I had a Generac home generator system installed by FD Hayes in Lansing. From the quote to the…read moreinstallation to the customer service follow up, all staff members were very polite, courteous, and very mindful of Covid safety protocols. I shopped around quite a bit for the right generator and the right installer and I got it right with FD Hayes. Thank you Pat S and the crew for a job well done. JF

You can purchase a generator from anyone and the sale process generally goes well…read more The test is when you need advice or service after the sale and that is why F D Hayes Electric has earned all of my business. Without fail they have gone above and beyond my expectations. Pat Sprunger and his crews are polite, knowledgeable, thorough and professional. Everyone inside the office that I have spoken with have always had a great attitude and seem to genuinely care for their customers. My generator installation 5 years ago was rather difficult and they got the job done on time and provided some necessary upgrades to my existing service panel without extra charge. Since then, they have always responded promptly to both routine service and emergency requests. I know the company offers many more services than just generator sales and service. Although I have not needed to utilize their other departments yet, I will think of them first when the need arises based on their exemplary past performance when the chips were down. They are hands down the best value for your money!

I highly recommend this company! Needed to have the wiring installed to use my portable generator…read morein case of a power outage. I spoke with a very knowledgeable young lady who asked a few questions regarding what I needed to have done. I was given an estimate and then scheduled a date for the installation. The electrician arrived on time, completed the work promptly and professionally. He explained in detail how to use the new circuit and, best of all, the final bill was less than the estimate! Great, honest, and knowledgeable people to work with!

Great company to work with. They have done quite a bit of work for us including new electrical…read morepanel, outlets, moving the main box to comply with city of lansing regulations. Reliable, dependable and top notch workmanship. Recommend without reservations.

Sparky's electric is simply the best company in Mid-Michigan for all things electric! I highly…read morerecommend Josh and his team for any electrical issue. Big or small they do them all!

Sparky's just ran 240 power to our garage, installed an additional outlet in the garage, and an…read moreexternal RV outlet outside the garage. The entire staff was great to work with! We made a few changes to our work order, and they were happy to modify the quote for us (3 times, LOL!). The team that came and did the work was amazing! So kind and polite, took the time to meet my dog so that she would be more at ease and less barking! Took the time to talk to my 3 year old and let him ask questions and be curious! A couple other team members came out, including the owner Jake, to help and check in! They were so efficient, clean, and just amazing! And the office staff is just as wonderful!! I've also known Jake for about 4 years, so knowing that I can trust and rely on Sparky's for solid work is important to me! Thank you so much Sparky's!!

Great customer service and very professional. I have had various plumbing needs handled by Whitney…read moreservices and am very pleased!

I'm a landlord in Lansing. I hired them to replace a water heater and replace some outlets with…read moreGFI, as I had failed inspection. Whitney replaced the wrong outlets and forgot to pull permit for the water heater, causing me to fail re-inspection and incur fines. Once it became clear that I was asking them to fix a job they had already received money for, they became difficult to reach, repeatedly dropping my calls and not returning my messages for days. They refused to compensate me for the city's fine, refused to re-do the electrical work without charging again, and charged me again to pull the permit. They're never getting another cent of my business.

We we're VERY unhappy with the horrible service we got from B&D electric! We called them because 1…read morebedroom had lost most of its power. 2 supposed electricians came out and while checking to see if it was just a chain reaction caused by a bad socket, they were offered an adjoining bedroom socket to also check 3 times, but refused to check it. They said we'd instead need to rewire the whole bedroom where by they hoped they would then locate the problem on a second visit. They came back days later and after putting a small hole in the wall they decided to check that adjoining bedroom socket and lo and behold it had a loose wire and was the minor issue to totally fix the prob. They charged $500 for a 10 min prob which as electricians they should have thoroughly knew to check the first time! I totally question their knowledge in this field due to this. Also, they left a big mess, didn't wear boot gloves to prevent tracking mud in, and the totally worst part is that when 1 of them had the bed pulled out to check a socket behind it, the other guy laid his sweaty body across the top of our bed to watch! There is no way ever I'd recommend this company, even to my worst enemy, aye!

This is a family owned electrical company where the owner Steve Hannahs is still hands-on and cares…read moreabout quality and customer service. We would use them anytime (and do).

Horrific service . DO NOT choose them . I paid 4600 for a service . They only would take cash with…read morea receipt giving . The service required a permit to be pulled . They pulled the permit and did not schedule the inspection with the city . A year later and the OWNER Robert West has the worse customer service . NASTY ! How can you do a service and not complete it then get upset with the customer and STILL didn't book the inspection with the city . For his actions in this situation it cause fines with the city code department as well having to get corrections done by ANOTHER electric company . Save your self the hassle and choose a different company . National Electric is a scam ! Don't get done like I do .

DO NOT USE THESE GUYS! I had a dedicated outlet for my sump pump installed by them at the end of…read morelast year. Because my house is a rental, I had to have the work permitted by the City of Lansing. When the City electrician came to inspect their work, they found multiple violations, including that the outlet was not dedicated, but instead connected to the same breaker as my fridge. The City electrician explained to me that if we had a bad storm and my sump pump got overloaded and killed the breaker, not only would my basement take on water but my fridge would go out and my food would go bad. National Electric NEVER told me they hooked my outlet up to the same breaker as my fridge; I paid them for a dedicated outlet I never received. The City electrician sent them the violations and told me they should reach out to me to correct them. Instead, I've been calling and emailing them for months and they conveniently say they will call me back or don't answer. They have never corrected the issues. Don't trust that the work they've said they've done is actually the work they've done.

We needed an electrician to install a couple of new circuits for an upcoming project. The…read moreelectrician was able to arrange a convenient time for us, gave us an estimate after seeing the area, and had the job done quickly. It cost under $250 to install the new circuits.