Five Stars for Diane at Bogard Chang Optometry! This was my first time getting a sunglasses prescription done at Bogard Chang Optometry, and wow... Diane made the whole experience next-level! I came in needing prescription lenses for a pair of luxury sunglasses, and their selection did not disappoint -- tons of high-end brands to choose from. I fell in love with my new Prada frames right away. What really made the difference, though, was Diane. My eyesight is -9.00, so I know it takes extra precision and care. Diane put in so much effort to make sure my lenses were the best quality possible for my vision. She walked me through options, made sure the fit was perfect, and you can tell she genuinely cares about helping people see (and look!) their best. On top of that, she has one of the warmest, most uplifting personalities -- professional, patient, and just a joy to work with. If you're looking for luxury frames and someone who truly goes the extra mile, ask for Diane. I'm so happy with my new Pradas and the whole experience. Highly recommend! read more

Takes care of his business and Diane is super friendly. Exams are done quickly and efficiently

Doctor never there. Unorganized business. Employees are inexperienced. Unlike other healthcare providers, they do not follow up with you on appointments so you have to be on top of them with appointments and whatnot. read more

I was there on Saturday noon to do my yearly checkup and pick a pair of glasses. Dr. Chang is very sweet explaining to me my eye problems. He's also giving me a lot of stuff to try. The front desk lady Diane is extremely helpful and patient when helping me pick up the right frame. I was worried about if she needs to get off, but she wants to make sure to help me find the perfect frame for my face shape. She gives me suggestion and recommendations of picking up the right frame for my face shape. Dianne is like a friend who cares about you. I never experience such hospitality from optometry office before. We have a great chat and Dianne also helps me work with my eye insurance to select the best option. I will definitely come back to this place to do my yearly checkup. Just want to say thank you!! read more

Bogard Chang Optometry - Found my favorite pair of glasses that matches my face shape - Optometrists Near Me - Hacienda Heights, California

They are never here during their listed business hours. I called on a Saturday to confirm they will be there the following Tuesday for me to pick up my contact lenses. She said yes. I showed up around 12pm and the office was locked. No answer. read more

Bogard Chang Optometry - Optometrists Near Me - Hacienda Heights, California

Hands down the best optometrist that I ever attended. Diane is the sweetest & is the best at helping you choose frames that go with your facial features. They have a wide selection of brands and are trendy with today's fashion. Prices are reasonable especially with all the name brands they carry. Kinda didn't want to write a review because that means my secret is out but BC optometry deserves to get recognized they are the BEST! read more

This Optometry is an amazing place. Diane makes this place lively and has a keen eye for style when choosing frames. She also provides great options on labs for the lens work. She has many years experience and will provide you quality service. The Optometrist, Bogard Chang is also very professional and straightforward when testing your eyes and prescribing your lens type. read more

I have been a long-time customer here however I'm not sure I will be coming back next time. I have great insurance and often come in for my eye exam, however they will never let me leave without purchasing or milking me for something. The prices on frames and glasses are double the price that they are online. I understand they need to make a living to stay open however I was recently not allowed to get my prescription until I paid for and picked up my contacts, even though I already paid for the exam, which was $70 out of pocket even with good insurance that usually covers this cost. If they did not haggle me so much I would have been fine however they do this time and time again and charge these weird costs on top. I don't mind giving and paying more for good service however that is not how you should treat your customers. read more

