Always helpful and a great resource for car issues. Body work has always been done well.read more

I recently had insurance collision work done here, and could not be more disappointed. After…read moreweeks, the alignment was significantly off and needed to be corrected by my normal mechanic. The electrical was not properly fixed; the rear passenger window does not work. Some replacement parts were installed incorrectly, and some damaged parts weren't even replaced at all. The attention to detail was very poor. Honestly I would recommend avoiding this place at all costs.

My tuck broke down on the side of I-35 just north of Story City, IA on our way from Kansas City, MO…read moreto Floodwood, MN. BJ the driver picked us up and was able to tow us back to Story City Ford. BJ was incredibly helpful and friendly, and even went so far as to run me down to the local NAPA auto parts store and get a part that we thought would fix it, and then proceeded to help us replace the part. BJ definitely deserves at least an at-a-boy or a raise, very professional. The tow bill was a little more than I was expecting but well worth the money for the amount of assistance given by BJ.

Ed was very helpful and courteous to us after I slid my car into a ditch on a winding, slick road…read more He was very efficient and helped get my car unstuck quickly.

My car door needed a latch replacement, that was done successfully. However my $300 car speaker is…read morebusted in the door that was serviced. Me and my dad replaced all speakers in the vehicle after I purchased it, I've had them for years and they worked just fine. The speakers are built to support heavy base and high decibels, my speaker would not sound how it does today if I did not take my vehicle to campus garage. Furthermore, a couple years ago I took my vehicle to campus garage because it was leaking oil. They told me my radiator was busted and needed replacing immediately, not true. Antifreeze is green oil is not green. (The misdiagnosis was confirmed incorrect by the dealership). I should've known to not to take my vehicle there again no matter how much time has passed. But, when you're desperate it calls for desperate measures. I do not recommended campus garage.

Eric was quick to help and it's clear that he cares way more about helping people with their…read morespecific car issues than money!!

This fellow is an honest man and I can't recommend him enough. A shady mechanic would have found…read moresomething else unrelated to "fix" on my car for a high price (easy to do! my little clown car is a decade old and has suffered much in the way of UV damage from living in Texas. my inside door pockets are shattered to bits and I need to order replacement parts someday.). This guy, however, knocked out my request in 10 minutes. He found the missing bolt on my ABS system that had caused it to slip out of place, he stuck a new bolt in, and it was all dandy. He didn't charge me a single dime. Definitely come down here if you need some honest service. Friendly heads up: there isn't a lot of staff at this shop, so if you need something done *Today* Today in peak season you might have trouble getting immediate service. I was scheduled a week from when I brought my car in. In my opinion, though, it is worth the wait. You can't beat this quality service and honest business. I'll be back the next time something goes wrong!

They told me that another place in town had been offering me prices that were fairly high. They…read moretold me that they would take a look and offered me much lower price prices, and ended up not even charging me that because they said it wasn't time for repair yet, and the that part in question would still get me another year or two at least (the other place I went to previously was very vague, saying that I should probably get it repaired sooner rather than later, without giving me a firm, clear reason why).

I was referred here by nationwide insurance after being hit by one of their customers. I have not…read moregotten the repairs yet, and will update after. My experience so far has been great, they got me in the same week for an estimate, the estimate didn't take long and they explained the quote and repairs well to me. They got me scheduled for repairs within a month, I've heard of other shops not getting people in for multiple months!

This is the second time I have used Don & Sons and twice I have been blown away by their total…read morecommitment to excellence in service. From the first phone call to the final product, I am super impressed. I would never go anywhere else. My warranty forced me to go somewhere else once and I was sorely disappointed. Don & Sons are my pick every time!

They got me in with my son's car quickly with what I thought was a nail in the tire. Alas, the tire…read morehad a prior patch that was starting to fail. They got the replacement (two) right away and I was on my way the next day. The cost of two new tires is what it is ;)

Trickles was great. No problems at all with them, they took off our upper strut spacers plus an…read morealignment for $524. We were quoted $1000 for this job at a competitors and we were told they weren't as familiar with ford trucks either. So we got quality work and a fair price at Trickles. Edit: alignment wasn't done right, no problem, so I called and I'm taking it in right now, will update when it's done

My car broke down while I was traveling through Ames on 35 on a Sunday. Ron's not only was able to…read morework on the car first Monday morning but gave me a fair price especially considering the quick appointment and work done. I highly recommend Ron's!

Summary at the end…read more Went to Ron's to drop my truck off for an alignment and to take the strut spacers off. Ron's told my husband they would have to charge for an inspection (don't remember getting a price), the alignment was going to be about $100, and we didn't get a price on taking the strut spacers off. We get a call later in the day saying the alignment is done and it's as aligned as it's going to get and it's going to be $170 for the alignment and that they didn't take the spacers off because it was going to be $1000 to remove the spacers. To better assist customers, they should have called us before doing the alignment if they knew or even had a hunch they wouldn't be taking the spacers off. We were told they were going to charge us 170$ plus $140 for inspection. On top of that, we have to get a new alignment after getting our spacers off since you're supposed to take spacers off first. In hindsight, we should have read yelp reviews instead of Google reviews because there were reviews of people with similar experiences. So we took my truck to Trickles and they quoted us about 600 for the strut spacers and the new alignment. We went back to Ron's and told them our situation hoping they would be understanding and they said they'll only charge us for the inspection so they charged us $147. We were also informed at the checkout process that they weren't familiar with spacers/lift kits on ford trucks, which is fine, but I just wish we would have known that before dropping our keys off with them. I'm just very disappointed in the lack of communication because we didn't need the work they did if they weren't going to take the strut spacers off. I wish we were told before they proceeded with the repairs. Summary: They should have called us after the inspection and told us the combined cost of the strut spacer removal AND the alignment. Instead they did just the alignment even though we'll have to get another one after strut spacers are removed. I give it three stars because I appreciate not having to pay for the alignment but I did not have a good time, definitely didn't want to pay $147 just to have to take my truck somewhere else. The alignment and inspection is reasonably priced if you're not getting it for no reason.

Gannon White is a great salesman, along with the rest of the staff at George White. I've been…read morepurchasing cars from them for over 30 years & they've always been great! Keep up the awesomeness!!

The hours of operation are different then they have posted on the website l. I went there on a…read moreWednesday to get an oil change after I talked to the operator on the phone to schedule an oil change she told me that they don't schedule oil change. So when I get there at 5:00pm the service was closed and I went into to sales part and a couple of staffers told me that the service closed at 5 I even showed them the hour they have posted on their website. They just said that the hours is wrong and walked away