The bookstore is clean and spacious, and the employees are friendly. There is a Starbucks, help…read moredesk, children's area, and other areas to browse. Barnes and Noble has a wide selection of literature and novelty items, but it can be a little pricey.

Brianna lacks social skills and DOES NOT need tc be in customer service! I went to the store today…read moreand realized everything was 25% off... which is such a fun sale! I bought a $100 item for my daughter two days earlier and had the receipt still on me so l asked if I could essentially price match. Really a yes or no answer. I asked if I could purchase the item today on sale and then return it with the previous receipt. Again, yes or no is all I needed. Briana loudly and looking obviously annoyed asked me twice to explain what I was asking. Then said "for all I know you could be lying. You might not even have the item at home. You could have found the receipt in the parking lot." People were looking. She made a big deal embarrassing me over a simple yes or no question. I did not need her to accommodate my request but simply needed her to have good customer service and not cause a scene while stating I'm dishonest. I decided to purchase the item on sale since it was a big percentage off and worth the work of me going home and getting the original purchase to return. However Brianna alerted the cashiers about me and I was confronted when I went to check out. I felt purposely humiliated by her. When I told the lady at the cashier I was simply going to purchase the item, the lady was kind and extremely accommodating but I was disgusted that somehow in the long line of people I was identified as someone to question when I went to check out. Absolutely horrible experience and I hope Brianna is fired.

I love coming here!! For $10 a year you can become a Friend and you can get one free book a month…read moreand two in your birth month. They have a huge selection and I love coming here after work or to find something for a birthday gift. They have a huge and organized selection. It is volunteer based and the people who work here are so sweet. If you can't find a book you want they can put it down on a list for you and hold it. When it is donated they'll give you a call. It is also such a steal when everything is so expensive to either get your monthly free book or pay no more than $2 for sometimes completely new books. It's the best!

Best little used book store with the sweetest volunteers! They have so many books and at great…read moreprices! They are pretty well organized, too! You can also become a "member" for 1 year ($10?) or 3 years ($24?) and get a free book every month plus an additional free book on your birthday month!!

It's been a long time since I visited a bookstore. When my child was younger we would go every…read moreweekend. I enjoyed my day exploring the books, I was helped by very nice employees who seem to love working there and I would happily return. They had some really good prices on journaling materials and other books were also marked down. I didn't find what I was looking for but I did discover so much more.

This review is specifically for the Starbucks café inside Barnes & Noble. The customer service here…read moreis some of the worst I've experienced. We stopped by to kill some time before our movie, and I decided to grab some snacks before we leave. The cashier who took our order was not very friendly, and not surprising either given past experiences here. After waiting for a bit, our bakery items still hadn't been handed to us so I went to check. One of the baristas (I believe her name was Courtney?) didn't acknowledge me at first and curtly asked if I had already ordered. I explained that we had a movie in 10 minutes and just needed our bakery items. Instead of simply grabbing them for me, she responded with a rude attitude saying orders are processed in the order received. I would understand if I had ordered a drink but I was just waiting on cookies and a brownie, something that takes zero effort to grab. The interaction could have been handled much better and unfortunately this level of service seems to be the norm here. That being said, aside from the unfriendly baristas, this Barnes & Nobles is clean and well organized.

They are so friendly, helpful and knowledgeable. Know…read moreèxaçtly where what you are looking for is!! Now that I am someŵhát handiçapped, I will dèpend onñ thèm to find what I need-- a large black and staiñless steel Curcilista Cruçifix! My Corpus came off mine and I haven't been able to find the body of JESÙS so I need another Crucifix

Beautiful bookstore with a plethora of options to choose from. They always have amazing service. Me…read moreand my wife live an hour away, but we always make an effort to come visit whenever we have free time. Lots of beautiful artwork to look at as well!

Fantastic $1 bin! Easily picked out 100+ books, reduced to .50 cents. Incredible latest issue wall!…read moreFound several new issues my LCBS didn't have. Great selection of trades and hardcover collected editions. Also picked up some sought after Green Lantern issues. Staff was super friendly and actually knowledgeable about comics (which is oddly hard to find lately). When asked about a specific book, staff immediately went to hunt it down for me. This is a high quality shop. One of the best I've visited (in the last 40 years).

Came in while they were having a game going on and the guy running a place was very rude. He told…read moreme my cards were fake without even looking at them. He told me that one I had graded wasn't worth what I had a grade of four and I hadn't told my TCA if you wanna be cheap just be cheap and say I'm gonna be cheap and I'm not gonna give you nothing for these because I'm an asshole.

During my visit home in Memphis, I was excited to visit this black owned bookstore and really…read moresupport my community.... Unfortunately the customer service was very lackluster, especially for the owner who also had self published books to be in the store. The selection was very limited, and it wasn't clear on whether it was new or used books being sold. I would have definitely liked to hear more about his own works of art so I can support and possibly read one. Additionally, pricing was unclear. Customer service is really big for me, as an avid reader, I frequent book stores and enjoy a good suggestion while I browse. I hope this can provide a point of view to improve for future customers, I want us to support our community and I want our community to support us in return.

First things first, the old address for the store needs to be scrubbed, I went to the wrong…read morelocation and the sign for the business was still on the front of the building I called the number and the woman that answered the phone told me the new address after finding it I went there and was very underwhelming the bookshelves were bare, new books were mixed with used. In my opinion the old location were I went that was closed down was better location than where they were positioned downtown Memphis. I would go back to see if they have improved, because I feel it is my responsibility to support Black owned bookstores.