Great customer service and really good bikes. My wife and I…read morerented Trek e-bikes for the day and it worked out visiting wineries along Dry Creek Road. Call or book ahead online

There are not enough stars for this review!…read more Every bit of this outfit is outstanding. The staff is friendly, informative and patient. The equipment is ideal for the area, with plenty off choices for more intense rides. The options for "trails" are urban for the local area, and north and south for the Wineries. We had a package deal that has a guide for the first day and on our own for the second day. Our guide, Taylor, was way cool. A local farmer/roadie/ San Fran local, with keen intel on the farming/bio-dynmic/ foodie/ family history. He clearly has a great history and relationship with the folks we stopped at and every bit was personable and flexible. He had an excellent read on the strength and weakness of the group. Overall, we did a gentle 20 miles on cushie bikes and drank a touch more wine then is good for willfully concurring the hills. We had a group of 6 and took a north loop that peaked at Quivira with the most spectacular bio-dynamic gardens. I mean bees, pigs, chickens and just the coolest raised beds I have ever seen. Seriously, I could happily retire and intern here. Our second day, was on our own on the southern route, me thinks just about 23 miles. My Aunt made it to Porter Creek (not on purpose) but I peaked at Thomas George Estate. We followed recommendations and lunched at Arista. Worthy!!! This is another heaven on Earth spot. It is not over rated. My only small complaint, on the second day (far beyond the control of the good folks at Wine County Bikes was the aggressive construction truck drivers. Mind you...there is a consistent "you're going to get hurt bad if you come off the road" with no clear bike lane. With that said the greater majority of cars, albeit fast, are very good about dealing with "tourist bike riders". Highly recommended!!!!!!

Great experience. Quick in and out. No pricing gimmicks. Great location and friendly people. We'll…read more be back

We had an absolutely fantastic afternoon with James at Get Away Adventures! From the moment we met,…read moreJames made us feel comfortable and welcome. He gave us a quick tutorial on the e-bikes, making sure we were all up to speed and comfortable before we hit the road. Throughout the entire ride, James was constantly checking in to make sure we were doing okay, enjoying ourselves, and taking in the experience. The e-bikes were a blast to ride, but honestly, a huge part of what made the afternoon so enjoyable was the time we spent talking and getting to know James. James has an incredible wealth of knowledge about the Napa wine industry, and he was able to share so much interesting information along the way. But what really stood out was that his knowledge went far beyond wine. He was genuinely interesting to talk to, incredibly personable, and clearly someone who has a lot of experience and perspective on life. It felt less like we were simply on a guided bike tour and more like we were spending an afternoon with a great person who happened to know Napa incredibly well. The scenery, the bikes, the wine, and the conversation all made for a memorable experience.

So Fun! Their shop…read moreis easy to find near the traffic circle coming into/out of the main thoroughfare not far from the main plaza. (Tip about parking.... don't park in the main "plaza" area as they have 3 hour limits and will ticket you. There are areas just off the main part of town that have free parking as well as paid parking lots. Definitely cheaper than the parking ticket we heard could be $200.) Chris set us up with bikes easily and quickly and then Shannon took us out on a lovely 15 mile-ish ride with 2 winery stops - Mounts and Mill Creek as well as a brief stop at the Dry Creek market in case you need to use the bathroom or grab a snack. (Our tour included Big John sandwiches, so we were set there. But if you wanted a sweet treat, the Dry Creek market had all kinds of goodies.) As it was a Friday morning, the roads were not super congested (thankfully) so we didn't have to deal with a lot of cars. On the way back, we encountered more cars but still not too bad. I would not want to do this on a weekend as I'm not super comfortable riding with cars zooming past. The ebikes were great and handled smoothly. I'm a newbie for the most part as this was my second time on an ebike and it was easy to use. So if you've not tried it yet, I highly recommend it. I mean..... As long as you know how to ride a normal bike that is. The helmets come with built in speakers and a microphone so you can talk to each other and listen to Shannon as she shares local tidbits. The bikes have a bag that you can put your water bottle in and your purse. And if you buy any wine at the wineries, Shannon can carry a couple bottles or Chris will go get them and bring them back to the shop. If you need to buy a travel wine box, they sell those too at the shop. As I'm traveling on Alaska, I get to check a free case of wine. Woohoo! You don't have to take a tour with them. You can just rent ebikes from them for the day if you want. But I like the tour because they know the area, the locals and you don't have to think of where to go. Plus, they picked 2 fantastic wineries that I would not have found on our own. Thank you, Shannon for a great day! Thank you, Chris for getting our wine back to the shop!

We had an amazing day in the vineyards with Bill. Highly recommend and will be back! This honestly…read morewas the highlight of our trip. It is so beautiful to ride through the vineyards on a bike, feeling like you are part of nature and what grows and thrives around us. Bill was a great tour guide, friendly and so knowledgeable about the wineries in the area and the stories that contribute to this region. Lunch, the e-bikes and the selection of wineries to visit were perfect. We plan to bring family back for this experience the next time we are here. Thank you for a great experience!

We had an amazing time riding around town and stoping around the local bars with family and…read morefriends. Our host did a great job in guiding us through the process and taking photos for us. would definitely do this again.

