They all showed a Spirit of professional care and concern toward me. I would give a recommendation…read moreto those who ask whom I am connected to. Internationally, nationally and locally. They show and move with a great team Spirit. HyTechQualityPestControl Co. Inc. Keith Michael Johnson C.O. O. HyTechQualityPestControl Co. Inc. Keith Michael Johnson C.O.O. (GODS humble steward and servant)

Wonderful from start to finish. Most urgent cares are pretty bad but here the staff was incredible…read more Very attentive and caring to my needs. Great "bed side" manner. I will definitely come back here the next time I am in need. Much better than my last visit here

Had a great experience during my visit. The quality of care was extensive. The doctor spent a good…read moreamount of time understanding my ailments. Making an appointment was super easy and check-in was even easier. Time to wait was minimal, possibly because I was one of the first appointments of the day. The doctor was diligent in providing the best care. I highly recommend trying the Little Clinic instead of the other options out there.

I'd been in pain the week prior and went to the ER. They didn't find anything. The pain comes back…read moreand I go to The Little Clinic. Ms. Mukhamedova knew exactly what was wrong. She asked all the right questions and got to a preliminary diagnosis pretty quickly. She gave me a referral and after further tests, it was confirmed. She saved me a lot of time, headache and further pain. Getting an appointment was easy and it was a blessing. Thank you!

Never go here i came here to get an infected wound checked and have been sitting here for 3 hours…read morenow. I will never come back here i dont even trust what they told me. Never ever go to this place for health care. The pharmacy is fine here.

Have an appointment. Was the next patient on the list, they called the next one down???? We had a…read more10:50, it is now 11:30. Not sure what is happening.

The tvs are blasting in the waiting room so if you are feeling poorly that's not going to help…read more The receptionist was fine albeit curt. The lab tech who took my vitals asked me if I wanted to see a Dr (what??) and also didn't understand when I said I didn't know the date of my last period because I had a hysterectomy years ago. He asked me what a hysterectomy was. So yeh. The Dr came in without so much as a "hello" or "kiss my a**". This guy mumbles or has such a thick accent that I couldn't understand a word he said so I waited until he printed out the little directions to see what his diagnosis was and what to do about it. Total cluster. I should have waited to see a real doctor during the week I suppose. Also they printed out something about high blood pressure for me. My blood pressure was 121/66 -?

We have used this facility for 20 years. They haven't cleaned or remodeled since so the cleanliness…read morehas dissolved quite a bit. Another issue is the staff taking up all the close parking spots negating customers to having to park farther away. Not good for customer service. If you don't care about pt's before you get to work, you're not gonna care for them inside.

9 am on a Sunday and no one opened clinic. Unreliable hours. Not impressed. Called phone number to…read moretry to get more information but the hours were listed as 8:30 to 4 talked to a live person at the Hull street location who did not know why the Charter Colony location was not open. Left and went to another urgent care.

The young lady running the desk could not have been more uninterested in her job…read more The nurse practitioner, while pleasant, didn't listen to any of the medical history I provided (as evidenced by the paperwork I left subsequently left with), misdiagnosed a fairly common condition that could easily be resolved with a standard prescription. Instead prescribed antibiotics (grossly over-prescribed). Ended up having to schedule a 2nd visit with a "real" doctor who did indeed prescribe the necessary remedy. I think my time would have been better spent consulting a random toddler in the grocery store.

This has always been a little hidden urgent care gem. The people are usually very nice and the…read moreplace is pretty empty. The perfect spot for when you are sick and want to get in and out without waiting. They also offer appointments. So I made a Sunday appointment and 15 minutes later I received a call back, that the establishment did not have a provider on staff for the day (ie: doctor etc). Ok no Sunday help for me. I was able to reschedule for the morning. The waiting room was virtually empty and I still had to wait 35 minutes from my appt time before I could meet with the nurse. But once you are back there, things roll fast. And they have some of the best Drs. So even though you will wait, even with an appt... it's a great place to go when you are sick

Do not go here they will just rip you off for money. No one there should be allowed to practice any…read moretype of medicine definitely bottom of the barrel people and Dr's who can't get a job at a real office. I went in for my dot physical they scheduled it went threw the whole process to find out the Dr that was in that day doesnt do them, I was told to come back two days later to see the Dr who does. I was told I wouldn't be charged for two visits since it was their mess up. We'll wouldn't you know now I payed for the first and second visit $200 for a dot physical that should have been $100 and done in one day.

Have been a patient for 20 years. Dr. Decker and staff are knowledgeable, caring and professional…read more They take the time necessary to listen to you and then provide the counseling and/or medication required.

