Selection here is always awesome. Really love the Madewell style. Service this time tho was a bit…read moreoff. Kinda feels a bit DIY. No welcome when I came in (no big deal) but also no help trying to close and open the heavy drapery covering the dressing room door. Felt kind of invisible. A woman in her '60s asked if the top she was looking at was part of the sale and I heard an unenthusiastic "no" from the sales associate who didn't both to offer any kind of explanation as to what was on sale or how to find it. I wandered toward the back of the store and did find a very good deal on a blouse. Same young woman rang me up with no enthusiasm, thank you, or comment when I exclaimed what a good deal I was getting. She was really pretty but also aloof as if she couldn't be bothered. No small talk or appreciation at all for my business. Huge difference from Anthropologie when I shopped later. I dunno - bad day? Or maybe she shouldn't be working in retail.

Had the worst shopping experience at this store last Friday ever. I had some pieces of clothing I…read moreneeded to return due to basically falling apart at the seams. I walked in explained I did not have my receipt but I should be in the system as I was part of the rewards program. The first assistant could not be bothered what so ever . She half heartedly attempted to enter my email in her system but was unable to find me in her system. She was very rude and basically said she was unable to help me without my receipt . The second assistant was very helpful and willing to help me and work with me and she was able to locate me in the system. She said it would be totally fine for me to exchange the faulty jeans for a new pair in store. After finding a pair that were comfortable she came back to the fitting room and said I could no longer exchange the faulty jeans. They could patch them up for me ! A multi million dollar company is offering a patch up service on faulty jeans. This was the decision from the store manager at this branch who was sadly like a robot. No customer support and just a very lame Attitude to me as the customer. This store is possibly the worst experience I have ever come across in my entire life. To be saying one thing to a customer then only to retract the decision was highly unprofessional and totally sub standard. Madewell in Corte Madera turned out to be a shopping nightmare.

I had an awesome experience at this store w Mehri, who greeted & helped me while I tried on a…read morecouple of tops. When I thought that one was cashmere, she kindly informed me it was cotton, to my surprise. I decided on two luxurious cotton sweaters & spied a hot pink 'LOVE' cap & bought it too. When I mentioned I'd wear the cap to an upcoming Mother's Day breast cancer fundraiser, in response Mehri gave me a 20% discount. It was a most unexpected gift & really lifted me up!

The best clothing options, easy wear, low key basics and not too mention wonderful, classy,…read moreknowledgeable salespersons!

Great selection of golden gooses. Return policy a little tough. Worth checking out in Larkspur a…read morelittle out of the way but there are other great local stores on the same street

I found Pavilion randomly on IG and the owner was so helpful in helping me pick the right item in…read morethe right size for online ordering. Really a great store with a stylist/owner who really knows what she's talking about (trust me, I know fashion too but am not in that space). Highly recommend buying from here, whether it's in person or online, and they also focus on items that are made sustainable, like made in USA/Italy/etc, so that was a big plus for me.

I didn't think I'd be an Eileen Fischer customer, but I fell in love with the brand. They have…read moreamazing petite selection with both XXS and PP sizes. Colleen and MJ were absolutely adorable and sooo helpful! The clothes are high quality and lay so beautifully. Great for work and just everyday. Can't wait to return. I wasn't incentivized to write this I just couldn't help it after such a beautiful experience. :)

I just shopped at this store for my first time. Colleen was my sales associate and she was so…read moreincredibly helpful. I left 20 items in the fitting room, and she brought all of those items to me. She helped me style and assisted me with fit. She ran to the back room finding sizes that they didn't have out on the floor. This was an overall amazing experience and I purchased a lot of beautiful things..

