Absolutely beautiful selection of dresses and accessories! The ladies that helped us took their…read moretime, answered every question and helped us find the perfect dress for our daughters PROM! The Best Customer Service ! Extensive selection of formal dresses! Thank you so much Veronica and Jamie

This place was so nice, really beautiful and the owner even helped us get a seamstress to help with…read morealterations. The owner was so helpful and nice while there, i got some recommendations and when I went to pick up my dress I got a bag and some tips to keep the dress from wrinkling. So many beautiful dresses and I got the perfect prom dress while there, I hope it comes back next prom season as well. Pretty amazing price for a prom dress to

I got my wedding dress here, I gotta say Jennifer was very helpful. I absolutely loved her, she…read moremade it so easy to pick my dress, I told her what style I like she brought me all the designs she had and if she didn't have she offered to order just to try it on! I'm telling you she is amazing! We also are getting our bridesmaids dresses and groomsmen tuxes I will be uploading more pictures after our wedding in September. I highly recommend this store

I'm planning to look for a top for my formal attire for my upcoming event on December 11. But…read moreunfortunately the store is closed permanently.

This was officially my 3rd shop that I came to in hopes of looking for a dress. From the moment I…read morewalked in, I was greeted and checked in by Suzanne who ended up being my stylist for the appointment. She was so thorough with explaining their store and how they approach the process. We started with me selecting a couple gowns and then based off of feedback, she would pull some she recommended. The entire time Suzanne was patient, helpful and kind. Also, enthusiastic! You can tell she loves helping out brides in finding their dream dress. What I really appreciated is that during the changing of each dress, she would ask me questions that really made me think and compare each dress I've tried on. It helped me look deeper into what I wanted on my wedding day. I tried on a dress that I fell in LOVE with. I had another appointment after, so I couldn't commit right away. I went to another store and after that appointment..I was still stuck on the dress from Bliss Bridal. I call Bliss Bridal asking if I could come back because I wanted to officially say yes to the dress and they squeezed me in! I was so grateful as I live in San Francisco and it cut us a trip. If any of you get Suzanne for your appointment, you are in for a great experience! Suzanne and team, thank you for helping me find my dress! And at a good price no less. I can't wait to wear it on my wedding day

What an absolutely amazing appointment. I cannot recommend Bliss Bridal & Black Tie enough. I came…read morehere after having a really discouraging experience at Wine Country Bridal, which left me feeling unheard and nervous to try again. When I arrived at Bliss Bridal & Black Tie, I shared that experience, and Suzanne immediately helped me come in with a clean head. She was incredibly kind, patient, and intentional, and truly listened to exactly what I liked and didn't like. From the start, she made the entire process feel calm, supportive, and exciting. Not only did I have an amazing time, but so did my entire entourage. Everyone felt welcomed, included, and genuinely cared for, which made the experience even more special. Suzanne also shared that many brides have had similar experiences at WCB, which helped me feel understood and reassured that I was in the right place. Because of her, I found my dream dress after trying on only four gowns. The entire appointment was exactly how dress shopping should feel. If you're reading reviews trying to decide where to go, just go here. Bliss Bridal & Black Tie is everything a bride deserves, and Suzanne is truly incredible. Thank you Suzanne ! You made this an amazing day!

Galina did an amazing job altering my dress for a very affordable price. She changed my straps,…read moreopened up the back of my dress and made it fit like a glove. She really helped make my wedding day special. Only advice to customers is to make sure you book her well in advance of your event as she gets very busy. Other than that, her work is AMAZING.

She is a very talented seamstress! I've had her sore 2 formal dresses for me and they both turned…read moreout beautifully!

The woman who helped us was very knowledgeable about all the dresses and made helpful suggestions…read more We ended up going back the next day and buying a dress that she said would be coming in my daughter's size. She loved it.

Went to buy my daughter a jr prom dress. This place is great not only customer service but they…read morekeep track what high school bought what dress so it eliminates the problem of multi dress during prom. Definitely going back for her senior prom dress.

la señorita María Jiménez / la trabajadora . La recomiendo…read moreporque nos atendió con un profesionalmismo nos ayudó con lo que nosotros necesitamos y sobretodo todo el tiempo se portó muy amable.

6 years later and still a 5 year review. In 6 years time, I've been back a few times from proms,…read morequince's and baptisms. Each time super helpful and accommodating. I had my sister come down over an hour away to get her grandson his baptismal needs. Great selection and so nostalgic to see all the things we had has little girls.

