Service. Not very helpful and strong disregard for decent customer service. Seems like they have a…read morecollege clientele that they cater to with little regard to other paying customers.

Ruth Anne has been a strong supporter of the Flagstaff art scene, she has been wonderful in helping…read moreme and the people I know find the best materials for their work. Ruth carries about everything I need or could reasonably expect her to have for a printmaker, and as far as I know her selection for other mediums is excellent as well.

Would give zero stars if I could. Pricing out some stuff for a class I'm teaching and got followed…read morethe whole time by staff.. super rudely taking about and following me around. Even walked me to the register. Not stoked.

Great store and helpful employees. The store is organized well and items are easy to find. I…read moreparticularly enjoyed the selection in the fabric department. Great sale on fabric by the yard.

Two ladies working in the store were most helpful to me on a recent visit for memory wire needed to…read morecreated beaded bracelets. The store is vast and employees are few but these two stepped up for what I needed. Note to management: I LOATHE auto checkout. I believe in paying real human beings.

Went in on a Saturday to find some selection of yarn . We were greeted by a friendly staff who…read morehelped with all our initial needs and service . We also got a great value on lions brand yarn with help from a coupon . Thank you Micheal's !

This cute little boutique bookstore near downtown Flagstaff - I love! It was so busy over the…read moreweekend (as it should be), and the whole place just has that cozy, small-town charm that makes you want to stay forever. It's quaint, unique, and feels like a hidden gem everyone secretly knows about. What makes it extra special are the handwritten staff reviews on select books. Like actual little love notes telling you why you need to read something. It's way more fun than just reading the synopsis and it feels personal, and thoughtful. They also sell, adorable book accessories, kids' toys, and other cute knick knacks. There's even a small sale section, reasonably priced books, and some signed copies that are clearly marked. It's right by downtown, so super convenient, but definitely try to get there early because parking garages and street spots can fill up fast on weekends. Overall, it's giving cozy, and I truly loved how much personality those handwritten reviews added. It just made the whole experience feel extra special and memorable.

I had some time to kill and decided to stop in here! It…read morewas Saturday night and pretty busy. It seemed like the people working were nice and getting people in and out at the register. They had a lot of items for sale including cards, gift wrapping supplies, books and other really unique items that could be used as gifts! Everything was priced fairly and there were some items that had really good deals. Bright Side Bookshop would be an awesome spot to find gifts at or whatever book you might be looking for.

Bookstore is boujie!!! Lotsa swag and gear. It looks like a higher end department store. You can…read moreorder goods online and staff will have it ready for you upon arrival for a quick pick-up.

Spring 2026 student here. I rented a textbook from the NAU Bookstore in January and had already…read morepaid about $94 for the rental. The book was due May 11, but I needed the SAME book for my Summer semester that started immediately after Spring finals ended on May 8. Before the due date, I repeatedly called the phone number listed on the bookstore emails and rental receipt to ask about extending or re-renting the book. No answer. Yesterday, I found out there was another number for the NAU bookstore. With that number, I finally reached someone, Shaun (supervisor). I explained the entire situation. I also mentioned that I had multiple assignments due on Sunday, 5/24, including two papers, while balancing an internship, three children, and a full-time student status. Shaun, the supervisor, repeatedly told me the ONLY option was to send the book back so it could arrive by Tuesday, 5/26, so I could get a refund and then rent it again afterward. I explained several times that I could not return the book because I actively needed it for current coursework and had been trying to contact them BEFORE the due date. I asked to speak to someone above him, and he said it would be the marketing manager and that he wouldn't be able to do much for me. Instead of acknowledging the bookstore's outdated contact information or making a reasonable exception, I was charged $152.67 plus an additional fee, bringing the total to $266.34 for a rented textbook. What made the situation even more frustrating was being told I should have Googled or looked somewhere else for the number. I looked it up and found the same outdated number listed in the bookstore emails: 928-523-4041. But I mostly relied on the information in the emails that they sent. Students should not be penalized for relying on the official contact information provided by the university. I'm posting this so other students are aware: the contact numbers provided in NAU Bookstore emails may not work, and if you rely on them, you may still be penalized. Students already balancing school, work, internships, and families deserve better communication and customer service than this.

I would give 4.5 stars just because I wish this store sold more plus size clothing. I wanted to get…read morea costume for my bf who usually wears a 3x+ and is 6'4!!! Luckily, I found other things that worked perfectly and stuff for myself too. The prices are good for the product that you're getting, which is a quality piece that will last a really long time. The lovely woman behind the counter helped me look through several options and wasn't pushy. I didn't feel as if she was forcing my options on me, which allowed for me to consider and go back for what I want. She walked me out and make me feel excited about what I purchased. Thanks!

Fabulous shop, great pieces and owner was very sweet and helpful. Her outfit was great too! Wish I…read morecould have left with more pieces but it was close to clothing. Will definitely visit next time I'm in Flag!

If you're shopping for something fun, cute, Flagstaff themed or girly this is your place. While a…read morelot of the clothes here have cute patterns and styles geared towards the young adult crowd they also have baby and toddler clothes. The soap area right in front has lots of cool designs and they all smell quite good. Service has always been really friendly when we've shopped here.

I love this shop. I always stop in when visiting Flagstaff. They're easy and convenient to get to…read moreright in downtown, with parking lot options all around. They have such cute clothes and local finds. Things for kids, adults, and everyone in between. If you're looking for a cute baby gift or something for a birthday or shower, you can't go wrong here. The staff is always so friendly and helpful. 10/10 recommend.

Stop through on the way from Dallas. Their customer service was great.regarding getting a…read moreduplicate die was able to mail back and should be receiving a refund check shortly from them as far as the customer service in store the lady could've been a little more helpful but that's OK, they were generally friendly and had a good selection.

nice selection of fabrics and the staff was very helpful. Totally Recommend…read more.. .....,