The good: it has reopened after a fire 2 years ago. Congrats! The bad: As of my multiple visits last week (please respect my privacy), they've instituted a computerized dare I say AI/machine learning order taker at the drive thru. This rubbed me in all the wrong ways. First, "she" rushes because she has set questions, can't handle human nuance, and asks stupid upsell questions that have nothing to do with the order given. I pull up to the window and ask who appears to be a manager why they're using a computer to take orders. He said (robotically mind you) "to improve my accuracy and allow me to train other team members." Talk about swallowing the sweet tea! My good man, you're going to train yourself right on out of a job. It's not his fault I realize - I'm saving my real ire and disgust for corporate. But what a sad reminder of the technodrain we're circling these days. Oligarchs and technocrats - happy 2025! read more

When this store reopened everything ran smoothly. However, in the last 2 months every single order i have made has been wrong. I go here often and i shouldn't have to drive to christiansburg just to get my order right. EVERY TIME i have to check and it's wrong. EVERY TIME I have to go back to get what i asked for. I get the three piece combo with 2 sides of mashed potatoes... it's not hard. They either give me 2 pieces, barely any gravy, forget plastic wear, give me a breast instead of thighs. One time they gave me 2 legs and no thigh. I genuinely don't understand what the issue is. Bojangles is my favorite fast food but this store makes my experience frustrating and not pleasant. read more

Need more quality control ( double check ) I ordered a breast , slaw , mashed potatoes and gravy, the employee just boxed it and a assumed the lady at the window thought it was my order, well it wasn't it was chicken tenders and fry's , didn't know till I got home tried to call busy signal, all it would have been done is double checked, and they are wanting 15$ a hour DOUBLE CHECK PEOPLE read more

Was in town for the weekend and wanted some bojangles. Put it in the gps, arrived, and was disappointed to see a gas station connected. I went in expecting a bad experience except the dining room was clean, the service was friendly, and most of all the food was delectable. If I visit again I will 100% be dining here again. read more

Fast food Came here while passing through on a business trip for a quick breakfast and the experience was fine enough. Pretty quick and efficient drive through lane, even though it was lengthy, the line moved along at a good pace. Breakfast order was hot and correct- what more could you ask for? All in all a good experience. read more

Two cars in front of me in the drive thru. Waited 20 minutes in line for my food. Not exaggerating.

i personally love bojangles but if they stopped selling the sauce why is it on the menu? i didn't receive any utensils or straws when i asked specifically if they put them in there. there was also no mayo on my sandwich when i asked for it. i know things get busy but they should definitely be more reliant. read more

This place was horrible. They took over 25 minutes to get our food, and they weren't even busy. They were out of gravy, Mac n cheese, bbq sauce. Forgot one of our orders twice. read more

Great staff but portions have been getting smaller, for the high price the food quantity is very important to me, we're not in a third world country. If portions stay this way, I'm history. read more

Bojangles - Chicken breast the size of a Swanson frozen dinner. - Southern Near Me - Radford, Virginia

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Best chicken in town for breakfast,lunch or dinner. Super nice employees and such a clean restaurant.

Came to this location today Thanksgiving Day after finding out that my local store had closed at eleven am So I called this location and found out that they would be open untill two pm so went here got my order. The staff here is so nice and friendly I would recommend that if you are in the are drop by and give them a shot some of the best fried chick and breakfast in the area I would like to thank them all for being so nice read more

Every single time, whether it's morning or later in the day, when I order a cinnamon biscuit or blueberry biscuit, It's ALWAYS hard as a rock. Workers clearly don't care whether food is fresh or not, I do not recommend. read more

Very affordable food. I got mashed potatoes, green beans, hash browns, and a large sweet tea for only $7! It filled me up very fast and it was absolutely delicious, not to mention, the staff were so kind and helpful. I will definitely come again next time I'm up here. I also feel the need to add in, the restaurant was spotless, the kitchen was very clean and so was the sitting area. read more

Best fries in town, the seasoning is like crack. I recommend the chicken supreme combo with honey mustard, it's one of the really kinds of honey mustard that's rare. read more