This place is absolute trash. Charge me a rush fee for lenses for what!? They still don't have my lenses 8 days later. I had to call 4 times for them to realize my lenses haven't even been ordered yet. Now they ask for some numbers on both sides of my inner glasses for them to START the order?! 8 days later? Are you kidding me? If they would've initially called me to explain the situation, fine. But after I call 4 times on 4 different days, now you FINALLY want to tell me something is up? I don't need your excuses. I just need to know when it will arrive at this point. Diane (the new employee apparently) doesn't understand that, and keeps telling me how someone quit and she just started and goes on and on. I DONT CARE! Stop beating around the bush and just be straight up. So many Optometrists out there now a days. I don't get how a small business like this survives with such crap service. FYI their YELP deal is a scam to get you in. Frames for the $99 deal is trash super easy to break plastic and lenses are for plastic lenses only which is useless for anyone who actually NEEDS glasses to see anything. I should've known it was fishing customer tactics. (If you know anything about true business you would know tricking customers with a price to good to be true than flipping it once they're in is a pretty Scumbag motto for a business). [You only find out that the glasses and lenses for the Yelp deal is utterly useless for you after the eye exam, which by then you're already in too deep to back out] Last FYI I ended up paying $120 for lenses only and they charged my insurance for exam. I previously bought Ray Ban frames here for $350 which is way overpriced as well. I guess I'm the dunce for going back. Don't be a dunce like me. Skip this place. Even a cash only Marijuana clinic probably has better service and less scam-like Yelp incentives. read more

For over 15 years, I had the same opmtometrist who I exclusively saw. Since moving away from home, it became difficult to see my childhood optometrist. When I found myself getting headaches due to blurry vision, I knew I couldnt wait and had to get new glasses as soon as possible: Thankfully, the folks at this office were able to help me out! :) The receptionist at the front desk helped me get squared away with all the paperwork, and the optometrist quickly got me in. She was so patient during the exam (I kept asking her to show me the options over and over again because I had trouble determining which clips were clearer). Once the exam was over, the sweet woman at the counter helped me pick new frames. I took forever to make a decision, but the visit was a success!! My glasses came about a week later, and my headaches are gone now. I appreciate the reasonable prices and lovely customer service -- and the product too! read more

Fast and very efficient team working here. My nieces love Dr. Koh, she's so sweet, very approachable as well as engaging, and it's assuring she has pediatric experience to tame this jungle of girls. LOL! We ordered their glasses right after their initial eye exams, and their glasses were done in a week faster than two weeks as promised. My only concern is that they don't have a wide range of designer frames, nor the frame size I'm searching for myself, hence I didn't get my eye exam done here. read more

I've been coming for glasses and contacts to this optometry since February of 2020. Since then, I've had 3 eye exams, 5 frames and have tried different brands of contacts. I can confidently say the service here has been beyond anything I'd ever expect. I would HIGHLY recommend this office (16388 Colima Rd, Rowland heights). My parents, brother, sister and their families all come to this optometry. They treat me me very well and I feel like a part of their family. Check them out for yourself! read more

Today was my first visit here, and it certainly will not be the last! I am very pleased with the service I received from Dr. Koh and staff! The office is clean and well-organized. I was greeted as soon as I walked in and was immediately helped as soon as they verified my insurance information. Dr. Koh is informative, friendly, and made my experience comfortable. After the eye exam, the staff explained what kind of lenses I would need and patiently helped me select eyeglasses frames. They have a wide selection of frames, ranging from affordable to designer frames. Shortly after I picked out my frames, I was told my eyeglasses would be ready in 20 minutes! Sweet! I was able to get an eye exam, select frames, and walk out with new glasses in 45 minutes, more or less. I highly recommend Dr. Heejung Koh Optometry! The service is friendly, fast, and efficient. Thank you for your help Dr. Koh and staff! =) read more

Bogard Chang Optometry - New glasses! They were ready in 20 minutes! - Optometrists Near Me - Hacienda Heights, California

What a friendly staff and experienced doctor. I'm so glad I found this place. Dr. Chang is very knowledgeable and offered great prices on eye ware. Thanks BC optometry. read more

