Dino came right out and diagnosed the issue with the HVAC system. We discussed options and best…read moreprice. Part took a few days to get here but Dino came right back over as soon as it was delivered. I will definitely call on him again if I need assistance. Great work, service and communication.

From the owner: Combat any climate with our HVAC services, designed to keep you comfortable no matter the season.read more

This is the most unprofessional service provider I've encountered! Two weeks ago he repaired an AC…read moreunit at my rental property. When he called for payment, I told him I needed an invoice first. I returned his call to again to request an invoice. He claimed he "didn't really" get my call but the very next day showed up at my tenant's house and threatened to remove the unit for non-payment without even calling me first! I again explained I wasn't paying without an invoice. He finally sent one, and I paid the same day. I was never avoiding payment just following basic business practices. Threatening a tenant after only two weeks before sending your own invoice is unacceptable! I would never use this company again and do not recommend them.

Mirzet came out to perform maintenance on our boiler and was incredibly professional and thorough…read more He was kind and patient with our questions and even noticed an unrelated issue with our plumbing. He did an excellent job and he really knows his stuff. I highly recommend him for any of your HVAC needs.

Called late afternoon in search of help to troubleshoot and repair my mothers home outside of Utica…read moreand received very professional, polite and timely service. Took care of my mothers HVAC same night, fixed it up, cleaned it out and got her property back the way it should. Turns out he also was able to take care of a neighbor too!! Fee for service call and repair was absolutely beyond fair. The service, timeliness and professionalism sets this company apart and a 5 star rating- add in the great value and personal care and they set the example of what family owned business is all about! Thank you!

The service that was provided was perfectly professionally done.I couldn't ask for anything more.I…read morewould definitely recommend the company. the thing I hate the most.Is that I couldn't give em 6 stars

I needed my furnace replaced. After 3 days of being perked around by other companies, I finally…read morelucked out and found BMR. They were professionals from the initial phone call throughout installation and beyond. I was treated fairly, with respect, installers were excellent, and the owner even called after they were done to ensure everything went well. Highly recommend!

M&R installed my furnace and A/C 5 Years ago and did an excellent Job. Since then they have…read moremaintained my equipment. Recently my house kept getting cold and thermostat would read 4 degrees below the set temp before the furnace would turn on and when it did, the air flow was weak. So of course I called M&R for service, (Late on a Friday afternoon) . The person who took my call was very pleasant and knowledgeable (Trish). She said she would have someone call me back. Tony B called me right back and asked what was going on, when I explained the symptoms, he thought it might be my Nest thermostat that I had installed a few years ago. I told him I could replace it back to the original thermostat M&R installed 5 yrs ago. He told me to try it and call him back to let him know how it turned out and said they would send their tech out if I ran into problems, or if the fix didn't work. I replaced the Nest thermostat over the weekend and sure enough, it was the Nest giving me the problem. Furnace was immediately back to 100%!... My plan was to get the snow out my driveway monday morning and then call Tony to let him know how things turned out. When I checked my messages, Tony had already called me and left a message asking how things turned out . My opinion is this company is the Real Deal and NOT transactional. They have earned my respect and business. My suggestion to anyone who reads this is give M&R a call and continue to build a relationship with them because they really do care about their customers!!

Had heat venting split and still does not work. The split should have been horizontal not…read morevertical. Overpriced for the work.

Know that we are not related to, or personal friends of, Harry Gee or any employee at Country…read moreSuburban. This is an objective review. 7/13: bought a new HVAC from Country Suburban - very satisfied in all ways price, instillation, professionalism, and follow-up 11/14: electronic malfunction of motor - very quick, professional fix could not have been better 10/19: two days ago the heat function of our HVAC did not work - again very quick response and professional repair. This was a somewhat complicated issue that Harry Gee took immediate charge of and resolved perfectly. It's easy to write a warm and fuzzy commercial. The "rubber meets the road" when the customer needs the attention that is claimed. Harry Gee and his techs absolutely took care of us and clearly demonstrated their sincere caring for their customer. Tech Mike Murray was outstanding ... very knowledgeable and committed to get the job done right, even late at night. Techs Mirzet and Miller were great investigators and superior customer advocates. Our most sincere appreciation to Harry Gee and his team for covering our backs. John & Jo Giacovelli

Don't walk, run away! I would never recommend Country Suburban and sons to anybody!…read moreHarry Gee quoted a new Lennox heat pump system for $8400. Nick supervised the install. Due to lacking one extra inch above the furnace they installed a 30% smaller coil than they specified in the quote. Since the day they installed it, it did not work in heat mode. The pump would lock up due to over pressure. I pointed out they could have removed some of the 6 inches of blocks underneath the furnace that would have given the space required to put the proper Lennox approved coil in instead they just drained some of the Freon to reduce the pressures way below specifications, so the compressor would not lock up in heat mode. Now the pressures are way low and the non-approved smaller coil which, according to Lennox , voids the Lennox warranty. So now I have a 3 ton system that draws the electricity of a 3 ton system and doesn't even give me the heat of a 2 ton system. When offering them a solution to repair it with the correct coil and lowering the furnace, they refused, he said it worked good enough. So I took them to Small Claims Court. Country Suburban hired a lawyer to fight me in Small Claims Court. I think they spent more money on their lawyers than it would've cost to fix the issue. I was in business for over 35 years and I always took care of my customer's even if it would cause us to lose money in the end. A happy customer is good advertising and unhappy customer is devastating. I would look at it as a tax right off. I guess Country Suburban has not learned that one yet.

