I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.

Friendly prompt service. Scheduled second appointment with Sam today to work out a few bugs…read more Service is easy to book and hours are flexible.

From the owner: Virus & Spy-ware Removal Hardware & Software Installation…read moreData Recovery & Backup Network Troubleshooting & Installation Computer Tune-Up & Optimization Printer Installs & Troubleshooting Operating System Installation Build A New Computer To Your Specifications Monthly Service & Maintenance Solutions CCTV & Surveillance system 24 X 7 Software/Hardware support & installation IT support for small/medium size businesses on tight budgets Also experienced with Home Health-care Software

Will was a great help! Super nice and knowledgeable! I highly recommend! Will was able to fix my…read moreproblem and was able to give future recommendations! We will definitely use Will again for future tech needs!

Prompt, responsive, and made what i thought to be complicated seems simple - without making me feel…read morestupid. Great service!! Service which i had not been receiving from other companies I attempted to contact. So grateful and will refer folks to Will for sure.

Professional, reliable, and friendly local business owner…read more Quick to respond and arrived on time, it was refreshing to speak with a professional that has so much experience and was easy to understand. I was treated with respect and everything I was told I would get via email arrived as expected. I wish I had more reasons to work with these folks!

Kevin was an awesome help, was accessible when most needed and made time next day for service. He…read moreexplained everything and helped fix some of my electrical issues from a power surge. Would recommend if looking for help

We had Hi-Tech out to run data cables and install a 4 camera surveillance system at our home in…read moreLawton. The guys were professional and the system works great! They were able to answer all of our questions and concerns and took the time to make sure we were comfortable in using the software.

From the owner: Home and business IT services, computer repair, custom computer builds, video surveillance systems,…read moreaccess control, computer networking, wi-fi systems, IP-based phone systems, managed service, disaster recovery, and data cabling

My Microsoft Surface Pro 3 stopped working suddenly and wasn't fixable…read more Larry picked it up (my car isn't working) and he was able to recover all the files. He kept me well informed along the way. He's very professional and produces great quality work at fair prices. I'm totally satisfied with his work. Highly recommended!! :)

Larry was called to diagnose and fix my computer. He not only fixed my computer but while he was…read morehere took a look at my router as it was having minor issues. After quickly updating the software my router has been running without fail. I will call Connected Geek again for all my electronic needs!!

In 2023 I finished building a new home in SW Michigan and I needed great, secure internet with no…read moredead spots in and around the house. Although that may seem like a simple task, if you've ever tried to DIY a solid network with consumer-grade devices, you have probably discovered the limitations and challenges. With security cameras, smart TV's, smart locking doors, smart light switches, smart landscaping lights and other devices reliant on good internet speeds / bandwidth, I was committed never seeing an "offline" or "connection error" message. I went on a mission to find a vendor who wasn't going to break the bank and gave all the local companies a chance. My meeting with A/V Tech Specialists was very different from all the other options that serve the area, and here's why: It became clear that Nate is honest, kind, caring, thoughtful and knowledgeable - a combination I didn't even think was possible. His pricing was very fair. Once I realized he was proficient in other areas as well, (providing and installing TV's, security systems for instance) I ended up using him for much more than simply providing a top-grade mesh network. That was over a year ago. And looking back, here's where the real value of this company came in for me. Advice: They not only consulted and installed a solid, forward-compatible network; they shared insight on which equipment they recommend installing to prevent me from having to upgrade for many many years. Support: As you might imagine, there were many questions along the way. Nate and his team were alway there to answer them. Accountability: Here's a big one. When it comes to tech, you'd be foolish to think every A/V company knows everything about all the various products. Tech is always evolving, so even if an A/V company has had past experience with a company's smart devices, things change...along with compatibility. if there was something that they arguably should have known but didn't, they owned up to it. That's not to say they were inexperienced in the areas in question. Some of the products I integrated were off the beaten path, so it stands to reason they wouldn't have had experience. Price: Considering their competition, they are very reasonable. Attention to detail: the installation of all the gear was professional, thorough, clean, properly centered / measured and there was no garbage left behind. If you have A/V needs, try them. I'm confident you will have a similar experience.

From the owner: At AVTech Specialist, we blend our deep IT roots with an unwavering passion for audio. This unique…read morecombination empowers us to deliver exceptional audio-visual experiences. We possess a distinct skillset and a vision for redefining excellence. Our expertise encompasses a wide range of technologies, including Networking, Automation, Lighting, Audio/Video systems, and low-voltage solutions. We specialize in robust IT infrastructures, captivating home theaters, and immersive golf simulators, consistently exceeding expectations.

I had a Generac home generator system installed by FD Hayes in Lansing. From the quote to the…read moreinstallation to the customer service follow up, all staff members were very polite, courteous, and very mindful of Covid safety protocols. I shopped around quite a bit for the right generator and the right installer and I got it right with FD Hayes. Thank you Pat S and the crew for a job well done. JF

You can purchase a generator from anyone and the sale process generally goes well…read more The test is when you need advice or service after the sale and that is why F D Hayes Electric has earned all of my business. Without fail they have gone above and beyond my expectations. Pat Sprunger and his crews are polite, knowledgeable, thorough and professional. Everyone inside the office that I have spoken with have always had a great attitude and seem to genuinely care for their customers. My generator installation 5 years ago was rather difficult and they got the job done on time and provided some necessary upgrades to my existing service panel without extra charge. Since then, they have always responded promptly to both routine service and emergency requests. I know the company offers many more services than just generator sales and service. Although I have not needed to utilize their other departments yet, I will think of them first when the need arises based on their exemplary past performance when the chips were down. They are hands down the best value for your money!