I gave one star only because there isn't an option for zero…read more Family Practice Associates was my primary care provider for the past six years--and prior to that, I was a patient there for another seven years. Unfortunately, my most recent experience ended that relationship. During a recent visit with a PA (whom I was seeing for the first time), he relied on lab results that were over 15 months old to conclude that I needed to be placed on a statin and switched to a different blood pressure medication. What was particularly concerning was the complete lack of a measured, evidence-based approach. A reasonable starting point would have been: "Your last labs showed elevated cholesterol--let's order updated labs to see where things stand today and then discuss next steps." Instead, the conclusion was immediate: I should begin a statin. For context, I scheduled the appointment simply to refill my blood pressure medication and request updated labs to evaluate several health markers I've been actively working to improve over the past year. Without asking how my current medication was working, the PA stated he wanted to switch me off Losartan--apparently unaware that another physician in the same practice had already adjusted my medication two years ago with excellent results and zero side effects. When I pointed out that the lab data was outdated and that I preferred to obtain current labs before making medication changes--particularly starting a statin--I was subsequently dismissed as a patient. Not for nonpayment, not for disruptive behavior, but for questioning a recommendation and asking for updated clinical data. Professionalism: none. Bedside manner: unacceptable. A special acknowledgment goes to the "Practice Manager" for finalizing what was already set in motion. The approach to patient care, clinical judgment, and basic professionalism here is deeply lacking. There are far better providers in the area worthy of a patient's trust and investment.

Ordered the steak quesadilla, meat and veggies were alright but lots to be desired in the cheese…read moredepartment. Way too much of it and not cooked enough. Also not very flavorful. Visited the hospital because my mom got a hernia. Doctor squeezed her hernia and proceeded to say it wasn't bad and for it to be taken care of later, by that time it strangled itself and she had to get part of her intestine removed. That hernia is the second worst pain she's felt in her life; up there with intussusception. Worse than childbirth. Wish they listened to her screams of agony or put a little more effort into their steak quesadillas.

I am caregiver for an 85 year old man who recently began displaying all the symptoms of a severe…read moreUrinary Tract Infection; confusion, loss of balance, urinating a strong, dark, urine. He has issues with dehydration. He took a fall this week and twice last week. I am only part time. The squad came and took him to this dump. He has been in there since this past Monday with no real answers. First they were looking at normal pressure hydrocephelas, where cerebral spinal fluid backs up, and begins creating neuromuscular issues, such as with balance, gait, mobility, and mental processing. We were told a small shunt would solve the issue, confirming it would be determined with a spinal tap. Upon visiting yesterday, he was NPO, which we thought meant he was scheduled for the procedure. He also had an MRI to rule out any cerebral issues or seeing if the falls did any damage. Now, they seemed more concerned about his cervical spine and doing some overpriced surgery that could kill him, while completely ignoring any of the neurological issues previously discussed. Aside from that, he had a few accidents after they removed the Foley Catheter and his current inability to feel urination or defecation until it is too late. He was bullied by an overnight nurse for pooping on himself twice, and they are withholding fluid and food for no reason. No procedure has been scheduled, giving cause for starving him and making his dehydration worse. I hate all things Bon Secours. They almost killed me in 2017 in Mary Immaculate in Newport News, Virginia, after telling them I had a previous bad experience with nerve blocks. I had a reaction to the on-board Scalene nerve block that sent me into liver failure. This place sucks. It may look like a nice place, but it's a sh*t hole. If you love your family, take them to Chippenham or Johnston-Willis.

Healthcare and staffing has deteriorated over the years I have been there. Many years ago when I…read morestarted there with Dr Susan Scharf, the care and attention to detail was wonderful. There is no assistance offered by staff to transition to another practice. Very unprofessional way to run a practice

BEST EVER! It is comforting to know that my doctor and…read morestaff is always looking out for me, and that I can see her when I need to. The ultimate in medical care, and access to specialists that are the best of the best! Yes, there is a membership fee, but I am glad to pay for the assurance that my medical team is there for any health concerns that may arise. Highly recommend!

8/9/2025 chester Emergency room I have Ehlers Danlos…read moreSyndrome. I came in at 1am in extreme pain. They gave me Toradol and a muscle relaxer. The pain was still not controlled, and when I told the dr I was still in pain he started treating me like a drug seeker "we will not be giving you opioids tonight." Then when I got tired of his smart aleck attitude I asked him if he treated everyone this way. He just kept repeating "do you have any other questions?" Over and over. Then I'd ask him one and he would ask me "do you have any other questions?" I asked him why was he talking to me like a robot. I Then asked to speak to a patient advocate because I knew he was stereotyping me and refusing to treat my pain in an appropriate way. With a smirk on his face he said "it's the middle of the night on a Friday, no one's here but me." Then he walked out. His name was Dr (I use that title loosely) Jeffrey Mason. I will be contacting a patient advocate on Monday and reporting the way he degraded me. The charge nurse and all the other nurses there advocated for me but he wouldn't budge. It was weird. They saw the pain I was in. All he saw was what he wanted to see. People like HIM should not be Dr's.

While never a fun experience to go to a hospital or emergency center, the staff at Bon Secours was…read moreas pleasant as could be. We were greeted with a friendly face at reception, followed by a full team is staff who assessed what tests were needed and took action. Dr. Jones and nurses were so very attentive. They listened even though they were definitely busy. Thanks to the staff and their treatment, my Mother's head pain was significantly reduced to a tolerable level. Thank you, Bon Secours staff.