Kitchen sink wouldn't drain unless food disposer was turned on. Geno showed up on time as…read morepromised. He power snaked the drain and explained everything. Reasonable fee and great friendly service.

From the owner: Ultimately, what sets us apart from other heating and air conditioning companies is our commitment…read moreto our customers. We're dedicated to providing you with highly efficient heating and cooling at a price you can afford, and that dedication informs every aspect of our business. We take care during every visit to provide the best possible quality of service, and we never leave before the job is done and the job site is clean. In addition to providing top-notch heating and cooling services, we believe in treating our customers with respect. We pledge to arrive on time for every service call, to work diligently throughout our time in your home and to maintain open communication at every stage. Our flat-rate prices enable us to take our time and do the job properly, and you'll never be surprised by the cost of service. We provide accurate estimates up front, and when there's a choice to be made between repair and replacement, we'll work with you to find the best option for your home. Our staff are first-rate, certified HVAC professionals licensed by the state of New York, and we supplement their extensive training with on-the-job learning and professional development seminars. We're always working to expand our knowledge and master the latest methods and best practices, and we bring those cutting-edge techniques straight to your home.

Some time ago they installed a new gas furnace. Not long after the thermostat stopped working…read more yesterday I called for the same thing happened. A no heat call in 50 degree weather usually results in a quick response. I would have to wait five to six days before they could send someone was the message at the end if the day. In all fairness they did suggest another company. But all day without heat to wait another day is bad business. Disappointed and discouraged.

Not so good...I called today (Wednesday) for a hot water heater repair. Short notice, I agree, but…read moreit's a bit of an urgent repair,,,,within the next 24 hours would be great. I didn't expect an appointment for next Monday. Eeeesh.

Prompt, courteous service. Luckily I really didn't have a problem with the boiler, just needed a…read morequick adjustment service & cleaning. Thank you!

Allied Heating and Air is our go to for heating and cooling issues. They respond quickly and they…read moreimmediately setup an appt. They email and text to confirm the appt. and text when the technician is in route. All of the techs we encountered were prompt and courteous.

The units they installed failed after a few weeks and it did take a little too long for them to…read morecome back and fix them. However, they did eventaully return with a full crew and repaired our two units. They were courteous and competent, and we appreciated their good work.

The guys did a great job. They installed a hot water /furnace combo. Cleaned up after installing…read more No complaints.

M&R installed my furnace and A/C 5 Years ago and did an excellent Job. Since then they have…read moremaintained my equipment. Recently my house kept getting cold and thermostat would read 4 degrees below the set temp before the furnace would turn on and when it did, the air flow was weak. So of course I called M&R for service, (Late on a Friday afternoon) . The person who took my call was very pleasant and knowledgeable (Trish). She said she would have someone call me back. Tony B called me right back and asked what was going on, when I explained the symptoms, he thought it might be my Nest thermostat that I had installed a few years ago. I told him I could replace it back to the original thermostat M&R installed 5 yrs ago. He told me to try it and call him back to let him know how it turned out and said they would send their tech out if I ran into problems, or if the fix didn't work. I replaced the Nest thermostat over the weekend and sure enough, it was the Nest giving me the problem. Furnace was immediately back to 100%!... My plan was to get the snow out my driveway monday morning and then call Tony to let him know how things turned out. When I checked my messages, Tony had already called me and left a message asking how things turned out . My opinion is this company is the Real Deal and NOT transactional. They have earned my respect and business. My suggestion to anyone who reads this is give M&R a call and continue to build a relationship with them because they really do care about their customers!!

Had heat venting split and still does not work. The split should have been horizontal not…read morevertical. Overpriced for the work.

This is not a review - it's a warning to the company. I'm in NYC and received a fax from a company…read morepretending to offer my company (a law firm) a line of credit. The cell # is the same as the phone number for your business.

Tony called and I explained my situation. He had me order a part prior to his arrival to save on…read morehim having to go get it and cost me more money. After trying to replace the part it turned out to be more involved and the whole shower handle needed to be replaced. This issue was not due to anything he did, it was just something that was unrepairable. He did have to make a trip to get the handle and it took about 1 1/2 hours to replace and adjust the water temp. The shower now works amazing and I am very happy with the service.

Comfort Technology has given great service for my heating system for past three years. They are…read morevery responsive, explain issues very clearly, and are on top of the changing technology. They've solved problems with my existing service and installed expansions in an addition. I have referred a number of people to them and will continue to do so.

From the owner: Ithaca AC Repairs, Heating Contractor, Heating, Air Conditioning, Indoor Air Quality, Cortland…read moreCounty Air Conditioning, Ithaca Hvac Contractor, Heating Contractor, Air Conditioning, Furnace Repairs, Boiler Repairs, Hvac Contractor, Heat Contractor