Got estimate for new roof. Representative was very good and responded with frequent texts and…read morefollowup. In the end I did not choose them but definitely had a hard decision. Very much appreciated all the follow up

Great experience with this business. We called after a giant tree fell on the house, and lucky for…read moreus it only punched a small hole in our roof. Hooray for old brick home invincibility! Chris came out to take a look, the quote was reasonable for the area and damage. Iris made sure to get a team out the next day due to a rain storm in the forecast. I thought I was going to need to climb on the roof and tarp it myself somehow, but nope! The crew arrived on time, and accomplished the fix without any issues or surprises. Professional, clean and fast. All said, I know who we'll be using when we get our roof replaced next year.

Carlos and his team were amazing! He addressed all my concerns, provided me with a booklet of…read moresample shingles, and educated this first time home owner on proper maintenance and care for a roof. He even drove around my neighborhood before he came to my home to give me an estimate so that he could show me what types of roofs my neighbors had, and how they would hold up for me if I were to choose them. We got our entire roof replaced during the last few snow storms, so Carlos had to reschedule a few times. I'm glad that he put the welfare of his workers before the money; that's what's important to me and that is what shows a great work ethic. I'm new to Richmond, and I've found that a good work ethic seems to be uncommon here. Carlos was available by text and email as well. In this digital pandemic age, sometimes it can be hard to actually answer the phone, so that was great for me. The best part of all, out of every quote I received, his was the best price! We decided to get the dimensional tab, and another business quoted us 5 thousand dollars more than Master Pro Services (no exaggeration!). His work comes with a 5 year labor warranty, and the dimensional shingles come with a 30 year, one time transferable warranty, so it's safe to say that I feel I can rest easy now because of Master Pro! Thank you guys so much!

I will use MasterPro in the future for sure! I am so happy with my interaction with them from bid…read moreto job completion. I think it is hard to find quality work in Bend and I am so relieved to have found this company. We had our gutters cleaned as well as our dryer vents. Excellent work, excellent communication, and fair prices. Thank you to Mike, Keoni and Shylohe!

Used to be good and I'd used them for several years. But this year was very different. I was given…read morean appointment for about 2 weeks out. No problem I can wait. Then I had something come up and needed to know AM or PM expected. Reached them 2 days before and was told I'd get a call back. (they'd always been able to give a rough estimate in the past). No call back. The day of the appointment - No show, did not answer my calls that day or the following days to see if it was just a mis-communication. It was hard to believe that I'd been ghosted by my gutter cleaners that I'd used for years. People this is BAD customer service - if you don't want my business , just tell me. I'm an adult and I can take it. Now I have to reschedule with someone else and have to wait again to get the gutters cleaned. Be assured, when I need mu gutters or gutter guards replaced I will NOT be calling Mind in the Gutter.

Had appointment for repairs on Monday. No show, no call. Called, left message , no call back. No…read moreshow on Tuesday, called Wednesday told I would get call when back in office, no call back. No show and no calls on Thursday or Friday.

Sliding installed Oct 25, when completed there are some repaired not are needed , they placed…read moreoutdoor camera in wrong place and this created holes in sliding , I had to call adt to come reposition the camera and put wires under sliding. Cost me over $90 to do these they told me that they would cover not seen any funds. Also needed a board on deck that they pulled up ,needs to be resized and nail downed, also some sliding j channels needed to be replaced because they are to short, I called project manager about these issues, first call he told me that he would get someone out to do the repairs, took two weeks to get someone , when they finally came out, only did shorten the board to fit, but told me that he did not have screws to repair. Would come out next day, did not show up. Still have not seen anyone made another call to project manger, but it has been week no call back to get these issues resolved. Just be careful with this company. Product is great but getting problem resolved is a task. Still waiting J carneal

We had a appointment today , April 14 ... they did not show ... no call not nothing ... after…read morereading these reviews , I feel. Speared a lot of grief down the road ! Thanks for NOT showing up !

Had a fireplace siding replaced due to a water damage. Not only that they give me an incredible…read morebid, the total project, including replacement of damaged 2x4, 2x12, sheet board, insulation was 50-60% less than other companies. The workmanship was top-notch. The crew was incredible and the project was done quickly. I definitely recommend them for any project that you may have.

