The worst possible service!! About ten employees passed my…read moremother and I and only one said "hello how are you". Waited in the shoe dept for about ten minutes before an employee helped us and it was only after we approached him as he was too busy zoning out. When he finally got a pair of shoes from the stock room he tossed them onto the bench next to us and walked away. Very rude.

I have been to this store twice. The merchandise is fine. If you ask for help you will get it, but…read moreit's not offered. But beware. The sale prices Do NOT ring up at the register. And in addition when they ring up your purchase you cannot see the display to check it. Both times I went there I was overcharged, once I was buying a kayak and it was about a 50.00 overcharge. this is not OK with me. Both times I caught it before leaving and it was corrected but if I had gone home first it would be too late. When I brought it to the clerks attention both times they had to do price checks and did fix it but with no apology and it seemed they did not care. People work hard for their money and don't like things like this!

Nice place. Great deals. It's a shame it's going out of business because those 30% deals really did…read morethe trick. If only they got to stay longer. Customer service is fine. The staff was very helpful in spite of everything. I look forward to going back if they hopefully decide to reopen.

So our 14 yo bought a basketball here this morning. When he came out of the store and unpacked it…read morethere was not enough air in it. He took it back into the store and asked if they had a pump. The girl said, "We can't find it." I went back into the store and the girl behind the counter said, "We don't have a pump." I said, "You sell basketballs that don't bounce?" She said, "You can buy a pump." I asked if that made any sense to her. I then asked to speak to a manager, and was told that the manager was not on site. I asked for the manager's number and was told that information was not available. So, Mr/Ms manager why did you leave your store without a manager this morning? What was more important than your JOB, and does your BOSS know you left the store unattended?

Clean and nice dicks in Augusta. Great friendly employees. Not the biggest selection of baseball…read moreclothes but we got some. Portland store has more. Great sports store for Augusta. In an outdoor mall with all the usual stores

They put items out on the floor that are not for sale yet. You spend all of your time picking your…read moreitem out just for them to tell you that you can't buy said item at the check out. I will spend my money elsewhere.

I don't think I've been here for a very long time - we came in to look for a pair of sneakers for…read moreWayne. The women was who were working were very pleasant & proactive. The return was seamless - and even though they didn't have the color of the sneaker he wanted, he was able to try on one in his sizes & then the color he wanted was ordered. I wandered & saw tons of great quality workout clothes @ 40% off.

Just went up there in beginning of January. I got a $20 hoodie and my brother got $30 shoes…read more We've been coming here for over a decade and I always find good deals. Their summer tent sale is fantastic. I haven't been in a few years but I think of it often. If you're not a 6-8 hour drive like I am than there's really no reason to not shop here.

Workers helped get me good running shoes that fit (brooks adrenaline 25s) and they have a great…read morefoot measurer screen thing that helps get exact measurements

So pleased with this establishment! My family has been coming here for years..... mostly for my…read morekids running and track shoes. I am well past my athletic years but have been suffering sore feet from my current sneakers. I went here today to have them help. I explained my problem to Laurie and she immediately diagnosed my issues and made some recommendations. She was very patient and helpful as I tried shoes on. Ended up with a nice pair of shoes that feel 100% better than the shoes I walked in with. Highly recommend this place!!!

Cool building, plenty of parking a decent selection of shoes for everyone…read more We were greeted on the way in and informed that if we needed any help or had any questions, which shouldn't hesitate to ask. They had so many options for running and walking shoes - colors and styles and really great discounts. We ended up buying shoes, all of which were at least 40% off. Such a great deal in a store! Usually I only see these types of discounts online. We bought some for me and some for my niece. I was also able to buy running gloves! The person at the checkout was so nice and upbeat as well. Such a great experience. I just wish I lived closer. Worth stopping to look at running shoes.

Friendly staff members and a wide selection of shoes! The employees are always extremely friendly…read moreand go out of their way to help you. Compared to other places in the area that I've been to. New Balance fair exceeds them in customer service! Their competitors don't even acknowledge you when you walk in. They are too busy with their faces in their phones! They never come to check on you. I've never experienced that at New Balance. Exceptional customer service from start to finish and they help you even find the best deal or sales going on. Thank you for all your hard work. Keep it up!!

This review is for ski tuning. Anyone who skies regularly knows the value of a good tune. And…read morefurthermore, skiers who give specific instructions know the value of a place that knows what you are talking about and can deliver those results. I have had my skies tuned at many different shops over the years and have had many different results. mostly disappointing experiences... until now. Let's just say that I have finally found a shop that knows what they're doing. I have had them tune my skies several times now and every time it's like I received a brand new pair back from the factory. From filling gouges left by boneyard terrain to making the bases and edges new again. Do yourself a favor and stop wasting your money on shops that give you an average tune at best and go get your skies made new again. These guys rock!

Clothes were priced well, and so cute!! I'm always tempted to buy tons of clothes when I stop in.read more

I am giving this place a single star rating because of their lack of Covid safety precautions…read more Every other store I visited in North Conway had a sign on their doors that clearly, emphatically stated, "Masks required." This was the only store that did not have such a sign in place. Out of the three employees I saw, only one was masked, and I don't recall seeing hand sanitizer at the register.