This place is unbelievable!! The customer service is excellent! All of the employees are very…read morefriendly and helpful. We had walked into the"prom" building" and the manager had taken us all the way to the 3rd building to show us to the right building "mom of the groom" We were greeted and treated so well. I want to give a HUGE COMPLIMENT TO OUR UNBELIEVABLY KIND, WOMEN NAMED AJERAY!!! To the manager of this company: I really hope you take the time to read this compliments because you have an awesome employee! We walk in today and did not expect to be leaving with the perfect dress... when they say things are meant to be I definitely do believe that today! And ironically enough, there was people that had appointments one didn't show up. AJERAY had over heard us and she came to help us!! Thank you so much for making this experience so memorable and special. The prices are very reasonable and the quality of the material is excellent!

DO NOT GET YOUR WEDDING DRESS ALTERATIONS DONE HERE!!…read more So, story time - November of 2024 I go bridal dress shopping. I want a dress with flutter sleeves - just light, fluttering sleeves. None of the dresses here have them, BUT the sales lady says they can easily add them. She brings out a FULL HANGER of little sleeve attachments that are perfect - see the photo below from when I picked my dress? See the little sleeve attachment? PERFECT! The WOMAN FROM THE ALTERATIONS DEPARTMENT comes over and confirms yes, this is an easy change. They tell me to come back three months before my wedding for alterations appointment, I am type A so I come four months before. Right away, red flags. I tell the alterations woman I want fluttering sleeves - she has NO IDEA what I am talking about. They pull in the main women who I talked to last November. NO IDEA what I am talking about. I show her these photos. NOT A CLUE. But they said they can figure it out, okay. Estimating for alterations is $1,600 (when I bought the dress the SAME WOMAN estimated $400, so they will LIE TO YOU to make a sale DO NOT TAKE THIER WORD). So I pay $800 today. The woman charges $8,000 to my card BECAUSE SHE CAN'T COUNT ZEROS I GUESS. It's not that hard, I don't care who is in charge but they need to be able to COUNT?!?!?! What the heck?? I'm supposed to come back in a month. They call me that it won't be done in time. I come back in 6 weeks. The sleeves are AWFUL. THEY ARE TIGHT, COMPRESSING, NO FLUTTER. It's not that hard guys. YOU SHOWED ME OPTIONS AND SAID IT WOULD BE EASY I AM NOT ASKING FOR THE IMPOSSIBLE. I once again explain what I am looking for, the head alterations women is pulled back in because the seamstress cannot understand me. The head alterations woman assures me it will be done in time. I come back in for my final fitting TWO WEEKS BEFORE MY WEDDING DAY and the sleeves are somehow, WORSE. TIGHTER. The cups they added to my corset (which I did not ask for) are pushing my chest up to an impossible level. I START CRYING IN MY DRESS BECAUSE OF HOW AWFUL IT LOOKS. They're all confused, asking what I mean by 'flutter sleeve' I MEAN THE THING YOU PULLED OUT AT THE SALES MEETING AND CONVINCED ME WOULD BE EASY TO DO. I AM NOT A SEAMSTRESS, YOU ARE, AND YOU SAID IT WOULD BE EASY. Anyway, HUGE shoutout to David's Bridal in Pinole because I left Gesinee's in TEARS and drove to David's Bridal. I rush in and say "I need a wedding dress and I'm getting married in TWO WEEKS". In for a fitting, I try on every off the rack dress they have, find a beauty but it's too small. They put a rush on a corset back and a bustle. Then my mom and I sit down and ADD THE FLUTTER SLEEVES OURSELVES. Turns out, it wasn't that hard - cut some tulle in a half oval, apply some appliqués, sew it on. WHY WAS THAT SO HARD?!?! Anyway, I had a beautiful wedding and am now married to the love of my life, and I loved the way the final sleeves and dress looked in the pictures (see the final photo). But all in all, DO NOT GO HERE AT ALL COSTS. If you want to buy a dress and take it somewhere else, that's fine, the front desk people are very nice. BUT THE ALTERATIONS PEOPLE ARE USELESS AND WILL LIE TO YOU TO MAKE A SALE. THEY RUINED MY ENTIRE DRESS EXPERIENCE. THIS WAS A NIGHTMARE TO DEAL WITH THE MONTHS BEFORE MY WEDDING. I can't remember the alterations women's name but she has blond hair and will LIE and not LISTEN TO YOU AT ALL. Look at that first photo, the sales woman brought out a hanger with at least 15 DIFFERENT TYPES OF FLUTTER SLEEVES to attach. The dress was ALMOST PERFECT when I bought it. I go in for my appointment? They don't know what the heck I'm talking about. The alterations department RUINED IT. I spent over $2,000 on a dress so that they could slash it to pieces. WORST EXPERIENCE OF MY WEDDING. THEY WILL LIE ABOUT THE PRICE. THEY WILL LIE ABOUT WHAT THEY CAN DO. THEY CANNOT COUNT ZEROS. THEY WILL NOT MEET DEADLINES. THEY WILL MAKE YOUR EXPERIENCE A LIVING NIGHTMARE. I want to save any bride I can - comment if you need more details but also again, LOOK AT THAT PHOTO. THAT IS ALL THAT I WANTED. WHY WAS THAT SO HARD?!?!?! HIRE PEOPLE WHO CAN SEW, HIRE PEOPLE THAT CAN COUNT ZEROS, HIRE PEOPLE THAT DON'T LIE!!! Do what you advertise.

