Where to begin? To start, it's clear the business is unorganized. My number came up as my husband's name on their called ID so they kept calling me his name despite the fact I was told it was written in the contract 3 times. (The final contract still had his name, not mine). However, I pushed all this aside because I figured they were probably just busy.
To do a trial, it was $200 which was already outrageous considering day of was $250, plus a $250 travel fee and expected 20% tip. But again, I bypassed this and skipped the trial.
I then had a bridesmaid say she could do her hair on her own, and the owner non stop told me that for their "best" stylist to travel to me, she'd need at least 5 bridesmaids, and preferably 6. I asked for a different stylist who didn't have to travel far, and she said, "well why would you short yourself on your own wedding day? I mean you want the best of the best don't you?" I ended up getting enough people, and proceeded to wait for our wedding.
While I will say, I loved my hair, my bridesmaids hated it. The stylists came to our hotel initially super friendly, until they had anything slightly inconvenience them. I showed them a messy yet classy bun, and they all came out so tight. My bridesmaids would ask them to fix things, only for them to rudely say things like, "no I think it looks fine" and refusing to fix it, or "honey your bangs are supposed to be sisters, not twins." What?!
The worst part is yet to come. I had 11 ladies getting hair done. Thank goodness had a different and amazing make up artist who owned a different company. This kept me sane while bombshell's hairstylists were accusing us of lying and being rude. Anyway, I had 11 girls all listed on my contract with names and the final price. When the 11th girl showed up (they were almost done at this point), they said they finished everyone in the list and if I wanted her, I'd have to pay an extra $150. Mind you, she was on the list and already sent me her payment. As I'm getting my make up done, they send my bridesmaids in demanding total payment instead of asking in the beginning and saying I have to pay for her if I want her hair done, despite the fact she was already paid for. I told them I think they miscounted nicely, and they said, "no I already counted and know I did 5 and she did 6, so something isn't right" and accused me of lying despite saying everyone's name in the contract. They then had me line up everyone in a room (all while my make up artist was trying to do my make up) and started counting. Multiple times they counted the same person twice, and when we'd call them out on it, they'd deny it. Eventually, I had to ask everyone to raise their hands like we were in kindergarten and figured out that one of the artists was taking credit for a bridesmaid that the other artists did.
So now, of course they apologize and then one leaves. All my bridesmaids hated their hair so much, they all redid it in the bathroom for themselves after paying $150 and the stylists refusing to fix it for them. I did like my hair, however my artist yanked my hair the entire time. Overall, the two artists were rude, rough, tried to take extra money for a bridesmaid that was already paid for, and the owner although friendly, was very pushy. I would not recommend this place. Save yourself the headache on your wedding day.
Thank goodness I found my amazing make up artist who kept me sane the entire time. read more