Had my first check up in a long time. There's not a bad thing I can say about it, everything was pretty great. Dr. Koh was very professional and she knew her field well. Any question I asked was answered quickly and warmly! The overall trip was really quick and I didn't waste any time either like I would at other optometry clinics. The staff was also very knowledgable and friendly! They were very patient with me as I was sifting through their inventory and even made helpful suggestions for me. I ended up picking a pair of glasses that John and Debbie picked out! My experience was definitely a great one and I can easily recommend this place to anyone! read more

Bogard Chang Optometry - My cool new glasses! - Optometrists Near Me - Hacienda Heights, California

I told Dr. Koh that after long hours of working on my computer, my eyes had trouble focusing when reading. I said i came in to do an eye exam to see if that was normal or if something could be done. She gave me a prescription saying it will improve my eyesight for reading off my laptop and long distance vision. Well, that didn't quite happen. Close up, my vision is absolutely the same and long distance my left lens makes my vision blurry. If my vision is already optimal, i would have wanted her to tell me that, rather than have me believe my vision could be improved. read more

I ordered 2 pairs of glasses from them in December. I went to pick them up last week at their office at 18337 Colima Rd in Rowland Heights and their office is closed with no forwarding address/new location posted. I tried calling them a couple of times the last 2 weeks without any luck. Time to call my credit card company and reverse those charges for my 2 sets of glasses. read more

I see the optometrist every year for the last 15 years and I have to say she is one of the best. I been a patient here for the last 3 years and I love Dr. Koh. She is super kind, sweet, and thorough with the exam. The glasses selection here is decent, and they carry both brand names and off brand depending on your budget. The parking lot is decent size, but there are a lot of restaurant in the same plaza making it difficult to find parking during rush hour. The only complaint I have is both the times I was here picking my glasses, I felt rushed by the worker to hurry up. TL:DR - Great Optometrist, don't go during rush hour read more

My family and I have been going here for 13+ years and are always treated with professionalism and comfort! Dr. Koh is very thorough during all annual and quarterly checkups, and my eyes thank her so very much. They also give dream lenses as an option, which is not very common. And if you're looking for glasses, look no further. The folks here are patient as you try on some (but really all the) glasses they own and have a very fast turnaround pick-up date. If you're in need of any eye needs, give Dr. Koh a visit! read more

I went here with Debra R for the eye exam. The place was nice and I liked the way they did the glaucoma test in a real room instead of in the waiting room. The frame selection was nice. read more

Bogard Chang Optometry - This is the outside. - Optometrists Near Me - Hacienda Heights, California

I stumbled upon Dr. Koh's office by a painful accident and I'm glad that I did, because I think I've just found my forever optometrist! I had scratched, okay, tore off a piece of my cornea (not fun!) and needed a Dr ASAP and found Dr. Koh's office thru trusty old Yelp. Her office was the only one that was opened bright and early and I took a chance walking in without an appointment. Dr. Koh and her staff (forgot her name) was very friendly and helpful, so helpful that she filled out my paperwork because I couldn't open my eyes! After the paperwork was done, I was seen by Dr. Koh and she gave me the good eye drops (anesthetic) that took the pain away almost immediately! After a thorough exam, she advised that I had a corneal abrasion, gave me some antibiotic drops, patched my eye with a bandage contact lens which I didn't even know existed, and I was on my way! The whole process was quick and my eye was better within 24 hours! And to top it off, she accepted my insurance, so I only had to pay the co-pay! Win-win! I will definitely be back, hopefully not for another corneal abrasion! read more

I came here for an eye exam and told them it felt like something was in my eye or bothering my eye after I take out my contacts. They looked and said it was nothing major and just to use a warm compress. I did that for months with little results. I went to Costco today for an eye exam 1.5 years later and told them the same thing about my eye feeling like something was bothering it. The optometrist actually flipped my eyelid to check it and said I had bumps on it most likely from an allergic reaction to the contacts I was wearing. It was a relief to finally to the cause and he prescribed me a different brand and I haven't had the issue yet. Also, when I was purchasing new glasses from here, it felt like they kept rushing me even though I was the only customer in the store. Prices were higher than other places too. read more

