I never leave negative reviews, but I left a google review about this company as well. Contacted…read morethem to put gutters on my metal garage. Seemed expensive but was promised a certain setup to make it work best for this application. Once it was done I noticed random screws all in the inside of my roof. Went up and it was done terribly. Sloppy and not at all what I was promised. Two weeks of back and forth later and the best I got was some screws removed and caulked. apparently the install I got promised wasn't even an option. So how was I offered that?? Felt tossed from one employee to another. Owner called today to apologize but that was only after I left the aforementioned google review. Well I'm out a lot of money and feel mislead and ripped off. Zero offer of reimbursement. I'm a business owner and am appalled at how this whole thing was handled. 3 weeks of headache on top of having my roof perforated. Wish I had gone with someone else. Do yourself a favor and avoid.

We used Brothers Gutters to replace and install larger gutters for our house and couldn't be more…read morepleased. Our salesman, Mark, was very professional and thorough with his assessment. He made suggestions others had not, and was very knowledgeable. Their estimate was the best we've ever received from a contractor for any type of work we've had done, being extremely detailed and covering every aspect of the job. They ended up coming earlier than estimated and the crew was courteous and efficient. We've had a long stretch of no rain in our area but after a few months of monitoring them during downpours and storms, we couldn't be happier. They drain perfectly and work exactly as they should. We highly recommend Brothers Gutters!

I love this company. They always do great work and they clean up after they are done! Very…read moreprofessional! Good value, affordable and reliable. As long as they are in business, they will have my business!

WARNING: be really careful. i engaged four gutter companies to inspect a very specific 10-ft area…read morewhere my gutter had become disattached. 3 of the four(all members of BBB) didi't even require a ladder before giving me estimates btw $500-$1000. simple problem. yet these entitled jerks started climbing onto my roof and ripping away some rotted wood on a window sill(all captured on ring camera). they were on the hunt for a bigger estimate. they scared the shit out of me when they popped up outside my window on the third floor. the owner then tried to gaslight me and changed her story repeatedly to justify why MY permission to climb all over MY house was...wait for it... unnecessary. in the end she literally blamed ME as being the problem. DO NOT USE THEM IF YOU HAVE A SPECIFIC PROBLEM. THEY SEEK ACCESS TO YOUR HOUSE TO TELL YOU YOU NEED THOUSANDS OF DOLLARS OF REPAIRS. THEY ARE A RELIC FROM LONG AGO. like the mechanics who told you your car needed a new engine regardless of its condition. My advice? Avoid.

Carlos and his team were amazing! He addressed all my concerns, provided me with a booklet of…read moresample shingles, and educated this first time home owner on proper maintenance and care for a roof. He even drove around my neighborhood before he came to my home to give me an estimate so that he could show me what types of roofs my neighbors had, and how they would hold up for me if I were to choose them. We got our entire roof replaced during the last few snow storms, so Carlos had to reschedule a few times. I'm glad that he put the welfare of his workers before the money; that's what's important to me and that is what shows a great work ethic. I'm new to Richmond, and I've found that a good work ethic seems to be uncommon here. Carlos was available by text and email as well. In this digital pandemic age, sometimes it can be hard to actually answer the phone, so that was great for me. The best part of all, out of every quote I received, his was the best price! We decided to get the dimensional tab, and another business quoted us 5 thousand dollars more than Master Pro Services (no exaggeration!). His work comes with a 5 year labor warranty, and the dimensional shingles come with a 30 year, one time transferable warranty, so it's safe to say that I feel I can rest easy now because of Master Pro! Thank you guys so much!

I will use MasterPro in the future for sure! I am so happy with my interaction with them from bid…read moreto job completion. I think it is hard to find quality work in Bend and I am so relieved to have found this company. We had our gutters cleaned as well as our dryer vents. Excellent work, excellent communication, and fair prices. Thank you to Mike, Keoni and Shylohe!

Showed up on time; answered questions promptly. The team…read moredid the job accurately and very friendly. Was waiting for some rain to verify that job and this week it is raining all day. Recommend for gutter guards Well worth the money$ and a great rate!! Keeps the acorns out of my gutters. Would use again for other jobs in the future :D

they installed my gutter guards pretty good and they washed my house clean nicely too the and their…read moreCustmor service was good as they were all chill guys

Got estimate for new roof. Representative was very good and responded with frequent texts and…read morefollowup. In the end I did not choose them but definitely had a hard decision. Very much appreciated all the follow up

Great experience with this business. We called after a giant tree fell on the house, and lucky for…read moreus it only punched a small hole in our roof. Hooray for old brick home invincibility! Chris came out to take a look, the quote was reasonable for the area and damage. Iris made sure to get a team out the next day due to a rain storm in the forecast. I thought I was going to need to climb on the roof and tarp it myself somehow, but nope! The crew arrived on time, and accomplished the fix without any issues or surprises. Professional, clean and fast. All said, I know who we'll be using when we get our roof replaced next year.

We had a new roof put on our home. They came and gave us an estimate quickly and the price could…read morenot be beat. On the day of install the team was very nice and worked hard. It took them three days to do our roof. It is a large challenging roof. Giving five stars because of the finished job, however they did not protect our yard and we had a huge mess the first day that was not picked up until the next morning. I believe it's because they were short one person the first day. Otherwise a great job and fair priced.

From the owner: We offer quality work at affordable prices and over 25 years of experience. We are family owned and…read moreoperated. We take great pride in make sure all of you request are exceeded.

cleans your gutters but does not clean the stuff that comes…read moreout of the gutters killed all my mums didn't put deck furniture back I couldn't get out my back door Why would you not clean the leaves that comes out the gutters Sad stay away Could not respond to my text But had no problem texting me 10 times about paying the bill

This company has an owner who appears to be kind sincere and a legit business owner. In reality…read morehe's the complete opposite. The only thing you will receive is a lower cost for his services, without any accountability of their services. You will need to have someone at your residence to in sure the work is being performed. If you don't have eyes on the work you will probably regret it. The service that was performed was a gutter cleaning. I had to instruct the workers on how to place their ladders on the roof, to keep them from damaging the structure. I Didn't receive a work order or receipt for completion of the work , after requesting one. And once the work appears to be completed, the owner fails to respond to any issues going forward.

Terrific Company Weasley price two wonderful job. Len was great. I'm gonna hire him permanently to…read moremanage my house twice a year. Did a great job cleaning the gutters cleaned up. Very happy client highly recommend them.

Great quality work, communication, and customer service. Len gives me a heads up when extra…read moremaintenance needs to be done. Excellent rates. I hire him every year.

Totally first class, from the initial phone call to the completion of the job. I have used the…read morecompany for two different jobs, gutters and roof repair, and totally satisfied with both. They were here the next day for the quote, explained everything as they gave the quote, gave me options and no pressure. The decisions were easy in both cases; they were well within budget. The crews were very accommodating, and I felt like they were dealing with a friend, not just "doing a job".

I paid over $5000 for gutter guards only to be highly disappointed when it rain. The gutters are…read morecausing buckets of rain to pour in front of my garage. When it rains I can't enter my house from the garage. When the representative came out and saw the video I recorded he said it was nothing he could do. Now that I have these gutters, I have to pray it doesn't rain.