Cancel

    Open app

    Search

    Friends Again Bookstore

    5.0 (1 review)
    Closed 11:00 am - 5:00 pm
    Updated a few days ago

    Friends Again Bookstore Photos

    You might also consider

    More like Friends Again Bookstore

    Recommended Reviews - Friends Again Bookstore

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Helpful 3
    Thanks 1
    Love this 4
    Oh no 0

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Barnes & Noble Booksellers - Cold morning in Collierville

    Barnes & Noble Booksellers

    3.6(27 reviews)
    2.3 mi
    $$

    The bookstore is clean and spacious, and the employees are friendly. There is a Starbucks, help…read moredesk, children's area, and other areas to browse. Barnes and Noble has a wide selection of literature and novelty items, but it can be a little pricey.

    Brianna lacks social skills and DOES NOT need tc be in customer service! I went to the store today…read moreand realized everything was 25% off... which is such a fun sale! I bought a $100 item for my daughter two days earlier and had the receipt still on me so l asked if I could essentially price match. Really a yes or no answer. I asked if I could purchase the item today on sale and then return it with the previous receipt. Again, yes or no is all I needed. Briana loudly and looking obviously annoyed asked me twice to explain what I was asking. Then said "for all I know you could be lying. You might not even have the item at home. You could have found the receipt in the parking lot." People were looking. She made a big deal embarrassing me over a simple yes or no question. I did not need her to accommodate my request but simply needed her to have good customer service and not cause a scene while stating I'm dishonest. I decided to purchase the item on sale since it was a big percentage off and worth the work of me going home and getting the original purchase to return. However Brianna alerted the cashiers about me and I was confronted when I went to check out. I felt purposely humiliated by her. When I told the lady at the cashier I was simply going to purchase the item, the lady was kind and extremely accommodating but I was disgusted that somehow in the long line of people I was identified as someone to question when I went to check out. Absolutely horrible experience and I hope Brianna is fired.

    Photos
    Barnes & Noble Booksellers
    Barnes & Noble Booksellers
    Barnes & Noble Booksellers - That awful barista. Looks just like on the pic.

    See all

    That awful barista. Looks just like on the pic.

    Barnes & Noble Booksellers - Entrance

    Barnes & Noble Booksellers

    4.0(39 reviews)
    11.4 mi
    $$

    It's been a long time since I visited a bookstore. When my child was younger we would go every…read moreweekend. I enjoyed my day exploring the books, I was helped by very nice employees who seem to love working there and I would happily return. They had some really good prices on journaling materials and other books were also marked down. I didn't find what I was looking for but I did discover so much more.

    This review is specifically for the Starbucks café inside Barnes & Noble. The customer service here…read moreis some of the worst I've experienced. We stopped by to kill some time before our movie, and I decided to grab some snacks before we leave. The cashier who took our order was not very friendly, and not surprising either given past experiences here. After waiting for a bit, our bakery items still hadn't been handed to us so I went to check. One of the baristas (I believe her name was Courtney?) didn't acknowledge me at first and curtly asked if I had already ordered. I explained that we had a movie in 10 minutes and just needed our bakery items. Instead of simply grabbing them for me, she responded with a rude attitude saying orders are processed in the order received. I would understand if I had ordered a drink but I was just waiting on cookies and a brownie, something that takes zero effort to grab. The interaction could have been handled much better and unfortunately this level of service seems to be the norm here. That being said, aside from the unfriendly baristas, this Barnes & Nobles is clean and well organized.

    Photos
    Barnes & Noble Booksellers
    Barnes & Noble Booksellers - Stopped in for a little blast from the past nostalgia. It's been 12 years! Checked out the magazine rack.

    Stopped in for a little blast from the past nostalgia. It's been 12 years! Checked out the magazine rack.

    Barnes & Noble Booksellers - Various books by different authors

    See all

    Various books by different authors

    Friends Again Bookstore - usedbooks - Updated May 2026

    Loading...
    Loading...
    Loading...