Went for eye exam and the document for DMV. Was a bit confused about special offer and price, but things went well. Staff here was very friendly and helpful, doctor were patient and professional. read more

Just picked up my glasses today ... I can see more clearly now :P This is my second time having my eyes checked by Dr. Koh. She is very professional and helpful. The store has so many collection of frames to choose from, I highly recommended this place for your eyes need. Thank you Dr. Koh. read more

I've been going to Dr. Koh's office since I was little and now that I'm out on my own there is no other Optometrist I would rather go to. Even though I drive from Huntington Beach, the commute is well worth it. Dr. Koh and her staff are extremely friendly, accommodating and patient. Dr. Koh and her staff get to know each of their clients and I appreciate the fact that when I call or walk into the office they recognize me. I am not just another client in their books. It always helps that they have a great selection of glasses and sunglasses as well!!! Thank you Dr. Koh & staff! read more

I first came here about 4 weeks ago to get fitted for contacts. I have very unique (aka: BAD) eyes with very high astigmatism, which are hard to fit for contacts. Dr. Koh has been working with me to find the right pair. When my first pair didn't work, she really made the effort to figure out what was wrong, trying different brands/types/prescriptions. I'm on my 3rd set now and I've noticed improvements in comfort/clarity each time. I was actually about ready to give up this last time around, but she suggested I try 1 more set and I'm glad I did because I can see MUCH better. In comparison, I've tried contacts years ago through a different optometrist who gave up on me the first try. She has 2 other employees and an intern, all of whom are friendly with a sense of humor. Facility is clean and professional. Appointments are easy to schedule. Prices are good. My eye check price was same as Costco, which was surprising since Costco is usually cheaper for everything. Contact prices seem good too. I had to get special customized lenses and they were only fractionally more than my sister's contacts, which are generic/normal prescription. Highly recommended! read more

I am fairly new to this area and needed a new prescription. The closest Costco optometry is closed for renovations so I checked out reviews and headed to this place. By far, this is one of the fastest, most professional eye places I have been. The exam was less than 30 minutes and my glasses were ready in 20 minutes. They have a special for exam and frames, my total was $159, not bad at all. The staff is really friendly and they took the time to really examine my eyes. I suffer from allergies and the doctor noticed how red they were. I walked out with new glasses and trial contacts. I will return in a week to see how well the contacts are fitting and will get my six month supply. I am very happy with this optometry and highly recommend it to anyone needing fast and friendly service. I know I will certainly return. read more

Have been here a couple of times. The people here are always smiling and welcoming. The owners are a husband and wife team and so you can feel that they put their pride into their practice. The first time I was here was about 2 years ago. I got my exam done. Picked out my frames. Went next door for some grub and their technician has my glasses ready in less than 40 mins. The next time I was here I splurged. I got matching eyeglasses and sunglasses. They had the Asian fit Gucci frames. Yea, I know, what a way to stereotype Asian facial features... Anyway, they have them and it took them less than a week to get the lenses done. The technician and assistant there were very helpful in helping me understand the differences in the lens options. I definitely recommend this place for their service and an overall good consumer experience. Oh, and feel free to discuss the latest Korean dramas with them. read more

I've been coming here for years now and they've helped me ever since i gotten glasses and they made my transitions to contacts over the years very easy! Great customer service and they are very thorough. I would definitely recommend this place to anyone who needs an optometrist! read more

Dr. Koh is so sweet and kind! She is very knowledgeable and professional. Place was nice and clean and they have a big selection of eye wear. Going to recommend my friends and family to come see her read more