Great experience at Elegance Factory! A small local shop filled with many affordable options…read more Several things to note: The store is tiny, and can get crowded on the weekends especially during peak wedding / prom season. No appointments required, and they will do their best to accommodate all walk-ins, but usually better to visit on a weekday when they're less swamped. 5-star service when you're the only one there. Very responsive via text. In-store purchases are exchange only, and if you don't like an item, they will do their absolute best to help you find something that you'll love. No in-shop tailoring (so no measurements), but they'll refer you to one local service. They have a really good eye for what your appropriate size is. I ordered a tux, and it was ready in a few days. I ended up swinging by a month after the tux was ready, only to find out it had been accidentally sold to someone else or was lost. I don't blame them, it's a small business with very limited space, and I was at fault for waiting a month. They immediately reordered the tux again and it came in less than a week. It's worth just shooting them a quick text or call to confirm your orders are ready before going in.

Amon is awesome. We've been exploring budget-friendly suit options for our wedding. I had a really…read moregood feeling about Elegance Factory after our first probing visit. After visiting a couple other places, we decided to use him. The fitting experience is solid. We received the first suit today and it's perfect. All we have to do is hem the pants. Amon is really helpful and accommodating. Renting is really affordable and it's a brand new unused suit. If you decide to keep the suit, the additional cost is unexpectedly reasonable.

Jenny & Gloria are the dynamic duo that run this shop…read more I spent 3 days shopping stores from Roseville, Folsom, Arden and Sacramento with my daughter for Junior Prom at the last minute (4 weeks before prom) This is one of the last stores we visited and we were pleasantly surprised at the variety of dresses and the amazing customer service. Jenny is the daughter of Gloria and she was running the store with a new born and mom away on vacation. They did not miss a beat. Jenny helped while in store with choosing a dress and asking about style preferences to pull dresses to try on, she made the entire process and my daughter comfortable. The even fitted the dress with alterations, which was a relief not having to take the dress elsewhere. Additional fees do apply. Gloria messaged me the next day about the dress we ordered while still away and made sure all loose ends were tied up. The dress was comparable to all other shops and reasonably priced. We will be heading in for her Senior Ball dress as well. My daughter was so impressed she referred 4 other friends to get their dresses there.

My daughter needed a plus size prom dress. We looked at multiple stores and boutiques but we could…read morenot find anything. My daughter was ready to give up and not go to prom. She called in advance to see if they had her size and they did. We found the perfect dress for her. Dresses she tried on at different store were giving mother of the bride but this dress says plus size princess! Gloria was so welcoming and patient. My daughter feels beautiful. Thank you!

Didn't use her. I am obviously not her customer. I don't believe a legitimate business should ask…read moreyou to put a deposit down through ZELLE or VENMO which is forfeited if you don't show are reschedule. If you want to have contract rules then there should be a contract and the payment should also be through a legitimate business channel. I understand the deposit. I don't understand the method or the combative mood she was in. Fun fact, I had an appointment YEARS ago at her shop and she never showed. As I stood their waiting I called and text but she never replied. Too bad I didn't ask for a deposit for my wasted time. 5 stars is to not ruin her rating for the people who appreciate her talent.

Amira's Couture, no doubt you're the best! This dress never fit when it first came from overseas,…read morebut your magic worked and it fitted perfectly. I got so many compliments and I am so happy with my nursing dress, even my instructors took a picture of me because it was so nice!