My recent visit to Bonobos at The Village at Corte Madera was nothing short of extraordinary,…read morethanks to the impeccable service provided by Amin and Hayden. They both went above & beyond to assist us in finding the perfect size and fit, making sure that our shopping experience was both enjoyable and successful. Both Amin and Hayden showed craftsmanship in their hospitality, and how not only took care of us and the other customers perusing and browsing around. After describing what I preferred for style, and the minimalism of outfits, they provided suggestions which show their evident passion for what they're there for, and their keen eyes for style - which made me feel confident in my personal choices. We were there primarily to browse, and to see what they had for the season, in addition, to checking out their clearance/sales from the past seasons. In a world where shopping can sometimes feel like a rushed and impersonal chore, Amin & Hayden made us feel seen, valued, and understood. I don't really visit countless boutique stores in my lifetime, but never have I felt so comfortable and so well-attended to - in this kind of upscale setting! Hayden helped get all my measurements, and talked me through the whole process of finding my fit (I was on the heft-ier side, though I much prefer the athletic slim fit on my upper body) - in addition to showing me new colors and styles authentically. I never felt that he was pushing a sale on me, as this young man is plain passionate about his job! I ended up trying on an oversized flannel to add to my outerwear collection, and I appreciate their assistance while I was trying it on, as well as providing a smooth transaction with my purchase - and got my order shipped to my house, and voila! It arrived at my house, and once I tried it on, it fit perfectly! I wholeheartedly recommend Bonobos to anyone in search of quality clothing, and an unmatched shopping experience. And if you get the chance, ask for Amin and/or Hayden - they are both true gems in the world of specialty retail.

Driving from SLO to Sonoma, I planned a trip to Bonobos to buy my guy what I was hoping were a few…read morenew fits. Unfortunately, the customer service was so abysmal that I left with nothing. When I walked in, the one staff member was helping someone. No problem, I needed to peruse through the clothing anyway. After that customer went into the dressing room, I gave the worker a few mins to come over...but she didn't. So, I walked up to her and said, "hi, may I ask you some questions?" She actually looked me up and down and said, "what?" I asked her my question, to which she certainly had limited knowledge of the answer for. I also asked her what style the mannequin's pants were and she didn't know. Okkkkkaaay. You don't wanna look? Cool! I ended up leaving, which was exceptionally disappointing, because I had built my whole trip up north around, stopping at the store. I was really looking forward to buying my guy some new clothes, but it wasn't in the cards. Not being greeted when walking into a store is one thing, but being just short of eye-rolled is another. With service like this, it's no wonder brick and mortars are closing. Pass this place like a hot potato!

This is one of the better Banana Republic Factory Outlets I have visited. I was looking for a…read morecouple of good-quality white T-shirts and a white shirt. I not only found and purchased those but also ended up buying a sports suit. The store is a good size, divided into two halves, well, almost! As you enter, the women's section is on the right and the men's section on the left. The staff was helpful, and unlike many other stores, their fitting rooms were very clean and organized. The prices were reasonable, and many items were on sale for 20%-50%!

Every time I have come into this store, I've always had the best experience. Everyone who works…read morethere is so friendly and attentive, always willing to make recommendations if you ask for them, or bring you different sizes while trying on stuff in the fitting room. They are incredibly organized and welcoming. I absolutely love shopping here and drive here just to visit this location.

If zero stars were an option I would have given that. Incredibly rude staff, the store smells…read moredecrepit and I saw their small dog poop in the back, so it makes sense why it smells that way. Keep driving and don't stop unless you want a human interaction that drives you to post a yelp review....

I've always liked this shop and have bought many things here over many years. But I will never…read morereturn. The proprietor was unbelievably rude to my friend, who came in with the last two bites of an ice cream cone, and then proceeded to trash talk her to the person she was talking with non-stop on the phone. Never again. Not giving her a dollar.

Beautiful floral bear I purchased. Kati was nice so was the other lady. What a lovely day today wasread more

Bought a dress online and tried to return it outside the 30 day rule (due to UPS mixing the return…read morelabel and sending it to a different store) -- and there was no flexibility to return it. Unworn, untried on, tags in place. I and my family won't shop at this store again. We understand the need for return policies, but the total unwillingness to be flexible was very disappointing.