Fries were super salty and chicken sandwich cold. I would not eat there again. Additionally they screwed up the order.

I have been to this Bojangles a few times and every visit I get nothing but fast and friendly service. The food is at the right temperature for me. I came to say they work as a team, which is rare these days. (all American workers) I was impressed at the team work. I stop by on Sundays after church. I have recommended to others to go to this Bojangles on Hwy 54. I don't know who the manager is but kudos to the manager for getting them to work as a team. read more

Been coming to this location since I was in high school -- never had an issue with my food, nor the 'speed' of the service I received. That said, you can go to any other of the 50-some-odd BoJos in the triangle and probably have the same experience I described above. All that to say this location should really consider doing something about the purple-haired-troll they have man the drive-thru window. I'm not sure what the good sis has got going on -- I could assume A LOT given the color & questionable texture decisions she's made in regard to her hair, but thats between her and Jesus. Aforementioned periwinkle troglodyte just loves to have THE stankest look on her face whilst she half-ass attempts to communicate with grunts, mumbles, and attitude that screams, "you're wasting my time -- kill yourself, today." I don't want this to read like I'm some boomer who feels they're entitled to award winning customer service and a wet towelette to wipe my ass with just for giving an establishment business. All I'm saying is if sis clearly doesn't want to work at the drive thru window, put her literally.. ANYWHERE else. read more

Too too long for my food, didn't have any drums prepared they had to drop some and give a thigh. Ordered Bo berry biscuits and they were hard and old. Over cooked. Customer service is terrible. read more

I like this location. They really seem to get the food right each time. They also cook the same each time. This in open for sit in and takeout. The drive thru is really tight. So if you have a bigger car, be careful. read more

Bojangles - a parking lot - Southern Near Me - Durham, North Carolina

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This location has become an unwelcome place to enter indoors to order or eat. There is a heavy odor that is like melted and moldy cheese. As the staff has a dirty stained towel rag on the food counter and cashier stand. After smelling and seeing what we saw, we left and went to another location. read more

Bojangles - Biscuit was great even though disformed - Southern Near Me - Durham, North Carolina

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No jangles is still one of my favorite places but the Cajun chicken sandwich has continued to get smaller and smaller. I just discovered Bo sauce in 2020 and absolutely loved it, and now it's discontinued???? I do love the new Bo Sandwich though read more

My food is fresh and hot, but the customer service is terrible! I usually go through the drive through after getting off a long night shift l. There's no greeting, thank you, or any words for that matter. The women are the rudest. read more

My friend raved about Bojangles so much that I thought she was a regular, but turns out she had only gone here once prior to us coming together this time. After eating here, I can definitely see why she loves Bojangles so much. We ordered their family meal split between 3 people. It comes with 8 pieces of chicken, 8 pieces of biscuit, two sides of our choice, and half a gallon of iced tea. It's odd to say but their iced tea is my favorite thing. It tastes like milk tea surprisingly and it was just so delicious. The dirty rice was awesome, although a bit too salty. The mac and cheese, chicken, and biscuits were standard but didn't blow me away. However, for around $24 after tax, this definitely filled us up and I am very happy about the portions for this place! read more

Bojangles - two trays of chicken and macaroni and cheese - Southern Near Me - Durham, North Carolina

Everything about this Bojangles' is just "ok." Employees are rather rushed & not friendly. My first time here I got a chicken supremes snack. The chicken supremes were a bit overcooked, but the biscuit was good. The second time, I used my survey coupon for a free sausage biscuit with purchase & got a sweet tea. The biscuit tasted fine, but the sausage was dry. The tea was perfectly sweet. There's not much parking & the drive-thru is rather narrow, so beware. read more

Bojangles - Southern Near Me - Durham, North Carolina

Someone was having a bad day. Line wrapped around the building and there were two associates working the drive thru speaker. Confusing. And they were snippy. But at least my food was hot and fresh. I'm still disappointed Bojangles discontinued Patio Red Cherry soda. I've been drinking it for over 20 years. read more

This BoJangles has always been on point! Great service and the food is always fresh. My boy from New Mexico always wants BoJangles when in town. Now we got him a few BoJangles tee shirts so he can represent the brand in Albuquerque! read more

Staff was very rude. Window employee began to bark questions at me and raise her voice. I decided NOT to spend my money. Unacceptable!! I just moved to the area and will not be going back! read more

Great food but staff doesn't know how to pack orders. For example, on two different visits, I've ordered white meat only chicken and they have given me dark meat. On my last visit they gave me breast and legs.... Come on people, let's get it together!! read more

Ordered a large meal and she did it separately rather then a combo, common sense isn't common.

