I recently visited this restaurant for the first time on the recommendation from friends, who…read moreadvised going only when the establishment is not busy. According to them, service tends to decline under pressure--particularly because the bartender is often pulled away to assist in the kitchen, and the manager doesn't seem to read the room effectively when additional support is clearly needed.
Upon arrival, the restaurant was fairly quiet, with only one other table occupied. Despite this, our experience felt disorganized from the start. Our waitress was kind, but there was a noticeable language barrier that made it difficult to ask questions or receive drink and food recommendations. My impression was that maybe she was new? The manager watched her talk with us, but didn't step in when we couldn't all communicate effectively. This was the first and last time we ever saw our waitress. The bartender took over the dining room from there.
One point of confusion was the absence of chips and salsa at our table. At most Mexican restaurants, this is typically a complimentary starter. We weren't served any, but later observed other tables receiving them. It appeared that chips and salsa may need to be ordered separately, but there was no clear indication of this on the menu or from the staff.
On a positive note, the food arrived quickly and was served hot. The enchiladas were well-presented and came with a generous selection of sides including pico de gallo, guacamole, and sour cream (all included, no extra charge). The green sauce was flavorful with a good level of spice--definitely a highlight.
The margarita, however, was underwhelming. It was served in a large cup, which was promising at first glance, but it tasted heavily diluted and juice-forward--more style than substance.
We ordered churros for dessert, which turned into a frustrating experience. After waiting an hour (we could NOT get the manager or the bartenders attention sooner because they were hectically running around) we finally were able to request an update from the manager. The manager then brought out the dessert with an apology. We were told they'd be on the house from the manager themselves, due to the delay, but the final bill still included the charge hand-delivered by the manager. Clear lack of attention to detail.
Throughout our visit, the restaurant only had five tables occupied, yet the overall atmosphere felt chaotic and poorly managed. If service becomes this scattered during a slow night, it's difficult to imagine how they might handle a larger group or busy service.
On a more positive note, the decor was beautiful and thoughtfully curated, giving the space a warm and inviting ambiance.
One final note: the restaurant appears to operate under two different names, which caused confusion when searching for directions. It's unclear why this is the case, and it made it difficult to confirm if we were arriving at the correct location.
In summary, while there were some highlights in terms of food and ambiance, the service and organization left much to be desired. I'm open to giving the restaurant another try, but only under the right circumstances.
