Called late afternoon in search of help to troubleshoot and repair my mothers home outside of Utica…read moreand received very professional, polite and timely service. Took care of my mothers HVAC same night, fixed it up, cleaned it out and got her property back the way it should. Turns out he also was able to take care of a neighbor too!! Fee for service call and repair was absolutely beyond fair. The service, timeliness and professionalism sets this company apart and a 5 star rating- add in the great value and personal care and they set the example of what family owned business is all about! Thank you!

The service that was provided was perfectly professionally done.I couldn't ask for anything more.I…read morewould definitely recommend the company. the thing I hate the most.Is that I couldn't give em 6 stars

I needed my furnace replaced. After 3 days of being perked around by other companies, I finally…read morelucked out and found BMR. They were professionals from the initial phone call throughout installation and beyond. I was treated fairly, with respect, installers were excellent, and the owner even called after they were done to ensure everything went well. Highly recommend!

M&R installed my furnace and A/C 5 Years ago and did an excellent Job. Since then they have…read moremaintained my equipment. Recently my house kept getting cold and thermostat would read 4 degrees below the set temp before the furnace would turn on and when it did, the air flow was weak. So of course I called M&R for service, (Late on a Friday afternoon) . The person who took my call was very pleasant and knowledgeable (Trish). She said she would have someone call me back. Tony B called me right back and asked what was going on, when I explained the symptoms, he thought it might be my Nest thermostat that I had installed a few years ago. I told him I could replace it back to the original thermostat M&R installed 5 yrs ago. He told me to try it and call him back to let him know how it turned out and said they would send their tech out if I ran into problems, or if the fix didn't work. I replaced the Nest thermostat over the weekend and sure enough, it was the Nest giving me the problem. Furnace was immediately back to 100%!... My plan was to get the snow out my driveway monday morning and then call Tony to let him know how things turned out. When I checked my messages, Tony had already called me and left a message asking how things turned out . My opinion is this company is the Real Deal and NOT transactional. They have earned my respect and business. My suggestion to anyone who reads this is give M&R a call and continue to build a relationship with them because they really do care about their customers!!

Had heat venting split and still does not work. The split should have been horizontal not…read morevertical. Overpriced for the work.

The team installed a new boiler and radiators as well as electric base board heat in my attic…read more The team was very professional and were very pleasant to work with. Harry was very responsive and helpful when I had a question. I would recommend Country Suburban if you need any of the services they offer.

Came out due to no hot water and no heat. Replaced an expensive non-warrantied part without asking…read moreor even telling me. Charged me $500. I have called 3 times and no one has decency to call back. RUN, don't walk away from this company. In my opinion they are unethical.

Prompt, courteous service. Luckily I really didn't have a problem with the boiler, just needed a…read morequick adjustment service & cleaning. Thank you!

Allied Heating and Air is our go to for heating and cooling issues. They respond quickly and they…read moreimmediately setup an appt. They email and text to confirm the appt. and text when the technician is in route. All of the techs we encountered were prompt and courteous.

I do not recommend them because they came and gave me free installation through the state program…read moreand totally destroyed my floors and won't take accountability for it.

Andy came to my house thru a snowstorm and fixed my heat that had been busted for a week and didn't…read moreeven charge me! Thank you for your kindness to an old widow God bless y'all

I can't even count how many times Mark and Thermo Heating has responded to emergencies for me and…read moremy family and rescued us with a smile. About 10 years ago, on a cold December morning, we woke up to no heat. I called Thermo Heat, and Mark showed up within hours, and by mid-afternoon, we had a new furnace installed. Yesterday, my daughter and her husband came home from work to a 50 degree and dropping house. With temperatures expected to go to 5 below zero, I told her to quickly call Thermo Heat to have the furnace checked out. After spending 20 minutes on the phone with my son in law, walking him through possible quick fixes, Mark went to their house after 5:00 PM, found the problem, had to go home for a soldering iron, came back and had the furnace fixed and running by 8:00 PM. In between these two incidents, he's come over several other times for new hot water tanks, broken toilets, broken refrigerator water line, and has also installed another emergency furnace for my sister-in-law, saving her $500 on an estimate from another company. Nothing but good things to say about Thermo Heat. Extremely reliable , dependable, fast, reasonable prices. It's hard to find someone you can depend on in an emergency, but Mark has come through countless times whenever we need him. Thanks.

From the owner: Are you looking to purchase fuel for your home or residence? Look no further. We have the propane,…read moregasoline, diesel and more at our fingertips. Need HVAC or heating and cooling services too? We also do work in these areas. Call today for an estimate.