and was very helpful!

They are so friendly, helpful and knowledgeable. Know…read moreèxaçtly where what you are looking for is!! Now that I am someŵhát handiçapped, I will dèpend onñ thèm to find what I need-- a large black and staiñless steel Curcilista Cruçifix! My Corpus came off mine and I haven't been able to find the body of JESÙS so I need another Crucifix

Beautiful bookstore with a plethora of options to choose from. They always have amazing service. Me…read moreand my wife live an hour away, but we always make an effort to come visit whenever we have free time. Lots of beautiful artwork to look at as well!

Love this used bookstore. It's tiny so it's always hit or miss but you can't beat their prices…read more They're definitely the cheapest of the ones I know about in the area.