8/9/2025 chester Emergency room I have Ehlers Danlos…read moreSyndrome. I came in at 1am in extreme pain. They gave me Toradol and a muscle relaxer. The pain was still not controlled, and when I told the dr I was still in pain he started treating me like a drug seeker "we will not be giving you opioids tonight." Then when I got tired of his smart aleck attitude I asked him if he treated everyone this way. He just kept repeating "do you have any other questions?" Over and over. Then I'd ask him one and he would ask me "do you have any other questions?" I asked him why was he talking to me like a robot. I Then asked to speak to a patient advocate because I knew he was stereotyping me and refusing to treat my pain in an appropriate way. With a smirk on his face he said "it's the middle of the night on a Friday, no one's here but me." Then he walked out. His name was Dr (I use that title loosely) Jeffrey Mason. I will be contacting a patient advocate on Monday and reporting the way he degraded me. The charge nurse and all the other nurses there advocated for me but he wouldn't budge. It was weird. They saw the pain I was in. All he saw was what he wanted to see. People like HIM should not be Dr's.

While never a fun experience to go to a hospital or emergency center, the staff at Bon Secours was…read moreas pleasant as could be. We were greeted with a friendly face at reception, followed by a full team is staff who assessed what tests were needed and took action. Dr. Jones and nurses were so very attentive. They listened even though they were definitely busy. Thanks to the staff and their treatment, my Mother's head pain was significantly reduced to a tolerable level. Thank you, Bon Secours staff.

I will NEVER GO HERE AGAIN…read more My son is disabled and they threatened to call the police on him when he was returning my brace. DO NOT GO HERE IF YOU HAVE A DISABILITY. Improper fit for a $200.00 knee brace that slid to my ankle and became a trip hazard. Went back the next day with the brace and a letter. I asked my son to bring it inside because my torn Miniscus was burning. They would not take it, wouldn't let him leave it, called it " his trash", threatened to call the police. He ran out of there. The bag with the brace had a letter in it from me. I told my son to throw it on the sidewalk in front of the clinic. I was in severe pain and didn't drive 30 minutes for this. I had already found one I got 18 months ago in Blacksburg. It stays up. They changed my Ortho Doctor appointment to that I had in 4 days to March. It has been two weeks of excruciating pain already. The Diclofenac pills that the physician assistant ordered do NOTHING. It hurts worse. Inconsistent care quality. I had made a plan with the Ortho Virginia knee department to go to Ortho On Call first and the see a real doctor in a few days. They pushed my appointment back 2 1/2 weeks! I changed it back to the same day myself. Useless.

Quick service and diagnosis, great treatment plan, and was on my way. Thank you for your help!!read more

Had a great experience during my visit. The quality of care was extensive. The doctor spent a good…read moreamount of time understanding my ailments. Making an appointment was super easy and check-in was even easier. Time to wait was minimal, possibly because I was one of the first appointments of the day. The doctor was diligent in providing the best care. I highly recommend trying the Little Clinic instead of the other options out there.

I'd been in pain the week prior and went to the ER. They didn't find anything. The pain comes back…read moreand I go to The Little Clinic. Ms. Mukhamedova knew exactly what was wrong. She asked all the right questions and got to a preliminary diagnosis pretty quickly. She gave me a referral and after further tests, it was confirmed. She saved me a lot of time, headache and further pain. Getting an appointment was easy and it was a blessing. Thank you!

They all showed a Spirit of professional care and concern toward me. I would give a recommendation…read moreto those who ask whom I am connected to. Internationally, nationally and locally. They show and move with a great team Spirit. HyTechQualityPestControl Co. Inc. Keith Michael Johnson C.O. O. HyTechQualityPestControl Co. Inc. Keith Michael Johnson C.O.O. (GODS humble steward and servant)

Wonderful from start to finish. Most urgent cares are pretty bad but here the staff was incredible…read more Very attentive and caring to my needs. Great "bed side" manner. I will definitely come back here the next time I am in need. Much better than my last visit here

There is no care or concern for patients here. Horribly insensitive, bureaucratic, and dishonest…read moreabout care available and administered.

Facebook friends and family I have a public service of announcement if he ever get sick and you…read moreneed an urgent care please you HCA healthcare services this is a urgent care when you come here you get first class treatment and the people that worked here they're full of smiles for Love and it keep you safe and make sure that you're treated with the utmost respect I'm telling you please stop using bon secours urgent care and hospital because they're not going to put you first for the last 2 days they did not put my help right but when I come here HCA they ran every test on me so when they didn't they didn't do nothing but they discover a lot and it did a lot for me I may have to sit in the urgent care for a long time waiting for transport to take me to the hospital it's worth it and it's worth the wait please stop going to other urgent Care and start using these people HCA and I promise you you be glad you did I'm about to put a bit with you online that's real talk this is the name of the place

Walk ins are booked so not available for walk ins - do Not…read morego there. bon secours was quick and easy and did take walk ins!

