The drive through was quick and easy. They were quick to serve, so that is admirable. As I pulled away and investigated, they had forgotten ketchup and napkins. I had to go back in for that. At least their dining was open...I have to give them a little for that these days. The chicken sandwich...the bread was warm but the chicken was room temperature. The sweet tea was old by taste and the top was half-way attached and part of it dumped in my lap when I picked it up. I really want to give them three stars, but cold food, wet pants, and a need to go it simply isn't a 3/5 experience. They have to try harder. read more

So, let me just start with the fact that I am biased here. Bojangles is in the position (for me) as the best chicken fast food restaurant chain in/around north Alabama. The prices are reasonable, the customer service and atmosphere is very inviting and friendly, and the food the typically very good. I say "typically" because every now and then you might get a biscuit that's a little over done or some fries that have been overcooked, but that's typically late at night near closing time. But that kind of stuff happens sometimes, regardless of the restaurant. It certainly doesn't cause me to have a bad experience. If you've never been to a Bojangles, go! You won't be disappointed. read more

Bojangles' Famous Chicken and Biscuits - Dinner - Chicken Shop Near Me - Athens, Alabama

Great service overall, we had put in a large order online and received all of our food, despite our large order the staff was very pleasant. They gib extra gravy :3 read more

Bojangles' Famous Chicken and Biscuits - Gravy :3 - Chicken Shop Near Me - Athens, Alabama

We don't have Bojangles in the Houston area so we grab it when we can on our road trips. We stopped here to grab breakfast. We've had it before and knew going in we were going to order the chicken biscuit with egg and cheese. It did not disappoint. Got exactly what we were expecting. Great flavor on the chicken. The staff was friendly and efficient. Honestly didn't have a lot of interaction with them other than ordering and picking up food. They were all friendly with our limited interactions. Bottom line - Good breakfast and a great alternative to other fast food breakfast locations that serve chicken biscuits. Bon appétit, y'all. read more

I am as passionate about Bojangles as some people are about Jesus. But I am convinced there is a very correct way to do this restaurant. Bojangles does a few things incredibly well. Their bone in fried chicken is by far my favorite fried chicken.  The spices are perfect. Bojangles also features some really excellent sides. They have a very flavorful mac & cheese and some delicious seasoned fries. But the main attraction here is the dirty rice. Get the dirty rice and thank me later. It's the best. In the spirit of fairness, I should point out some things that Bojangles is just OK at. Their chicken biscuits and sausage biscuits are just OK. There are much better places to get either of those things. In addition, their chicken tenders and chicken sandwiches are just not that impressive. You can also get those things much better at different restaurants. I bet you can guess where. Just go back to the first paragraph of this review. Order what I said and you are in for a great meal. I do not want to hear anything about Popeye's from you. Popeye's is trying to do the same thing as Bojangles but is in every conceivable way inferior. In particular, their dirty rice should be considered a hate crime. read more

I can't say enough good stuff about bojangles. Laura is a rock star and exceeded all expectations. When McDonald's let you down, Bo's won't!! I love their cinnamons biscuits. It's Bo Time!! read more

Every time we go there, we order sweet tea without lemon and they put lemon in our tea anyway. We tell them about it and they say to "just take the lemon out". No, that's not how it works, once you put a lemon wedge or slice in your tea, it is completely ruined because all you can taste is the lemon juice. I don't hate lemons, but tea with lemons is nasty. This only happens at the Athens, AL location. No other location has put lemons in our tea and no other location has ever asked if we want lemons. read more

Spotlessly clean location and some of the nicest people I've ever met. We'll be stopping here any time we're headed through the area.

