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    Boca Surf & Sail

    4.6 (32 reviews)
    Open • 9:00 am - 7:00 pm

    Boca Surf & Sail Photos

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    2 months ago

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    1 year ago

    Helpful 6
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    1 year ago

    Helpful 3
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    3 months ago

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    11 months ago

    This is my favorite shop in the Boca/Delray area, lots of cool apparel, gear, and accessories.

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    5 years ago

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    14 years ago

    Helpful 2
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    5 years ago

    Business owner information

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    Toni F.

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    Photo of Matt L.
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    6 years ago

    Nice friendly staff, helpful in recommendation on boards and best places to surf for beginners

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    7 years ago

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    5 years ago

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    14 years ago

    Helpful 1
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    12 years ago

    Helpful 1
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    8 years ago

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    10 years ago

    Helpful 1
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    14 years ago

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    8 years ago

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    17 years ago

    Helpful 1
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    13 years ago

    Helpful 2
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    11 years ago

    Great shop with tons of gear and super friendly staff. Thanks for the racks and I'll see you soon !!

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    14 years ago

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    9 years ago

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    14 years ago

    Fantastic, personalized service helped me find exactly what I need. Plus the shop dog is pretty cute too.

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    7 years ago

    Great shop! Candace was super friendly and helpful. Recommend it to anyone in the area.

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    12 years ago

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    9 years ago

    Helpful 2
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    8 years ago

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    11 years ago

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    12 years ago

    The Owner is totally awesome !!! and He really goes out of his way to help a skater and his dog Is Kool!

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    9 years ago

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    13 years ago

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    12 years ago

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    Ask the Community - Boca Surf & Sail

    Review Highlights - Boca Surf & Sail

    “We love this stuff and it is hard to find but Bruce went above and beyond to get me hooked up with this item.”

    Mentioned in 5 reviews

    Read more highlights

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    4.0(12 reviews)
    4.4 mi

    I rarely leave negative reviews, but this experience deserves to be shared…read more One employee with such a poor attitude can drive a business into the ground. Customer service is one of the most important parts of any business, and unfortunately, this employee completely failed in that regard. According to my refund receipt, the cashier who handled this entire interaction was Shawn. I have been a customer before, and my previous experiences were great. On one visit, I was helped by a young man from Colombia, and on another visit by a young woman from a Uruguayan family. Both were friendly, professional, and made me feel welcome. That is why this experience was so disappointing. First, I arrived at the store around 1:20 PM, and it was closed. I waited approximately 15 minutes before leaving. There was no sign explaining why the store was closed, and the door still indicated "Open." It was very confusing and unprofessional. I came back about an hour later, and the store was finally open. I mentioned to Shawn that I had been there earlier and asked why the store had been closed. His response was simply, "Because it was closed." Then he said he had been in the bathroom. After that, I politely asked him if he could show me the SATIVA pre-rolls. Instead of helping me, he pointed from behind the cash register with his finger and said, "Over there." I asked again if he could please show me the SATIVA pre-rolls, and once again he made the same gesture without even looking at me, while staring at his cell phone. It was obvious that he had no interest in helping customers. I finally pointed and said, "I'll take one of those." I then asked him if he was new because I had never seen him before. In a sarcastic tone, he replied, "I've never seen you either, and I've been working here for a long time." I paid $16.05 for a single pre-roll and received some of the worst customer service I've experienced. When I got home, I realized Shawn had given me the wrong product. I had specifically asked for SATIVA several times, but he sold me a HYBRID pre-roll instead. I returned to the store once again, very frustrated. Shawn then told me they didn't have any SATIVA in stock. I asked him why he never mentioned that during the purchase after I had repeatedly asked him to show me the SATIVA pre-rolls. Since he didn't have the product I requested, I asked for a refund. As a business owner myself, I normally don't leave negative reviews. However, I also believe that honest customer feedback is important so business owners know what is happening in their stores. If management has any questions about what happened, they can simply review the store's security camera footage. It will confirm everything I have described in this review, including the store being closed during business hours, the interactions at the counter, and how this situation was handled. After this experience, I honestly have no desire to return to a store where an employee treats customers with such disrespect, indifference, and lack of professionalism. I truly hope management addresses this issue because one employee like this can seriously damage a business's reputation and drive loyal customers away.

    thanks again to Alec for your help!! always a great experience at this location. I got exactly what…read moreI needed and it was quick and easy

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    Billabong

    Billabong

    4.4(5 reviews)
    3.6 mi

    Ive done reviews on only a few surf and skateboard shops but it wasnt the inventory that set this…read moreshop apart, it was the interior decor that provided an immediate glimps of the world of beach enthusiasts. It was easy to see how the owner takes pride in his business. The manager greeted us and explained some of the online shipping options and discussed skateboards. Everything in this store is required for a day at the beach or street skating. Several skateboards with accessories, Walking shirts, halter tops, BC Surf & Sport hats, backpacks, Knockaround polarized sunglasses, shirts and hoodies bearing the famous Billabong logo. Not many deep discounted items but you will be proudly wearing a well established beach brand.

    Yes they are following the Covid procedures - tho O was surprised they let you try on their bathing…read moresuits. Most every other place we had been to said no trying on. They explained to me that they are an independent store and can make their own decisions (they do have another location). They had a good amount of merchandise to choose from which was good. Although they did say that is a customer wants an item that someone had just tried on, they would give it to them - I did fine that a bit odd since you are supposed to let it sit for 24 hours or more (I guess that's where the corporate decision comes in). We were able to fins a few bag big suits and that was good. They have a nice array of surf items and appeal to many ages. They have a whole area of bikinis and if you're not sure of the various terminology a it has it all there for you!

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    Boca Surf & Sail - outdoorgear - Updated October 2026

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