JC Siding & Construction just finished my new deck and front steps. I am 100% completely satisfied…read moreand very happy I selected them. From the first contact to the end I was kept updated on the progress and delays due to weather. The estimate was very fair and beat several other expensive contractors in the Richmond area. JC Siding worked up a perfect design based on my requirements and budget. I've had many compliments from my neighbors throughout the process. I would highly recommend JC Siding & Construction to anyone!!!

There are some people and companies that you just feel good about dealing with. George Yesbeck and…read morehis crews are great to work with, the craftsmanship is top notch, anything they need to fix they fix right away. Also, each day they finished the days work, they picked up the trash and materials. We hired them just over 6 months ago and when they finally got the materials in for our project they were here within a day of the materials being delivered. When the work was about to begin, I asked George if the crew would be able to install two windows I bought in part of our attic that was unfinished but open studs so an easy install and he said not a problem and did not charge for it even though it wasn't in the agreed scope of work. And despite this, George is a wonderful man, and I would hire him and his company again without any concerns or hesitation. We couldn't be more satisfied with them.

We had a new roof put on our home. They came and gave us an estimate quickly and the price could…read morenot be beat. On the day of install the team was very nice and worked hard. It took them three days to do our roof. It is a large challenging roof. Giving five stars because of the finished job, however they did not protect our yard and we had a huge mess the first day that was not picked up until the next morning. I believe it's because they were short one person the first day. Otherwise a great job and fair priced.

From the owner: We offer quality work at affordable prices and over 25 years of experience. We are family owned and…read moreoperated. We take great pride in make sure all of you request are exceeded.

Quality work that was quickly completed in Richmond, VA. We love our new roof, it looks great. Mike…read morewas great from start to finish. He didn't stay in our home for hours pitching us, the quote was hassle-free. Thanks Professional Home Services!!!

I was interested in siding for my home and selected PHS because of their good reviews.Met and…read moretalked to Mike @house...I was initially impressed by Mike,s attention to details on my home that could be improved.He talked about the lower part of siding(bottom edging)as we walked around house,and that it was at different levels.This he said his crew could streamline and make look better by making it one level -- wow I thought.Then we approached the front porch and he suggested an improvement there as well.The improvement was to the railing...on the original build the hand rail was attached the the siding - he would remove the attachment from siding and install a post to attach hand rail to so it would no longer be attached to the future brand new siding--Wow great idea I thought.This and a few other ideas that were brought up by Mike I agreed to purchase siding from PHS.After purchase things quickly took nose dive for worse.I will list : Came home from work to find my new architectural shingle roof being used as work surface for the irresponsible crew i.e. broken tabs on ground,torn tabs,bent tabs.Crew was not aware that you could use a stand off attachment on ladder to prevent damage to roof.Another visit my wall board underlayment was turned into swiss cheese from the crew removing siding and hammering the old 2 -1/2 nails bending over (missing nail every other strike) into my once undamaged wall board.The sales talk about about streamlining the lower edging of siding was forgotten(just sales talk),and on rear of home made worse than original build where I have a bump out addition for utility rm.The hand rail that he said would not be anchored to new siding!!...go figure the crew drove screws into the new siding and attached porch railing and pickets to siding and also split the 4x4 porch support post that holds the weight of porch structure.The crew cut out for a gable vent on end of bump out section of home(thats not even living space) for gable vent install when there was no gable vent to be installed there! Then rigged (bubble gummed)the gable vent in wall : there was no twin studs installed to provide anchoring point for vent.The electrical outlet boxes and security lamps on exterior of home they removed and through away all the original machine screws so used non zinc coated interior drywall screws and stripped out the machine screw threaded exterior outlet boxes.Even the front door bell switch was reinstalled with drywall screws!! Not the brass exterior screws.In closing in PHS attempt to make things right : only 1 wall board was repaired on my swiss cheese house. The roof which Mike said he would replace shingles that were broke - wait for it... - bubble gum : a worker cut pieces of some old shingles (from previous roof job)to size and shape of breaks and glued in place with latex white caulk. D Edwards