The girl at the drive thru was very nice. I never eat there so I wasn't familiar with the menu. She was patient with me. I ordered a 2 piece chicken tender box. The food was very fresh and they threw in 2 extra tenders. The biscuit was very good! Usually by 8 o clock biscuits that you get from a fast food place is like a hockey puck. This one was fresh and hot and yummy! I'll be returning. read more

The chicken was so good and crispy, this is cajun fried chicken, I love anything cajun, they served it with dirty rice and they have very good deal combo menu, I wished we have it in our town. Definitely going back there again. read more

Bojangles' Famous Chicken and Biscuits - wo pieces of fried chicken - Chicken Shop Near Me - Athens, Alabama

Unbelievably good food! We did the family meal for take out for a picnic and everything was well packaged so that when we arrived, it was like the food had just been served! The chicken is great and the coleslaw was better than anywhere else! read more

Every time I've ordered through the drive thru they never ever get my order right. I always have to check my bags before I leave because I used to drive all the way home just to realize that part of my order was missing. One time my chicken was so tough I had to take it all back and one of the managers acted like I was wrong and had an attitude. After that incident I said I wouldn't go back but it's been a while And my husband wanted food from there so I went yesterday and they had me pull up for 7 minutes to wait on Bo rounds but I realize while I was waiting that they had left off my two piece dinner so I told the guy that brought the Bo rounds and he went to get my dinner but came back and said that they were out of legs and substituted two wings instead but I don't like wings and asked for another thigh and he said they were out of those also. This is a chicken place and they're out of chicken. I won't be back to this location!!! read more

My family received undercooked chicken today. 5 out of 10 pieces were bleeding. To have the response be to offer new pieces is completely wrong. This is the 2nd time where the chicken is undercooked. This place should understand that any pieces of chicken should be completely cooked. Salmonella anyone? read more

Haven't ate here since a kid. Came with my girlfriend's family and was very disappointed. They have a sale for 2 for 5 country ham biscuits which I thought was a great idea. I bought them both to find one small slice of barely warm ham inside of some very trash biscuits. The chicken itself was not very good as well so I recommend you stop at Popeyes! read more

The service here is amazing and the Cajun fillet with pimento cheese biscuit is one of the best biscuits I ever had . read more

Bojangles' Famous Chicken and Biscuits - Cajun filet with pimento cheese - Chicken Shop Near Me - Athens, Alabama

First time at Bojangles in my life ( I'm from the north ) amazing biscuit sandwich , super nice staff and the best best blueberry biscuit my 57 year old body has experienced, we may not meet again but I will always remember you read more

Rude.... Rude..... Rude... when trying to complain about the way i was being treated for curb side service. the girl at the counter(Martha) said it was not her problem, i insisted it was because I was a customer but she said she did not care it was not her problem..... i had rather be short handed than to treat customers so disrespectfully... it must have hade something to do with my race...... I never go back..... read more

This used to be a good fast food restaurant but something has happened in the kitchen and they now pass off garbage for food. The Cajun Filet Biscuit was a mess. The biscuit looked as if it had been cut with a chainsaw. It was in too many pieces to even hold the chicken. I had frozen biscuits at home and baked up some of those and served my guests. I ordered the Cajun Filet Sandwich. The top bun had two burn marks, the length of the bun, with melted plastic in the burns. Whomever put this sandwich together had to have seen the top bun and it was simply ignored and served. Luckily I had some hamburger buns in the pantry. Oh yeah, they forgot the fries altogether. I have gone to Bojangles upwards of 4 days a week in the past but now I am a former customer. After all, Chick-fil-A is across the street. read more

The service is always fast and friendly at this place. They were polite and the location was clean.