Every time we drive by Bojangle's, the familiar song from SNL "Mr. Bojangle's is a really a girl, Mr. Bojangles is really a girl!". In addition to the playful jingle, the chicken here is magical - even by non-fast food standards. The breast and biscuit combo may be the best culinary invention since time started! We recently discovered the Botato Rounds - effectively circular hash browns with a little bit of Bojangles jive mixed in. A perfect addition to a chicken biscuit for that special trip Saturday AM! There is no Bojangle's in our curent home city, but due to the beauty in the biscuit, we visit every time we come back! read more

I've been visiting Durham, NC from Portland, Oregon and I was told that I had to try Bojangles. My first time here at Bojangles completely surpassed my expectations! I mean, I heard it was good, but it was delicious! I can certainly see why people get addicted to this stuff. I think what made this the best experience was the staff. They were, by far, the most personable, professional and enthusiastic team members whose customer service gave me 110%. I would definitely go back for more! read more

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drive through person was rude. found a hair in the chicken. went back inside to speak to the manager and was even more rude and claimed we were lying. read more

Love me some bo rounds, I just can't get enough....... not your top of the meal place but overall for a quick breakfast..... read more

The woman at the drive thru was pretty rude, we all have bad days but let's remember that we all are human. Just smile more. And to clarify we didn't end up buying. read more

UNSAFE! Please avoid this restaurant at all costs! Very few employees were wearing a mask properly. When I asked the cashier to mask up, he put the mask over his mouth but not nose, rendering it useless. I then waited 20 min for my order ( 2 customers after me were served first) . Finally my iced tea was made (by unmasked employee). I confirmed twice that it was unsweet only to get home to discover it was sweet . And of course they didn't give me a receipt so it's not like I could return it even if I would ever risk my health to set foot in there again. Such a shame, because they've been my go to restaurant for eight years. customer service, safety and quality has tanked since the pandemic. read more

The little one (my sister) came back raving about this chicken. I'd been mocked by the billboards while traveling the East Coast highway, but nothing prepared me for the bitch slap Bojangles gives its first time diners. I was floored. Fried chicken is not something I get too excited about, but this place probably makes Colonel Sanders turn over in his grave. The chicken is like KFC times 20 in regards to flavor. Its super juiciness is probably at fault. The biscuits are awesome and will make you gain 20 pounds instantly. So yeah--it's not health food, but you only live once! read more

Anyone who has lived in NC for longer than a day probably knows what Bojangles is already - delicious fried chicken, biscuits and fries for a cheap buck. The fries taste more like home style than other fast food joints, and are not overly greasy. The biscuits are better than some of the biscuits I have had at some proper sit down dining restaurants. They forgot one bag of fries, when I mentioned I got a silent stare while waiting for it. Chick Fil A for sure has better service when comparing fast food places I don't like the entrance to the 'dining room' as they call it, you have to cross the drive through lane to get inside - almost got hit as cars speed through, not cool. read more

This was my first time at Bojangle's! After hearing a lot of good things about this place, I finally got the chance to try it out. I ordered the dinner 2 pc combo, which was $5.50. It came with two pieces of chicken (one breast and one leg), one biscuit, one side, and one sweet tea. The chicken was very tender and juicy, and pretty much reminded me of KFC. Make sure to get some of their cajun hot sauce to put on your chicken. The biscuit was also really good with the honey. Also, they offer one choice of dipping sauce (honey mustard, ranch, etc) with each order, so make sure to ask for one of that. For the side, I had the cole slaw, which tastes extremely vinegar-y and sour. I pretty much tossed after my first taste. But my friends had the dirty rice and fries, and they liked it. Also, the cajun fries had a little kick to it which I liked. The sweet tea is what makes this place really special. If you order it separately, it's only $1. But, it's free with a dinner combo! It tastes delicious, and you can have as many refills as you would like. They also sell these by the quart, so if you absolutely love them you can take a tank of it home. I also tried a bit of my friend's blueberry biscuit, and I thought it was pretty delicious too. The cashier lady was pretty apathetic and unfriendly, but aside from that I had a good experience w/ the food here. Parking is a breeze, which is always nice. Great alternative to KFC for your fried chicken needs. David's VPP (Value per price): 9/10 read more

Came here last night with a coworker of mine who is from India so I thought I show him some southern specialty. I got the usual fillet biscuit combo with fries and sweet tea (so sweet!) while he just got a fillet biscuit. Service was fast and friendly and the food is great as always. Near the end, I visited the men's room and I had to take the stall because the urinal was occupied. I locked the stall due to habit and once I was done, I couldn't unlock the stall door. There was something wrong with the lock. I honestly thought I was going to be stuck here until someone walks in. Eventually, I managed to wiggle that sucker open and broke out of the death trap. Bojangles, you gotta fix up your bathrooms! read more

Stopped thur for a quick breakfast this morning, ordered something very simple. The guy who took my order at the drive through repeated everything back to me correctly. Long story short, the service was not pleasant at all... yes is early in the morning but your at work... be pleasant and smile and be joyous to have a job. The guy at the window was horrible. He didn't even thank me for coming, He didn't even say thank you after I gave him the money, he just grunted as if he had no vocal chords. I took the sandwich all the way back to work, sat down to enjoy it and low and behold, they have given me the wrong sandwich. One STAR for this Bojangles location as this team needs some training on world class customer service. read more

Went there at 8am to get a Cajun filet biscuit and they said they were out! Absolutely ridiculous!!

