We have used AARD on three different occasions, and every single experience has been exceptional…read more Back in 2022, during one of those brutally hot Southern California heat waves, our AC suddenly stopped working. AARD came out, diagnosed the problem almost immediately, and had our home cooling again in minutes rather than days, big thank you Andy. We were incredibly impressed. Then last year, our blower motor failed. Once again, AARD quickly tracked down the necessary part and, like magicians, had everything up and running in no time. Our home was cool and comfortable again before we knew it. And now, here we are in 2026 with another AC issue. Our capacitor failed during yet another major heat wave. When I called, I was told the earliest available appointment was Monday, which I completely understood given how busy they were. I was prepared to wait and grateful to even be on the schedule. Then we received a call from Rose letting us know they could squeeze us in that very evening! Artemio arrived promptly, was professional, friendly, and knowledgeable, and quickly determined that the capacitor had failed again, just like it did in 2022. He didn't have the replacement part with him, but immediately reached out to another technician who did. He arranged to return that same evening and get us fixed up right away. What could have been a three-day wait turned into same-day service. During a Southern California heat wave (the hottest week of the year) that felt nothing short of a miracle. Throughout all of our experiences, AARD has consistently been kind, honest, responsive, and trustworthy. Even when they're slammed with calls, they go above and beyond for their customers. I've referred friends to AARD over the years, and I will continue to do so without hesitation. A special thank you to Rose, who is always so sweet, helpful, and professional. She makes every interaction a pleasure. AARD has earned our trust for life. I won't call anyone else before I call them. Highly recommended!