I have loved this company for over 30yrs and am proud that they are from my hometown. As an adult I…read morehave been lucky enough to inherit some beautiful pieces and couldn't wait to add more to my collection myself. We stopped into the factory store on a weekday to look around. It is hard to gauge the size from out front, but inside is huge. There is so much to see. From lamps to hanging light fixtures for every area of your house including outside. The prices are great and the staff is super helpful. Don't see what youre looking for? Anything you can imagine they will make for you. On this particular day the gentleman working the counter was one of the owners. We got to talking with him and he was nice enough to give us a tour of the factory, which is also onsite. We were amazed to find out they make most of the lighting fixtures for Chik Fil A and Panera, as well as Bass Pro or Cabelas. It was really cool to see all the local people hand making all these items from painting, to welding, and dont forget the electrical wiring! Taking this behind the scenes tour just made us love the brand even more. So many amazing things to see they had in the works. So much attention to detail. I got some ideas and needed to come home and measure current fixtures to see what I will need. I cant wait to do a bunch more business with this amazing local company in the future!

From the owner: The Meyda Tiffany brand features art glass classics and original designs utilizing the famous…read morecopperfoil construction process. Meyda also offers American-made capabilities to create distinctive architectural lighting, from an entire series of luxurious luminaires to that one of a kind masterpiece for residential, hospitality and other commercial environments.

Very unprofessional business operation leaving employees on job site with no mode of transportation…read moreto and from the job site on a construction site with injury potential . The owner googling how to do the job while on the job and then not doing the job correctly. Then having a subcontractor repair mistakes on the job site for free . Leaving upset customers with incomplete jobs with no schedule to complete it

Andrew did a great job helping us with some challenging door issues (front door, garage doors)…read morerequiring a few different solutions to get them so that there were no longer any air leaks or cracks. He correctly assessed the various problems (there were multiple, and they weren't easy!) and chose appropriate solutions. Very professional and responsive, and he will follow up with you all the way to satisfactory completion, even when unexpected circumstances may arise. Would give 6 stars if I could!

Bert is a great tin smith. He has the tools and knowledge to do anything with tinned metal.read more

Mike and his team are great and stayed in contact throughout the entire project! Will be sure to…read moreuse them for future projects

Quick, reliable, affordable and flexible. I used them for 3 separate projects: separate outdoor…read morekitchen line installation; towel warmer installation in bathroom; garage wiring repair and replacement, and, switching from gas dryer to electrical dryer, which required whole new line after capping gas. I would most definitely recommend them for any electrical or heating/cooling services in Syracuse area.

I purchased a Movie Man recliner by Ashley at Dunk and Bright on January 14, 2026 and it was…read moredelivered a few weeks later. I found that the lever on this recliner didn't work. Excessive force is required to get it to close. I asked for a repair or replacement. The repair man called saying it would be weeks for the part to come in and I said that I can't wait that long. It was replaced by an exact duplicate, even down to the color. The second one doesn't work either. It's an expensive piece of garbage that only my cat can use. I can't get the lever to work and if I push the end of the recliner with my foot so it will go back in, that doesn't work either. I called their store and was told that I won't get a refund of the white glove delivery fee. I kept saying over and over "but It doesn't work," to which the woman on the other and of the line kept repeating her mantra that it was delivered. Sorry, but that excuse doesn't work. This falls under not fit for ordinary use under warranty law. I shouldn't have to use excessive force to close it. I want a total refund. I paid $758.16 including tax and the white glove delivery fee. I also paid the delivery guys (first recliner) $40 in a tip. Altogether Dunk and Bright owes me $798.16. I want my money back NOW. My primary care provider told me to keep my legs elevated. I have lymphedema. I NEEDED this thing to work. I am disabled and am still recovering from major abdominal surgery. I am very angry. It shouldn't be this hard to get help. This product is defective.

The process of getting furniture from Dunk and Bright was a headache from start to finish. I would…read moreadvise looking at other places if you want your furniture delivered in a timely fashion or you have the expectation of basic communication about your order. I ordered a couch from them in mid September and was told it would be ready at the end of the month. Then i was told the order was never put in. Mistakes happen, no worries. They tell me the couch order is in and it will be ready October 2nd. This date comes and goes and I hear nothing from them. I call and they say it will actually be ready October 9th. Again, this date comes and goes with no update from Dunk and Bright. I have to reach out several more times to get any information on my order and am told it will not be here until November. I understand delays happen--but I am seriously confused why I would have to reach out a total of five times myself (with zero communication from Dunk and Bright at any point letting me know my order was delayed). After all this, they cannot even put the delivery on the porch. I would recommend looking elsewhere where they will communicate with you and have the wherewithal to give you information when your order is delayed multiple times.