I'm addicted to this franchise...doesn't matter which store but this one is close to where I stayed when I was here house hunting and it did not disappoint at all. I took my time with each breakfast biscuit everyday and each was a good combo in it's own right. Good food and decent people who serve it...I'll be back. read more

Two piece chicken meal - $5. Thigh and drumstick were both very succulent on the inside with a crispy battered outside. Couldn't believe that one hasn't opened up in the west coast - throw up some competition for KFC. Biscuit? Amazing. Delicious, buttery and salty biscuit paired with mashed potatoes and gravy is the perfect pair with my chicken. read more

Brandon is seriously in love with this place! He thinks that the Chicken egg and cheese biscuit almost makes it a 4 star experience! For a fast food place it's amazing! Fast food scale 4 stars, restaurant scale 3 stars. We had to come here twice in the short time we were visiting NC this past week because I swear he had been going through withdrawals because we don't have one in Florida! This was my first and second time at a Bojangles and while Brandon just orders the same thing every time, i tried the chicken strips and a bo berry biscuit! They were both pretty tasty! I have to say that the biscuits are very yummy!!! read more

Worst experience ever. Waited for 20 minutes with only 4 cars in line and 4 employees walking around with no mask at all while handling the food! The manager sitting there laughing with them and when we said something to him he didn't even try to act like he cared. If you are looking for a safe place to eat during covid this isn't it!!!! read more

I was going through drive thru and asked associate if mustard could be added to the sandwich and not given to me in packets. This could be a safety issue. She firmly said no. They only do packets. Hardee's has no issue fulfilling the request. I'll now go to Hardee's. read more

Best fried chicken chain I've ever been to. In college, I fell in love with the food and sweet tea and since moving away, I long for a franchise to make it out to where I am in Texas. Whenever we're back in Durham, my wife and I just have to eat here. In fact, it's usually the first place I insist on stopping at after leaving the airport. Doesn't matter which location, they've all been consistently good. KFC, Popeye's, Church's - they don't come close to the greasy awesomeness that is the Jang! read more

crazy fried chicken establishment. supposedly there are some in the maryland region in largo and oxon hill. but anyway....if you're from the DC area, we all know that popeyes is the best fried chicken in town. here's how i compare bojangles to popeyes: (1) chicken - bojangles has only one type ... original. there is no spicy, but the original itself has a little kick (2) rice - bojangles has "dirty rice" which is similar to cajun rice, but with more meat and oily (3) biscuits - bojangles has larger biscuits with less butter, but more moisture (4) fries - bojangles uses a old-bay-like seasoning that's a winner (5) sweet tea - good sweet tea doesn't exist above the north carolina border. sweet tea at bojangles is GREAT and comes free with a purchase of any meal....their way of baking the price of the beverage into the cost. loaded with sugar...... im a fan of bojangles, but still love popeyes read more

I've been going to this Bojangles since I moved to the area in 2007. Never had any complaints and the people working are always so nice. One down side is that in the mornings and on Sundays it is usually packed, inside and out, but that's typical for any Bojangles really and they always have someone outside taking orders in the drive-thru to speed up the process. read more

Once again, the drive through neglects to give change unless you ask for it. Saturday 3/4/17 I thought I would give them a chance again after the drive through thief stole 10 dollars out of my change the last time I was there (the corporate office very graciously refunded it even though the manager refused). I gave the drive through $10.72 for a $3.72 purchase and had to ask for my change. The same girl that took my money asked me to present her with my receipt to prove $7.00 was due me. I will never visit this site again. read more

Stopped in today and needed it fast. If course we didn't ask for speed...we just hoped for it and got our wish. On top of the speed it was very attentive and friendly service. We all need to start praising those who go beyond their job description with customers!!! Here's my start. read more

Service was terrible. Crew members were so rude! Several of them seemed to have an attitude when taking and filling our order. Food was decent though. read more

This Bojangles does it right! Juicy chicken strips and perfectly seasoned fries! Some Bojangles suck, but this one is perfect.

Just picked up supreme dinner - they forget the dipping sauce, the ketchup and handed me a drink with soda all over the sides at the drive thru. The chicken supremes are really dark as if they are burned. The person at the drive-thru is not friendly. This is not atypical for this location. Getting out of the drive-thru can be challenging due to the parking lot design and people trying to turn left at the lunch rush hour - not sure why they cant go down to the light to turn left. There is another nearby chicken establishment that always asks you what condiments you want AND puts them in, wipes down the drinks for you, and has pleasant employees. I like bojangles over-all. Typically for breakfast. It's all a bit greasy but generally is filling and tasty for the price. But the experience here really depends on the person filling your order. If you want and like bojangles you may want to try a different one. The one on hillsborough by NCSU, the one in holly springs, and lots of others in the area are a better experience. read more