So Incredibly Fun! My group did a Galentines event. The bar crawl was a perfect way to explore…read moreHealdsburg. Tour guide was amazing and had fun with us. A must do in Sonoma County.

My family and I had an excellent experience. The river was challenging, but it was a very memorable…read moretrip! This is run by a lovely, local couple who almost felt like family in the short time we were there. They boosted the confidence of my son with reassurance and also took the time to help us get back to our vehicle after it unexpectedly broke down on our way to the river. Just wanted to say they are really good people. They also gave us great guidance to navigate the river with quality equipment!

First off, we do this river day trip every year. We -highly- recommend experiencing the river, it's…read morealways fun and rarely disappoints (even as our kids get older!) While we have used different outfits lately - we had a great experience with Russian River Adventures a few years back, so we came in excited to return. Unfortunately, this visit was disappointing, mainly due to poor planning by the staff. We booked for four people on a Thursday - my wife, myself, and our two teens (14 and 16)--with the expectation that we'd have two boats, which is standard for this group size. However, the team miscounted the boats that morning. When we pointed this out, instead of fixing the mistake, they pulled us aside and crammed all four of us into a boat intended for three, squeezing in an extra seat to make it "fit." Visibly frustrated, the team promised to speak with the owner and make it right (it was two high schoolers running it that day). I didn't argue and wanted to at least try to have a good time and not be that Dad. The result on the boat? A very cramped and uncomfortable setup that made the inflatable much harder to steer and navigate--especially on a 9-mile river trip. This wasn't the experience we paid for or expected based on our prior trips. The staff seemed more focused on moving us along rather than making it right. Still haven't heard from the owner. We'll likely explore other options next time around. Disappointed to see the service slip like this.

This was such a fun family experience. Just getting under the sun and doing something fun. This…read moreride is easy to do. We were lucky to have one of the volunteers too with us. We had so many fun discussions around railroads. Recommend trying it out !

My daughter and I had a wonderful time on the rail bike excursion! Between the scenic ride and the…read moredelicious boxed lunch by the river, it was a Sunday very well spent with great friends. The staff was incredibly kind, helpful, and the true definition of hospitality. On our return from the rail bikes, I accidentally locked my keys in my car while it was still running with the A/C on. We were the last group there, and the two gentlemen working that day went above and beyond. They stayed an hour after closing while my daughter and I waited for a tow truck to unlock my vehicle. They even offered to let me use their own AAA membership to help with the situation. Not once did either of them seem frustrated or inconvenienced, despite having to stay well past closing. Their patience, generosity, and genuine care meant so much to us. Thank you both for turning a stressful situation into a positive experience. We truly appreciate everything you did and highly recommend this rail bike adventure!

Been a customer here for about a decade. Needed my bars wrapped, they sell enve tape for $59.99,…read more$19.99 over enve retail price on their website. That's 50% over retail. The shop was listed on a local bike club website as offering a discount to members, when I went to pay the manager resisted providing the discount, then he looked up the club website and begrudgingly offered 10% off. 10% off was still 35% over retail. Not coming back. When the British couple ran the shop things were better. BTW I was in the bike industry for many years.

Alles gut Hier! Live…read morein Windsor, but this is the place I come to for anything bike related. Their service department is really good (timely & priced fairly). I have also bought 2 bikes in the past 6 months (pricing was competitive). In short, a nice place to patronize locally. Finally, the employees' morale seems high (which is always an encouraging sign).

We had the BEST time!!! Everyone visiting this area should book a day with Ace It right away!…read moreFrieda is an absolute riot and was such an informed hostess guiding us from winery to winery. SO MUCH FUN! btw the bikes worked great and were very easy to operate.

Booked a bike tour for one of our company outings, and we loved it!…read moreFrieda is great to work with! Very kind and accommodating. The tour guides Murilo & Cullen were great as well! Kept our team together and we felt safe and taken cared of! Will def come back next time I am back in town!

Had to replace some tires. Called up and the owner was super nice. He said to come on in and he'll…read moredo it in about 20 mins. It was actually shorter and the price was $45. I will return the next time I need any maintenance work.

Brian (owner) is a meticulous, knowledgeable mechanic, good communicator and is a great source for…read morelocal ride information. I highly recommend this business.

Our guide Matt was lovely and informative and we had a lot of fun, but I'm just not convinced it's…read moreworth the price. You can rent an ebike for a day in Healdsburg for like $100, so for the extra $175 for this tour you get a guide who can help choose and book tastings at wineries (they initially only booked 2 but we asked them to add a third, and 1 of the 3 ended up getting comped by the winery but the other 2 we had to pay for) and give some info about the area as you bike plus a huge, decent lunch that was way more food than the 2 of us could eat.

My boyfriend and I absolutely LOVED this wine bike tour. We both believe the key ingredient is the…read morethoughtful owner Dave and Terry. We visited 3 wineries and biked throughout wine country together. Dave and Terry knew everyone by first name and wineries happily welcomed these 2 jolly fellows. Dave was very knowledgeable about the region's rich history as well as wine itself, but Dave's wonderful character is really special. I haven't seen my boyfriend laugh so much in awhile. It was wonderful! Dave called us before the trip to personalize lunch for us. Lunch was an elegant picnic in the vineyards. Dave and Terry just made us feel so special. You feel like friends when you tour with them. HIGHLY recommend this because of Dave. He's a treasure.