I recently had Collis install a new furnace and air conditioning unit, and I could not be more…read moresatisfied with the entire experience. From start to finish, the teams' professionalism, courtesy, knowledge, and integrity truly set them apart. From my very first contact, the sales team was friendly, professional, and never made me feel pressured. They took the time to understand my needs, answered all of my questions thoroughly, and made sure I was completely comfortable throughout the selection process. Their communication and coordination were excellent. The installation team was just as impressive. They were highly skilled, professional, and kept me informed throughout the entire installation process. It was clear that they took pride in their work. Collis lives up to its family reputation for integrity, quality, and genuine care for the customer. I highly recommend Fred F. Collis & Sons Heating and Air Conditioning.

These guys really are the best. Very friendly staff and fast scheduling. The technicians are very…read morethorough and know what needs to be done. They are honest and do not recommend anything that is unnecessary. We had to reschedule our original appointment due to a last minute schedule conflict on our end and the office staff were very understanding and scheduled our air conditioning to be serviced the very next day. Excellent pricing. Just a fantastic company all around!

We are beyond pleased with KPH. They have done heating installation , plumbing installation and…read morerepairs for us for many years. Their work ethic is reliable, on time and very fair prices. Sal is very honest and professional. It's reassuring to know we have someone to call for our emergency and non emergency needs.

They always responded to all of my requests Promptly. Very knowledgeable and clear about advantages…read moreand disadvantages of what I wanted.

The service that was provided was perfectly professionally done.I couldn't ask for anything more.I…read morewould definitely recommend the company. the thing I hate the most.Is that I couldn't give em 6 stars

I needed my furnace replaced. After 3 days of being perked around by other companies, I finally…read morelucked out and found BMR. They were professionals from the initial phone call throughout installation and beyond. I was treated fairly, with respect, installers were excellent, and the owner even called after they were done to ensure everything went well. Highly recommend!

Chet and his team have alway treated my parents with the utmost respect. 30+ years and no…read morecomplaints.

11/3/2019 For unknown reason, at 11:30 PM the pilot light…read moreon my furnace had distinguished. I lit the pilot light and the furnace was operating normal. I assumed that the thermostat was defective and I called OCF on 11/4/2019 at 8:30 AM to schedule an appointment to come to my home to check-out the thermostat and investigate why the pilot light had distinguished. On 11/4/2019 at 9:00 AM, I received a call from the owner informing me that the technician will be at my home between 3:00 PM and 4:00 PM. The technician arrived at 3:40 PM and we went down the cellar to look at the furnace. As we were discussing the issue, the pilot light had distinguished again. The technician had found a small hole / crack in the combustion chamber directly adjacent to the pilot light which allowed air to enter and distinguish the pilot light. Now I have an unsafe condition and the technician would not light the pilot light and he advised me not to light the pilot light again and I complied with his advice. The furnace was installed in "1979" and a few upgrades were completed several years prior to me purchasing the house in Jan. 2019. This was a "no brainer" and I ordered a new furnace. On 11/11/2019 (Veterans Day), two technicians arrived and removed the old furnace and started the installation of the new furnace. 11/13/2019 at 1:00 PM, the installation was complete. The installation and workmanship was professional and neat.

Absolutely would recommend. The owner and his team went above and beyond in every way, and the…read morecost was very reasonable. I will use them every time from here on out. After being shafted days before by another company, they came out and completely fixed my issues at less than 1/5 of the cost. These are good people who care about people.

Clogged sewer drain on a snow storm day. Called me back and the guys were at my house within the…read morehour. ( they actually closed up shop early for the storm ). Cleared the drain in no time. Friendly and courteous crew. Highly recommend them.

While Bob & his son did very good work installing a new junction box on the side of my house, he…read morefailed to tell me of all the leftover junk left behind after the work was completed. This included wiring, nails et al and the old junction box which I had to dispose of myself. Given that I paid more than $2,000 for this work, removal of all this should have been included.

We recently found that the sheathing on the line connecting our electric meter to the breaker panel…read morehad deteriorated and had created an arcing issue. Bob went out of his way to meet with us to plan the repair, and he and his son with another worker did an excellent job of getting all the work done needed to get us reconnected and up to code. We are very greatful for his excellent service!

We live about 30 mins outside of Utica. Adis came out and was on time and kind (this was the only…read morestars he earned). He told us we needed a part for our older model double-oven. He said he'd look for the part and get back to us by the next day. I texted several days later after not hearing back, and he was completely unfamiliar with who I was. He finally called and said that he emailed a company and was waiting for an email back. Then he said he was really busy between "50 calls a day" and an upcoming knee surgery, but he would let me know what response he got back. We never heard back. I later texted that we found a part and would replace it. Come to find out, that part wasn't even the problem! So he took our money as a diagnostic, never folllowed through, and was incorrect on the problem. Hoping this experience was an exception and not the norm.

I would not recommend this company to anyone…read more I was schedule for a repair with a huge window of 9am to 5pm. I spent all day waiting and even called them twice. They never showed up or had the decently to return my calls and give me a status. I finally got a call at 6:30pm from a technician not associated with AEL who agreed to come the next day at 8am

We had a sewage backup on a Sunday. We had someone here within 20 mins of calling. Josh was…read morerespectful, quick and proficient in clearing the problem. Thank you. Very reasonable.

OMG! Labor Day Weekend...needed help with my pump and called these guys after being dissed by the…read morecompany that installed my pump (Amber Water Pros--FYI) Copper City was great, helped me out and I am going to hire them when I close on my new house!!!