On time, friendly and knowledgeable. I felt as I was treated respectfully and given reasonable…read moreoptions and time to make them. Can't recommend Hummingbird enough

Vega, a co-owner, reached out to me and apologized for the price I was quoted. She thinks I was…read morequoted inaccurately due to a communication error but wasn't exactly sure. She offered to have the job done at a more affordable price but I had already finished the job myself. She was extremely pleasant and offered their 1 year membership for the inconvenience.

Made a service appointment 5 days in advance, no one showed up or called to advise of schedule…read morechanges. I rearranged my schedule to be home for my appointment and could not rearrange again for another potentially unreliable appointment. I understand emergencies happen and service calls need to be rescheduled but I was never notified and wasted half of my day waiting for a no-show.

If you are looking for a heating; cooling & insolation company that can do honest work without…read moreworrying about being sold on items you may not need or do not want, I would recommend Fred F. Collis & Sons. After working with energy advisor Aaron, my complicated project was completed on time and on budget. The team at Collis works well together. They have many years of work experience ensuring you will receive the best results for your project.

Called late afternoon in search of help to troubleshoot and repair my mothers home outside of Utica…read moreand received very professional, polite and timely service. Took care of my mothers HVAC same night, fixed it up, cleaned it out and got her property back the way it should. Turns out he also was able to take care of a neighbor too!! Fee for service call and repair was absolutely beyond fair. The service, timeliness and professionalism sets this company apart and a 5 star rating- add in the great value and personal care and they set the example of what family owned business is all about! Thank you!

Mirzet came out to perform maintenance on our boiler and was incredibly professional and thorough…read more He was kind and patient with our questions and even noticed an unrelated issue with our plumbing. He did an excellent job and he really knows his stuff. I highly recommend him for any of your HVAC needs.

Great experience. Cannot say enough about the quick response, efficient service and work ethic that…read moremost have left in the past. With the old weather threatening, I discovered I needed a new furnace in the home I had just purchased. After calling One Stop I was given an appt the next day, a price that was very agreeable to myself and my spouse, and a new furnace all within 48 hours! Wow, it's as though the old days of customer service actually matters with this company! Great owner and staff that were truly pleasant and a delight. Thank you so much guys for my toasty warm home. I strongly recommend you call them first if you need new or service of any kind. They were wonderful.

I do not recommend them because they came and gave me free installation through the state program…read moreand totally destroyed my floors and won't take accountability for it.

Had a furnace issue and I called Standard who responded very quickly and diagnosed the problem…read more They ordered a part, installed it and my furnace works great. Our installer was very professional and knowledgeable.

M&R installed my furnace and A/C 5 Years ago and did an excellent Job. Since then they have…read moremaintained my equipment. Recently my house kept getting cold and thermostat would read 4 degrees below the set temp before the furnace would turn on and when it did, the air flow was weak. So of course I called M&R for service, (Late on a Friday afternoon) . The person who took my call was very pleasant and knowledgeable (Trish). She said she would have someone call me back. Tony B called me right back and asked what was going on, when I explained the symptoms, he thought it might be my Nest thermostat that I had installed a few years ago. I told him I could replace it back to the original thermostat M&R installed 5 yrs ago. He told me to try it and call him back to let him know how it turned out and said they would send their tech out if I ran into problems, or if the fix didn't work. I replaced the Nest thermostat over the weekend and sure enough, it was the Nest giving me the problem. Furnace was immediately back to 100%!... My plan was to get the snow out my driveway monday morning and then call Tony to let him know how things turned out. When I checked my messages, Tony had already called me and left a message asking how things turned out . My opinion is this company is the Real Deal and NOT transactional. They have earned my respect and business. My suggestion to anyone who reads this is give M&R a call and continue to build a relationship with them because they really do care about their customers!!

Had heat venting split and still does not work. The split should have been horizontal not…read morevertical. Overpriced for the work.

The place to call if you like being insulted. Nasty, nasty, nasty man. He belittles others work…read morewithout even seeing it. Plus instead of typical $100 per hour, he charges $275. He also owns Scharf Plumbing. He has a 'I don't give a shit attitude'. Also read Angela S's review here.

Don't think I've ever been talked to by a salesperson like that before, except once when I was…read moretrying to buy a brand new car. I proceeded to leave that dealership and go buy a car from another. And I'll be doing the same here. Didn't even get a chance to discuss their product or options because he was basically trying to talk me out of going with them, not even sure why he called me back because he obviously wasn't interested in selling me anything. I don't know if I sound young on the phone, but he talked to me like I was about 10 years old. I'm extremely knowledgeable about the system we are looking to get put in and also extremely serious about buying a system. And even if we weren't they should not talk to ANYONE like that because of age or gender or whatever his reason for talking to me like that was. Just plain ignorance. I grew up with three older brothers and none of them ever talked to me like that or any other woman for that matter. Perhaps he needs to take some lessons from them. Shame on him!

Excellent service. Excellent knowledge of heating systems and options. Very professional and…read moretrustworthy. Needed a little extra help and he came the very same day we called.