Service and your kiosk accuracy I applied online for a dot…read morephysical, which the kiosk prompt me to come in and they do walk-ins after driving 45 to 50 minutes I tried signing into the kiosk and it told me that there were no more appointments available. So I waited for the doctor on staff after she showed up. She told me that there were no more appointments available because she had two appointments scheduled for 1230 and 130 which the was already taken care of the 12:30pm still haven't showed up before I exited the store. This will be my last time ever shopping at CVS, I said that before and still gave yll a chance but now I'm done.

I almost don't want to write this review because then I'm not going to be able to get an…read moreappointment. But I just have to say, this service is AMAZING. You call the day of and set up an appointment and then they come to your house to treat you. In this case, I had a Nurse Practitioner and Physician Assistant who showed up within the time period that they told me. They were very respectful of my space and so nice. They can see patients from 3 months and up, so I made an appointment for myself and my 3 year old. They gave us full thorough exams, Covid tests, and prescribed medicine RIGHT FROM MY LIVING ROOM. We didn't have to move! This is perfect if you're sick. I had written off urgent cares because I had had terrible experiences with them missing very important illnesses and putting my health at risk. Now this is the ONLY Urgent Care service I will use.

Just called again and went through triage just to be told they are again fully booked for days!!…read moreThey even asked if patient was homebound which he is!! He has no legs and unable to hold himself up which makes it almost impossible getting to a Dr appointment without calling an ambulance.Seems like they pick and choose which patients to see based on which insurance has highest reimbursement!!! DISPATCH HEALTH IS AN ABSOLUTE JOKE!!!! Have been unable to book an appointment on two different occasions. The portal states there is availability in my area and to call them. After calling them, I was told there was no availability for the next 48 hours. I call the very next morning as soon as they open and again, no appointments available for the next 48 hours. This company use to be great, now it is a joke!

This has always been a little hidden urgent care gem. The people are usually very nice and the…read moreplace is pretty empty. The perfect spot for when you are sick and want to get in and out without waiting. They also offer appointments. So I made a Sunday appointment and 15 minutes later I received a call back, that the establishment did not have a provider on staff for the day (ie: doctor etc). Ok no Sunday help for me. I was able to reschedule for the morning. The waiting room was virtually empty and I still had to wait 35 minutes from my appt time before I could meet with the nurse. But once you are back there, things roll fast. And they have some of the best Drs. So even though you will wait, even with an appt... it's a great place to go when you are sick

Do not go here they will just rip you off for money. No one there should be allowed to practice any…read moretype of medicine definitely bottom of the barrel people and Dr's who can't get a job at a real office. I went in for my dot physical they scheduled it went threw the whole process to find out the Dr that was in that day doesnt do them, I was told to come back two days later to see the Dr who does. I was told I wouldn't be charged for two visits since it was their mess up. We'll wouldn't you know now I payed for the first and second visit $200 for a dot physical that should have been $100 and done in one day.

I give St. Francis 5 stars for doing what they can to keep all safe during this Pandemic…read more As you enter the hospital you are stopped ... for covid screening. ( temperature taken and ask the covid questions) If you are cleared to come in they give you a band letting all know you passed the screening.. Oh and the Valet is closed of course.

Ordered the steak quesadilla, meat and veggies were alright but lots to be desired in the cheese…read moredepartment. Way too much of it and not cooked enough. Also not very flavorful. Visited the hospital because my mom got a hernia. Doctor squeezed her hernia and proceeded to say it wasn't bad and for it to be taken care of later, by that time it strangled itself and she had to get part of her intestine removed. That hernia is the second worst pain she's felt in her life; up there with intussusception. Worse than childbirth. Wish they listened to her screams of agony or put a little more effort into their steak quesadillas.

.My husband had surgery by Dr. Banerjee and his team at the surgery center. We could not have had…read morea better experience. He and his team were very professional, knowledgeable, and treated us like family. They ensured we were informed about everything from before, during and after the surgery. Everyone we met from the pre-registration team to the discharge nurse were professional and everyone had a smile on their face. We would recommend Dr. Banerjee and Johnston Willis surgery center to anyone. Thank you so much for everything. C/G

Wife had a persistent nose bleed on a Sunday. Called to a) see if it was necessary to bring her in…read moreand b) if they had an ENT on staff? Was told over the phone "Yes" to both, so I brought my wife in. Arrived and was checked in, then told that they could not do anything for my wife's nose bleed except give her gauze (which we already had) and that they in fact "never have an ENT on staff" and weren't sure why the person on the phone told me they did. I then received a bill for $588 for nothing.