Problem #1 - I forgot the ah-ja-shee's name who assisted me in getting my 2 pairs of glasses. Problem #2 - I forgot the lady who did my eye exam. I only knew Dr. Koh .... forgetful I was. GOOD: I liked the variety they had. It was pretty straight-forward with their service. No kiss-ups, no vulture treatment - very pleasant.. very honest and pretty quick service. Got same-day pickup on my 1st pair ... but my 2nd pair i had to revisit them days later because they had to order lens and frame. It was fine - I plan on buying a 3rd pair before year's end to get something more stylish. I recommend all of you to talk to the man who serviced me. He's a nice guy and is straight up -- I appreciate that. read more

Dr. Heejung Koh Optometry is pretty much a hidden gem here in Rowland Heights. A few days ago I walked in without an appointment and was greeted by the Doctor and her friendly staff. I didn't have to wait at all. As soon as they verified my insurance, I was being helped right away! It seems like the Doctor really knows what she's doing because she figured out my jacked-up eyesight in just a few minutes. Then we selected my frames (Oh boy, talk about having a selection too! So many brand name frames & styles to choose from!) Luckily I knew exactly what frames I was looking for and not only did they have them...but they had them in different colors too! I was so excited haha. Anyways, I walked out of there no more than 15 minutes later with a prescription, all my questions answered, and a receipt to pick up my frames a few short days later. So I got the call today saying my glasses were ready. picked them up and they look great! More importantly, they serve their purpose. My eyesight is sharper than a hawks! Thank you for all your help Dr. Heejung Koh! I will be referring all my friends and family to you! :-) read more

My family and I have been coming here for about ten years. The doctor and the staff are all really friendly. They are also very patient and kind during examinations. They are very generous with advice and free samples as well! If you make an appointment, it is highly likely that there is no wait time. They also have a wide selection of glasses designs and styles. read more

I've been going here for more than 10+ years and have never had the need to go somewhere else. They always have different/new selections of glasses and never have anything out of date. I've gone from rectangular glasses to square, round, clear, and now gold wire framed. I have gotten my contacts here and they help you choose whatever is most comfortable. The staff is always super helpful and friendly. I sat on my glasses where they were bent and crooked and they were able to fix them for me at no cost (nothing was cracked or super damaged). They break down the cost of your visit and show you what exactly you're paying for. Glasses/contacts are usually ready for pickup quickly. read more

I continue to come here for my eye care even though I have moved over 30 miles away. Thank you Dr. Koh, you're the best! Great prices and quick visits. read more

THIS PLACE IS AMAZING! I come here once a year and I always get treated wonderfully. They are fast and very efficient and always pick out the right kind of glasses for me :) The ladies who work here are wonderful and always make me feel welcomed! Prices are amazing and very clean and organized. They have a great selection on frames as well! I would highly recommend! read more

I came here to order my eyeglasses. I got my prescription from the optic center at Costco but they didn't have Ray Bans so I came upon Dr. Koh. The staffs were so helpful as well. I think his name was John (?). I chose the glasses I wanted, gave them my prescription, and they said it will be done in 30 mintues.. Like WHATTTT??? Cool! I had a great experience with this optometry. And they keep reminding me that if my glasses get loose, I can always come back to fix them up. It's so convenient because I live 5 mins away! Thank you Dr. Koh and the staffs :) read more

excellent service! Dr Koh is very friendly and very helpful! I took my 7yo and my 4yo, and she was very patient and thorough. She took her time and was not rushing. Would recommend and i would definitely return! read more

I've been wearing glasses for 15 years now and Dr. Heejung Koh has been by far my favorite. My family and I have been coming here for the last 3 years. She's very thorough and patiently listens to any concerns you may have without making you feel like an idiot. The customer service is superb - extremely friendly, helpful, with no pressure sales. They have a variety of styles in store but may be able to order specific frames if provided with the brand and model name and number. I've always left very happy and satisfied as a customer here. read more

I've been going to this optometrist for over 15 years. They have a great and friendly staff that are knowledgeable in their craft. They are very patient during the exams and when you're selecting your frames. There is also a variety of frames to choose from with prices ranging from cheap to expensive. I would highly recommend them. read more