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    Bonobos

    3.0 (2 reviews)
    Closed 11:00 am - 7:00 pm

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    8 years ago

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    8 years ago

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    Kotsovos Bridal Furs & Fine Apparel

    Kotsovos Bridal Furs & Fine Apparel

    (51 reviews)

    $$$

    At first find it frustrating that people on here say they tried to rush them into a sale is that…read morenot what a business is supposed to do they're there to make money not to allow you to play dress up unfortunately in the formal wear industry people tend to want to go and play and that's just not what businesses are for. Now for my experience. I'm a plus size person well into the plus size range the selection was limited but the dresses were quality I'm not disappointed in the trip I found a dress my first visit to Kosovo I'm not disappointed in the trip I found a dress my first visit I was expecting the same on my second trip but I also was looking for more of a specific type of dress as well they did not have it I found one that was two signs and smaller than what I needed and they couldn't order it in my size it was unfortunate and disappointing but the staff was still kind and the selection was still wonderful it's not the stores fault I can't fit the gown all together I think my experience was great and I would continue to go there to look for girls for my upcoming events as I love to dress up but I do buy I'm not just playing

    Absolutely Unacceptable Experience with the Owner…read more We visited Kotsovos to find a prom dress for my autistic daughter. Before we even started, we clearly communicated to staff that she cannot be touched and requires a patient, respectful approach while shopping -- especially because she is very particular about textures and styles. The sales associate we worked with was understanding and kind, which we appreciated. Unfortunately, the experience was ruined when the owner of the store barged into the fitting area, grabbed my daughter's arm while she was half-undressed, and completely disregarded our very clear boundaries. My daughter, overwhelmed, tried to shut the door for privacy, and the owner actually tried to grab the door from her and then proceeded to argue with me, calling my daughter rude. Touching an autistic child without permission is not only inappropriate -- it's harmful. Doing so while the child is in a state of undress is inexcusable. Instead of speaking to the parent (me), she escalated the situation with my daughter, who was already vulnerable and overstimulated. This was one of the most unprofessional and upsetting retail experiences we've ever had. I do not recommend this store to anyone -- especially families with neurodivergent children.

    Bridal & Formal

    Bridal & Formal

    (184 reviews)

    $$

    I am the mother of the Bride and Bridal & Formal was our first stop to find the perfect dress for…read moremy daughter's wedding for next September. Daniella was so helpful and brought several dresses to our private dressing room for my daughter to try on. You always hear stories about how the very first dress a bride tries on is "the one", but we were all very excited to spend time together and make a day of looking for the ideal dress. The first dress Daniella selected for my daughter looked like it was made specifically for her. I thought to myself, "I don't see how any other dress could be more perfect for her". She tried on several more dresses, and although they all looked lovely, that first dress was the one! Daniella did a wonderful job with her selection and gave us an exceptional experience and an even better price for the dress of my daughter's dreams. I would recommend Bridal & Formal to anyone who wants the ultimate experience for wedding dress shopping. It was so much fun and without the stress you might think would accompany finding the perfect dress! S Nichols West Chester, OH

    My consultant was absolutely amazing and I picked a beautiful dress that I absolutely fell in love…read morewith (first photo). 6 months later I go to get my dress and I told them the color wasn't right. I swore I picked an ivory underline but they kept telling me I didn't. I asked to see the notes and the guy up front was extremely rude. He insisted that they don't keep notes since I paid for my dress in full the day I picked it. I am so disappointed with the dress I picked up (second photo). I have been absolutely crushed over it. I feel like I got the cheap version of what I wanted.

    David's Bridal

    David's Bridal

    (62 reviews)

    $$$

    I made an appointment online and the process was super simple. I showed up a little bit early with…read moremy mom and as we waited we were directed to look around at the dresses on the rack while my consultant was finishing up the previous appointment. After looking online there was really only one dress that I wanted to try on but there ended up being several other dresses that caught my eye as we looked around so I tried those too. Although I wasn't completely sold on any dress at David's Bridal and I didn't end up purchasing anything, I'm giving the store 5 stars simply because of the size inclusivity of the available dresses and how amazing my consultant was. I needed a size 18 dress to accommodate my hips and I was able to try on every single dress I wanted in that size because they had that and larger sizes in stock. It was Amazing!! My consultant was also so patient and helpful getting me in and out of all of the dresses and even recommending things for me. This was her first week working there and she seemed like a pro. I probably won't end up buying my dress from here but for my first time trying on wedding dresses the entire experience from start to finish was a dream. Highly recommend coming here as an option in your wedding dress hunt.

    Beware of any online purchases that you hope to exchange or return at the box stores, it's not as…read moreeasy as they act like it is on the website! I bought six mother of the bride dresses and none of them worked for me. I called David's bridal before I ordered them online to confirm that I could return them to the store as it is stated on the website. When I got to the store, it was evident that the box stores are "separate" from the online David's bridal and they do not appreciate returning online purchases at their store. Because of a glitch on David's bridal side and after more than an hour in the store waiting, only five of the six dresses I was returning were showing up to be returnable. After being told, I was on my own and had to call the general 1-800 number to try to figure out what happened to the sixth dress, I was finally given a UPS return label a week later from the online David's bridal just to find out that they charged me $15 to return the dress that I had in person at the store a week earlier to return! I did not find the customer service to be helpful or friendly. I would never shop at David's bridal if it was the last bridal store left in the United States!

    Bonobos - menscloth - Updated May 2026

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