On time. Explain everything. Honest and dependable. Been using them for many years and always happy…read morewith service.

Our Central AC unit was not pumping out cold air and I called this company after checking reviews…read moreon Yelp. It took a while to get an appointment as I was out of town for a few days. On the day of the appointment, the technician Chris showed up on time and quickly diagnosed the problem. He didn't have a part that needed replacement and so he left to get it for over an hour. After he came back he quickly finished the work. He then checked all the vents to make sure. They were not cheap, but the quality of the work was good. I would recommend.

THREE YEAR UPDATE: Everything with Ric's new heat pump installation for our home is still working…read moreperfectly three years later. We've had zero issues. I had contacted 5+ other reputable HVAC companies for walkthroughs, quotes and Ric worked with us to provide the best price and rebate structure. His team was excellent to work with and made sure our installation went smoothly. I've recommended Ric's team to several others and will continue to do so without hesitation.

Justin was great to work with from meeting him the first time all the way to the end. Actually the…read moreentire crew couldn't have been nicer. They did a great job installing a new furnace, AC and new ductwork. The prices were very competitive as well!!

I begin with this note: When I booked my appointment, I called a company operating under a…read moredifferent name and telephone number. I noticed the discrepancy on the invoice pad and asked the technician about it. He explained that the two firms were affiliated. Because "Lakewood Heating & Air Conditioning" fulfilled the appointment, I am reviewing Lakewood--not the company I booked the appointment through. I recently had the house fumigated. If you are unaware, the gas company shuts off gas to the house before tenting; turns the gas back on after fumigation; and inspects appliances (heaters, stove, water heater, etc.). After all this, it's a good time to have the heater serviced, especially if the gas company inspection uncovered concerns. The Lakewood technician did a thorough job testing the heater, making sure it was operating safely and efficiently. As the unit did not need repairs, my cost was limited to the basic service fee of $100 quoted at the time I set the appointment.

Juan was courteous and knowledgeable. He promptly diagnosed the issue with my HVAC unit and…read morecompleted the repair efficiently. His clear communication and expertise made the entire experience smooth and reassuring.

We had our system installed in 2020. Vigil team was very proffesional, friendly and knowledgeable…read more They advise what system fits our needs best. I should of left a review long time ago but through the years they are always there for assistance and troubleshooting. Couldn't ask for more. Robert and Susie and all the staff are simply amazing. Thank you!

We had our AC installed in April using Vigil Air. They were very professional and friendly. They…read moreshowed up on time, did an assessment and recommended the equipment. They were very responsive through the whole process, and the team was able to install a central air system in our home in 1 day. They quoted me the best price out of everyone I reached out to. Everyone was really nice, respectful and they cleaned up which was appreciated. I would recommend Vigil Air to anyone interested in getting AC/Heating installed.

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Don't think twice; just hire Southwest!…read more Our AC was leaking water in our attic and several vendors came out to diagnose. All of the basic fixes failed, and they all said we needed a full replacement. We gave Southwest a call for one last opinion based on a friend's recommendation, and Erick saved us. He spent 2+ hours in our sweltering attic troubleshooting every possible issue, until he found a quirk in our condensate drainage that no one else figured out. Once he accounted for that, it was quick work to purge our line and clear a clog that was responsible for the overflow in our attic. He knew we were resigned to replace the AC and easily could have told us the same. But he worked extra hard on our behalf, provided an affordable fix, and stayed longer to clean up the shoddy work from the past vendors. Admittedly it took a little longer to get Southwest out to our home, but I now know it's because they're going to take their time and really solve your problem. Not just rush through the call and upsell you on work you don't need. Heroes.

Outstanding. Top-tier contractor. I hired Shalom Hearing &…read moreAir to install a brand new heating and air-conditioning unit for entire home of above 1500 ft.² back in 2019. We've loved having central air every single second today nearly 7 years later I needed to have the coolant line and some gas lines moved about 4 feet over pr because we're doing a remodel. The technician Malachi came out and after doing some EXCELLENT work, he told me that he was the one that originally ran everything seven years ago and then he's been working there for 20 years. I don't know how you can do any better than that. EXCELLENT craftsmanship competitive prices what more can ask for??!! Thanks Jose!!!

Orlando from Shalom HVAC was excellent from start to finish. After we moved into our new home, he…read morecame out and did a thorough assessment of our HVAC system, which had several issues: asbestos insulation, leaky and crushed ducts, an undersized 2.5-ton condenser, and an aging furnace. He clearly explained what was going on and laid out multiple options, including just replacing the ductwork or doing a full system install. What stood out was how honest and non-pushy he was. He took the time to educate me and let me make the decision without any pressure. I initially leaned toward just replacing the ducts, but ultimately chose a full system replacement for long-term reliability and peace of mind. Orlando and his crew worked hard and were very professional throughout the install. They walked me through the new system, explained each component, answered all my questions, and made sure everything was running properly end to end. They also corrected issues with the previous condensate line, handled permits, and were flexible with financing options. Overall, a great experience. I would highly recommend Orlando and Shalom HVAC.

My AC started leaking out of nowhere due to a blockage and Airflow Bros was able to squeeze me in…read morefor a last minute booking. I was slotted for 12 to 2 and they showed up at exactly 12 on the dot. They even had shoe booties ready so they werent walking through the house with dirty shoes. Rebooked them again later for AC maintenance and a different employee showed up right on time for that appointment too, so it wasnt just a one time thing. What I appreciated most is how knowledgeable they were. They took the time to actually explain what was going on with the AC instead of just throwing terms at me. Ive had techs in the past be condescending or vague on purpose, but that wasnt the case here at all. Customer service was great throughout the whole process. This is going to be my go to for any AC or heater issues from now on. Thanks Andrew and Peter!!

My A/C needed repair during the recent Los Angeles heatwave, so I had an HVAC technician come out…read moreto diagnose the issue. It turned out there was a leak and the system needed a Freon refill. However, I wasn't satisfied with the estimate I received for the repair. I decided to call around for a second opinion and had the pleasure of speaking with Andrew from Air Flow Bros. After explaining my situation, he took the time to clearly break down why a Freon refill might be necessary and what I should be looking out for with my A/C system. He also shared some helpful tips to keep in mind moving forward. What really stood out was his honesty. He actually encouraged me to go with the best price and mentioned that if I needed anything further, he'd be happy to come out and take a closer look. Overall, I really appreciate Andrew taking the time to provide thoughtful guidance over the phone. I would definitely reach out to him again if I have any future concerns, and I highly recommend giving him a call if you need A/C service. Thank you Andrew!