Absolutely delicious. Everything about my meal was perfect. The fries were perfectly seasoned, the chicken tenders were amazing, and the biscuit was heaven sent. Also, their sweet tea was incredible. I definitely recommend eating at this wonderful restaurant! Best fast food I've had in awhile! The workers were very kind and the service was great! read more

I had friends bring Bojangles chicken, biscuits, & dirty rice & beans over for dinner. First time I've ever eaten their chicken & other items. It was really good everything was cooked just right & the seasoning was really good too. I've had their biscuits before & they are still just as delicious as ever. I haven't eaten inside the business yet but I will. Cause I definitely have to have some more of the red beans & rice. read more

In the town we live in, there is no Bojangles. So when we come to Athens to see family, we eat here nonstop. The food is amazing. If you like spicy things, and you like chicken, look no further. I cannot get enough of the flavor! The service on the other hand, is less than stellar. We have been there 4 times in the past week, and they have yet to get our order right. The staff seem distant and distracted.... I don't feel like they listen to me when I order, hence giving me the wrong item over and over again.. So in a nutshell - if you like good service, skip out on this one. If you don't mind bad service as long as there is delicious food - go for it! read more

They ripped me off :( -twice, one was from the bojangles in HSV. Ordered the chicken fingers (4 pieces) combo and a kids chicken fingers (2 pieces) combo. The sides were different and they go the side items right (fries and dirty rice). But they only put 2 pieces of chicken fingers in both order :'( I didn't check until we already drove on. We were on the road to elsewhere so we couldn't drive back... So IDK if this is their "business practice" but I had similar experience at another Bojangles in a different location. Boo! read more

i got a grilled chicken salad and have a pic straight from the window.. I had maybe 15 little slivers of cheese on this salad. it was pathetic. not the first time either. i thought maybe they just messed up the first time but nope they just suck. don't go here read more

I've never been to a more pleasant, clean and friendly fast food shop. From top to bottom the staff was genuinely friendly with no silly "my pleasure" rehearsed lines. The piped in music is classical which was a real treat. read more

Unfortunately the drive through service at this location is horrible. When a customer asks you to repeat what you said because the speaker quality is horrible, especially if you mumble, maybe not take a smart mouth tone. ‍ read more

Yum!!! I missed the fries and sweet tea. Easy access from the highway for a quick snack! If you have never tried Bojangles' fries, then you need to stop in and try them, they are always fresh and have the best seasoning. read more

The food is good but... they don't even wear gloves during the food preparation. They throw around trash and package food without washing their hands. My final statement is that they also eat the food when it is being prepared. In conclusion I end by saying they need better hygiene read more

This is one of the worst places I've ever visited to eat chicken. It is a clean venue, but the food is just not good. The only thing that is worth the trip is the french fries. I just left the restaurant and I'm already ill from the greasy chicken. This was my first visit to Bojangles...probably my last. read more

This is a truly satisfying resturaunt to go to. The chickens is never too greasy or undercooked or overcooked they have delicious sweet tea and wonderful service I highly recommend this establishment. read more

Greeted with a smile and exceptional service! Great food served hot! Clean facilities and helpful staff!

My children and I recently enjoyed a great lunch at BoJangles. The staff was friendly, the service was good, the chicken was fresh and spicy, and the biscuits were perfect--slightly "crisp" on the outside and soft on the inside. We had Supremes and biscuits, a salad, and a wing dinner, and it was all very good, and reasonably priced. They are famous for their iced tea, and I have to admit that it's most of the reason I like to eat here. It's so good that it rivals well-crafted tea at the finest restaurants and compliments the spicy chicken perfectly. The atmosphere is always pleasant with a clean dining room and soothing music. A friendly employee usually comes by our table at the end of our meal to offer us samples of their cinnamon biscuits, which are yummy. Good location, and plenty of parking top it all off. We'll be back (again and again)! read more

I love Bojangles but this is the first one I have ever been to that didn't serve mac n' cheese (my daughters go to food). The manager was training a new employee and was very short and rude to him. I felt bad for the new guy. Bojangles gets 5 stars but this one just 2. read more

This is our favorite breakfast place and the country ham is to die for! We love the breakfast biscuits and the friendly service. The hostess coming by offering to get refills is a wonderful amenity that isn't common to most fast food restaurants. I've also bought tailgate platters from there and they are always a hit on game day. read more