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    Bon Secours

    1.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    1 year ago

    There is no care or concern for patients here. Horribly insensitive, bureaucratic, and dishonest about care available and administered.

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    9 months ago

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    AFC Urgent Care Midlothian - Urgent Care

    AFC Urgent Care Midlothian

    1.8(46 reviews)
    2.0 mi

    This has always been a little hidden urgent care gem. The people are usually very nice and the…read moreplace is pretty empty. The perfect spot for when you are sick and want to get in and out without waiting. They also offer appointments. So I made a Sunday appointment and 15 minutes later I received a call back, that the establishment did not have a provider on staff for the day (ie: doctor etc). Ok no Sunday help for me. I was able to reschedule for the morning. The waiting room was virtually empty and I still had to wait 35 minutes from my appt time before I could meet with the nurse. But once you are back there, things roll fast. And they have some of the best Drs. So even though you will wait, even with an appt... it's a great place to go when you are sick

    Do not go here they will just rip you off for money. No one there should be allowed to practice any…read moretype of medicine definitely bottom of the barrel people and Dr's who can't get a job at a real office. I went in for my dot physical they scheduled it went threw the whole process to find out the Dr that was in that day doesnt do them, I was told to come back two days later to see the Dr who does. I was told I wouldn't be charged for two visits since it was their mess up. We'll wouldn't you know now I payed for the first and second visit $200 for a dot physical that should have been $100 and done in one day.

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    Family Medicine

    Family Practice Associates - Scott Trawick, MPAS, PA-C

    Family Practice Associates

    2.5(28 reviews)
    2.7 mi

    I love this place! Best service I've ever received at a dr'a office. Today I had a unique…read moreexperience. My pharmacy was giving the run around about a prescription. So I called my physician (nurse) Rachael Martin (incredibly awesome at what she does and always positive - love her energy). I spoke with her assistant, Jen. Jen is also very helpful and great at her craft! Jen did exactly what she was supposed to do but the pharmacy still got it wrong....so I had to call the dr's office back. I was going on a hurry so I asked the lady (Dianne) if she could get in touch with Jen to work this out..::Dianne paged or called Jen - but Jen didn't answer because she was busy. So Dianne went out of her way to find Jen and tell her the ongoing issue. Then Jen proceeded to call the pharmacist. This isn't a one off experience...no - I've never had this exact same issue but the doctors, the receptionists, the nurses and assistants have always gone out of their way to help, smile, and just do whatever they could to help. I recommend this doctors office and specifically Rachael Martin and Jen! Awesome team.

    I gave one star only because there isn't an option for zero…read more Family Practice Associates was my primary care provider for the past six years--and prior to that, I was a patient there for another seven years. Unfortunately, my most recent experience ended that relationship. During a recent visit with a PA (whom I was seeing for the first time), he relied on lab results that were over 15 months old to conclude that I needed to be placed on a statin and switched to a different blood pressure medication. What was particularly concerning was the complete lack of a measured, evidence-based approach. A reasonable starting point would have been: "Your last labs showed elevated cholesterol--let's order updated labs to see where things stand today and then discuss next steps." Instead, the conclusion was immediate: I should begin a statin. For context, I scheduled the appointment simply to refill my blood pressure medication and request updated labs to evaluate several health markers I've been actively working to improve over the past year. Without asking how my current medication was working, the PA stated he wanted to switch me off Losartan--apparently unaware that another physician in the same practice had already adjusted my medication two years ago with excellent results and zero side effects. When I pointed out that the lab data was outdated and that I preferred to obtain current labs before making medication changes--particularly starting a statin--I was subsequently dismissed as a patient. Not for nonpayment, not for disruptive behavior, but for questioning a recommendation and asking for updated clinical data. Professionalism: none. Bedside manner: unacceptable. A special acknowledgment goes to the "Practice Manager" for finalizing what was already set in motion. The approach to patient care, clinical judgment, and basic professionalism here is deeply lacking. There are far better providers in the area worthy of a patient's trust and investment.

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    Bon Secours St. Francis Watkins Centre - Patient room

    Bon Secours St. Francis Watkins Centre

    2.4(24 reviews)
    1.7 mi

    8/9/2025 chester Emergency room I have Ehlers Danlos…read moreSyndrome. I came in at 1am in extreme pain. They gave me Toradol and a muscle relaxer. The pain was still not controlled, and when I told the dr I was still in pain he started treating me like a drug seeker "we will not be giving you opioids tonight." Then when I got tired of his smart aleck attitude I asked him if he treated everyone this way. He just kept repeating "do you have any other questions?" Over and over. Then I'd ask him one and he would ask me "do you have any other questions?" I asked him why was he talking to me like a robot. I Then asked to speak to a patient advocate because I knew he was stereotyping me and refusing to treat my pain in an appropriate way. With a smirk on his face he said "it's the middle of the night on a Friday, no one's here but me." Then he walked out. His name was Dr (I use that title loosely) Jeffrey Mason. I will be contacting a patient advocate on Monday and reporting the way he degraded me. The charge nurse and all the other nurses there advocated for me but he wouldn't budge. It was weird. They saw the pain I was in. All he saw was what he wanted to see. People like HIM should not be Dr's.

    While never a fun experience to go to a hospital or emergency center, the staff at Bon Secours was…read moreas pleasant as could be. We were greeted with a friendly face at reception, followed by a full team is staff who assessed what tests were needed and took action. Dr. Jones and nurses were so very attentive. They listened even though they were definitely busy. Thanks to the staff and their treatment, my Mother's head pain was significantly reduced to a tolerable level. Thank you, Bon Secours staff.

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    Bon Secours St. Francis Watkins Centre - Labs

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    Bon Secours St. Francis Watkins Centre - Dr. John Hennessey IV, MD  The COVID Shot does not protect against infection or transmission and there was never any evidence that it did.

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    Bon Secours - urgent_care - Updated May 2026

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