I have been a client of Allied heating and AC for 6 yrs. I had been with Collis a number of years…read moreprior. In my opinion there is no comparison! Allied installed my AC a few years ago and more recently a Trane furnace. I am more than satisfied with the products and employees from installation to maintenance. Great people skills combined with professionalism. I'm happy to refer Allied and having their Maintenance Plan has worked out very well including the perks ! Sue E.

Prompt, courteous service. Luckily I really didn't have a problem with the boiler, just needed a…read morequick adjustment service & cleaning. Thank you!

I don't even know where to begin regarding the disappointment, frustration and lack of…read moreprofessionalism I've experienced with this company. After expressing my concerns with the owner Jennifer Keida, I've yet to receive any feedback from her after sending numerous texts, emails, phone calls and photos relating to the completion of the new HVAC Rheem system recently installed outside my home. After the initial job was rescheduled, her team proceeded ten days later which put us in the middle of historic heat and an historic cold wave, back-to-back, in upstate NY. It all started when her technicians burnt out the wires to my furnace and never told me, so when I went to put the heat on the furnace didn't work and they knew that when they left the job. After it was inspected and validated that the wires were burnt out because they HVAC system overpowered my furnace, they had to remove the old furnace, which was weeks later and install a new furnace, but they never installed a return on the system. Air was now circulating from my raw basement throughout my home triggering a black mold situation up my walls. This was after they placed the unit practically up against my building where we were doing work, after specifically requesting that it be centered outside the back of my home. They also left all the hardware to the unit unprotected. I've emailed Jenn the owner many times and supplied photos to her and her employees with zero response. I now have to seek out alternative measures to correct the failures of her and her team. The least she could have done was replied to my emails, taking accountability and offering up suggestions on how to go about the black mold situation. I would have also liked to know when they were going to install the return on the furnace. Instead, she has offered no remedy for the actions of her technicians' incompetence. If I could have given them zero stars, I would have preferred that. I began working with this company in mid-March, it's now July. I wouldn't recommend this company, not only because they are negligent but because they also tried charging me for their mistake by offering to remove the new AC unit and putting it where it belonged in the first place. Even the smaller details like placing the wire from the thermostat around the door had to be supervised the second time because they carelessly stapled it to my walls the first time instead of neatly around the door and it fell down, so it hung for a couple of weeks adding to my frustration. I would never recommend using this company, it's poorly managed, they lack accountability, competence and respect for their customers.

I do not recommend them because they came and gave me free installation through the state program…read moreand totally destroyed my floors and won't take accountability for it.

I can't even count how many times Mark and Thermo Heating has responded to emergencies for me and…read moremy family and rescued us with a smile. About 10 years ago, on a cold December morning, we woke up to no heat. I called Thermo Heat, and Mark showed up within hours, and by mid-afternoon, we had a new furnace installed. Yesterday, my daughter and her husband came home from work to a 50 degree and dropping house. With temperatures expected to go to 5 below zero, I told her to quickly call Thermo Heat to have the furnace checked out. After spending 20 minutes on the phone with my son in law, walking him through possible quick fixes, Mark went to their house after 5:00 PM, found the problem, had to go home for a soldering iron, came back and had the furnace fixed and running by 8:00 PM. In between these two incidents, he's come over several other times for new hot water tanks, broken toilets, broken refrigerator water line, and has also installed another emergency furnace for my sister-in-law, saving her $500 on an estimate from another company. Nothing but good things to say about Thermo Heat. Extremely reliable , dependable, fast, reasonable prices. It's hard to find someone you can depend on in an emergency, but Mark has come through countless times whenever we need him. Thanks.

From the owner: Are you looking to purchase fuel for your home or residence? Look no further. We have the propane,…read moregasoline, diesel and more at our fingertips. Need HVAC or heating and cooling services too? We also do work in these areas. Call today for an estimate.

I hired Angelo Chiodo to check my air conditioning unit today. I had a young technician named…read moreMakyah come to check over the outside & indoor unit. He was very knowledgeable, answered all my questions, was very respectable & informed me to keep track on replacing my filters on my calendar. It definitely made sense for my filter was way to clogged to be doing it's work like it should. It now is on my calendar every 3 months to remind me. I have never been disappointed in having Angelo Chiodo for many years. When I called the clerk on the phone was quick to set up my appointment also. They are very trustworthy at a very fair price as well. My sincere thanks!!!

If you have a boiler furnace, do NOT hire Angelo Chiodo to do any work on it. They do not appear to…read morehave expertise with boilers. I had them do yearly servicing on the boiler for the last three years and then had them repair it in February - March 2026 when there was a problem with very low heat. The problem was not correctly addressed. At no time did they check to determine that most of the water had drained out of the boiler. They said I needed a new aquastat and replaced it but set it to 200 degrees (about 40 degrees higher than needed). When I had a technician from a company that knows how to service boilers look at it, the inside was very dirty (had not been getting regular cleaning, although I had paid for maintenance each fall). He discovered that the water had drained out, that it needed flushing, and has repaired the boiler.